Jay Kandampully
Biographic Data
| ID | 1653825 |
|---|---|
| NAME | Jay Kandampully |
| GIVEN NAMES | Jay |
| FAMILY NAME | Kandampully |
| SIGNATURE | KANDAMPULLY J |
| AFFILIATIONS | The Ohio State University |
| ORCID | 0000-0003-1394-2462 |
| VERIFIED | Yes |
| TOTAL WORKS | 12 |
| TOTAL CITATIONS | 44 |
| AUTHOR COUNT | 12 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 2000 |
| LATEST PUBLICATION YEAR | 2025 |
| H-INDEX | 2 |
Males or females in solo or group travel
Despite the growing popularity of solo travel, there is a limited understanding of males or females in solo or group travel, and how such perceptions impact observers’ travel intentions. Based on travel experiences shared online, this research investigates the effects of sharers’ travel mode and gender on travel intentions of potential tourists with different self-construals. With a 2 × 2 × 2 experiment, the study found that people with independe…
Assertive + machine-written’ and ‘non-assertive + human-written’ just feel right
The application of assertive language in environmental persuasion has produced mixed results. Besides the language content intensity such as assertiveness, this research proposes that a congruency of language content and visual presentation format such as typeface could be achieved to increase message persuasiveness of pro-environmental behaviors in the tourism domain. With three scenario-based experiments focusing on a garbage sorting initiative…
Experiential Marketing to Gen Z
Market research highlights Generation Z’s increasing demands for digital brand experiences that inspire word-of-mouth sharing. Virtual reality (VR), an immersive affordances technology, holds promise for experiential marketing due to its power to transform experiences. Yet, limited research has examined how VR influences different facets of brand experiences that empower brand engagement and word-of-mouth. In Study 1, a laboratory experiment demo…
Towards a lifestyle experience
How Color Affects the Effectiveness of Taste- versus Health-Focused Restaurant Advertising Messages
Despite the ubiquitous use of taste-focused and health-focused advertising messages, the existing advertising literature offers little guidance on how the persuasiveness of such messages might be enhanced through design elements such as color. To address this gap, the current research examines the new congruency of a visual design element (i.e., color) and a verbal design element (i.e., message type) and explores how color may facilitate the pers…
Control, use and ownership of big data
Consumer Responses to Scarcity Appeals in Online Booking
Virtual reality presence as a preamble of tourism experience
A triadic framework for collaborative consumption (CC)
Collaborative consumption (CC) is an increasingly prevalent form of exchange. CC occurs within a triangle of actors: a platform provider (e.g., Uber), a peer service provider (e.g., an Uber driver) and a customer. The platform provider's main role is matchmaking, so that a customer can access assets of a peer service provider. This paper has three objectives. First, this article identifies three criteria to delineate CC from related constructs su…
Customer loyalty
Purpose – This article aims to provide a summary review of what is already known about customer loyalty and identifies some emerging issues that play an important role in it. As a result of dramatic changes in the marketplace and in consumers’ connections with the hospitality industry, researchers and practitioners are keen to understand the factors that underpin customer loyalty. Design/methodology/approach – By synthesizing extant customer loya…
Application of the extended VBN theory to understand consumers’ decisions about green hotels
Customer loyalty in the hotel industry
Loyalty of a firm’s customer has been recognised as the dominant factor in a business organization’s success. This study helps us extend our understanding of the relationship between customer loyalty, customer satisfaction, and image. This is of considerable interest to both practitioners and academics in the field of hospitality management. The objective of this research is to identify the factors of image and customer satisfaction that are posi…
Virtual reality presence as a preamble of tourism experience
Consumer Responses to Scarcity Appeals in Online Booking
Control, use and ownership of big data
Assertive + machine-written’ and ‘non-assertive + human-written’ just feel right
The application of assertive language in environmental persuasion has produced mixed results. Besides the language content intensity such as assertiveness, this research proposes that a congruency of language content and visual presentation format such as typeface could be achieved to increase message persuasiveness of pro-environmental behaviors in the tourism domain. With three scenario-based experiments focusing on a garbage sorting initiative…
Towards a lifestyle experience
Customer loyalty in the hotel industry
Loyalty of a firm’s customer has been recognised as the dominant factor in a business organization’s success. This study helps us extend our understanding of the relationship between customer loyalty, customer satisfaction, and image. This is of considerable interest to both practitioners and academics in the field of hospitality management. The objective of this research is to identify the factors of image and customer satisfaction that are posi…
Customer loyalty
Purpose – This article aims to provide a summary review of what is already known about customer loyalty and identifies some emerging issues that play an important role in it. As a result of dramatic changes in the marketplace and in consumers’ connections with the hospitality industry, researchers and practitioners are keen to understand the factors that underpin customer loyalty. Design/methodology/approach – By synthesizing extant customer loya…
Application of the extended VBN theory to understand consumers’ decisions about green hotels
A triadic framework for collaborative consumption (CC)
Collaborative consumption (CC) is an increasingly prevalent form of exchange. CC occurs within a triangle of actors: a platform provider (e.g., Uber), a peer service provider (e.g., an Uber driver) and a customer. The platform provider's main role is matchmaking, so that a customer can access assets of a peer service provider. This paper has three objectives. First, this article identifies three criteria to delineate CC from related constructs su…
Virtual reality presence as a preamble of tourism experience
How Color Affects the Effectiveness of Taste- versus Health-Focused Restaurant Advertising Messages
Despite the ubiquitous use of taste-focused and health-focused advertising messages, the existing advertising literature offers little guidance on how the persuasiveness of such messages might be enhanced through design elements such as color. To address this gap, the current research examines the new congruency of a visual design element (i.e., color) and a verbal design element (i.e., message type) and explores how color may facilitate the pers…
Control, use and ownership of big data
Consumer Responses to Scarcity Appeals in Online Booking
Towards a lifestyle experience
Experiential Marketing to Gen Z
Market research highlights Generation Z’s increasing demands for digital brand experiences that inspire word-of-mouth sharing. Virtual reality (VR), an immersive affordances technology, holds promise for experiential marketing due to its power to transform experiences. Yet, limited research has examined how VR influences different facets of brand experiences that empower brand engagement and word-of-mouth. In Study 1, a laboratory experiment demo…
Males or females in solo or group travel
Despite the growing popularity of solo travel, there is a limited understanding of males or females in solo or group travel, and how such perceptions impact observers’ travel intentions. Based on travel experiences shared online, this research investigates the effects of sharers’ travel mode and gender on travel intentions of potential tourists with different self-construals. With a 2 × 2 × 2 experiment, the study found that people with independe…
Assertive + machine-written’ and ‘non-assertive + human-written’ just feel right
The application of assertive language in environmental persuasion has produced mixed results. Besides the language content intensity such as assertiveness, this research proposes that a congruency of language content and visual presentation format such as typeface could be achieved to increase message persuasiveness of pro-environmental behaviors in the tourism domain. With three scenario-based experiments focusing on a garbage sorting initiative…
Business (11 works) · Advertising (10 works) · Computer Science (8 works) · Consumer Behavior in Brand Consumption and Identification (7 works) · Psychology (7 works) · Tourism (7 works) · Sociology (6 works) · Customer Service Quality and Loyalty (5 works) · Digital Marketing and Social Media (5 works) · Geography (4 works)