Isabel Roque
Biographic Data
| ID | 167175 |
|---|---|
| NAME | Isabel Roque |
| GIVEN NAMES | Isabel |
| FAMILY NAME | Roque |
| SIGNATURE | ROQUE I |
| AFFILIATIONS | University of Coimbra |
| ORCID | 0000-0001-8581-5177 |
| VERIFIED | Yes |
| TOTAL WORKS | 18 |
| TOTAL CITATIONS | 8 |
| AUTHOR COUNT | 18 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 2016 |
| LATEST PUBLICATION YEAR | 2025 |
| H-INDEX | 1 |
Skilled Transitions
The transition from school to work in rural areas presents distinct challenges compared to urban environments, shaped by constraints on spatial mobility, limited employment opportunities, insufficient training provision, and cultural expectations, particularly concerning gender roles. The Covid‐19 pandemic and the expansion of remote work initially appeared to mitigate some of these barriers for digitally literate individuals with access to adequ…
Activating Aspirations
This article focuses on young people not in employment or education in rural areas of Portugal. It highlights the specific vulnerability of this group, and its conceptual focus is underpinned by the debate between the capabilities approach and structural ramifications in the labour market. It presents a case study analysis based on an employability and social inclusion programme for young people in Central Portugal. The data analysis comprises do…
Representation, regulation and voice of immigrant couriers and platform drivers in Portugal
Proteção Social E Precariedade Laboral Em Portugal
Este artigo analisa as representações sociais partilhadas por trabalhadores precários acerca do sistema de segurança social em Portugal. Explora-se a hipótese de que a precarização do mundo do trabalho, acentuada no decurso da crise financeira de 2008 e da pandemia de Covid-19, afetou os significados da proteção social no emprego, sobretudo para os trabalhadores vulneráveis. Com base na análise de conteúdo de 53 entrevistas em profundidade conduz…
Digitalização, Precariedade E (Des)integração No Mercado De Trabalho. Trajetórias De Jovens Neet Rurais Em Portugal
Embora a relação com o mercado de trabalho seja central para as experiências juvenis, a precariedade e vulnerabilidade estendem-se para além do mesmo. Num contexto de policrise e incertezas quanto ao futuro, este artigo centra-se nas trajetórias de vida dos jovens NEET. Entre outubro de 2022 e janeiro de 2024, realizaram-se focus group e entrevistas aprofundadas com stakeholders de centros de emprego e formação de jovens NEET em Portugal para ana…
Trajectories of precariousness of tuk-tuk drivers in Portugal
In the aftermath of the Great Recession, the gig economy expanded in Portugal as an alternative form of income generation to overcome the accumulation crisis, especially in the tourism sector. One component of this, less well studied than platform labour in the delivery and accommodation sectors, was the introduction of tuk-tuks, or auto-rickshaws for passenger transport, using a hybrid business model combining a face-to-face approach on the stre…
Perceptions of vulnerability and precariousness of Airbnb workers in Portugal
Platform work in the tourism sector has grown exponentially since 2014. Airbnb was a driving force for the Portuguese economy after the 2008 crisis. During the COVID-19 pandemic, tourism was cancelled, and most workers did not have access to social benefits, causing a potential disruption in their careers. There is a gap in research regarding the analysis of the occupational trajectories of Airbnb workers and the effects of the 2008 crisis and th…
Collective Voice and Organizing in Digital Labour Platforms in Portugal
The use of digital platforms for managing work grew considerably in Portugal, especially in the aftermath of the Great Recession. This new form of digital and platform work intensified the use of an on-demand workforce, not involved in the bargaining process, subject to indecent working conditions, social control and surveillance and the possibility of accessing social benefits, creating new obstacles for organising. Between 2019 and 2021, semi-s…
Public Employment Services' Responses to the Pandemic
The Covid-19 pandemic provoked critical changes to welfare in Europe, requiring the dematerialisation of programmes and services while relying mainly on remote support. This study aims to present insights into how European public employment services have coped and adapted to the pandemic challenges, particularly regarding the digitalisation and delivery of services to young people in rural areas. It focuses on three case studies from distinct Eur…
Public Employment Services and Strategic Action towards Rural Neets in Mediterranean Europe
The NEET phenomenon in southern Europe is particularly alarming. Most studies have focused on analysing the socio-demographic characteristics of NEET and policies directed towards them, but more research is needed regarding the psychological aspects that underlie this condition. This paper, grounded in the bioecological model, aims to analyse the psychological dimensions regarding the functioning of Public Employment Services (PESs) in three coun…
O vilipêndio da Covid-19 em call e contact centres em Portugal
Desde o final da década de 1990 que os call e contact centres em Portugal têm vindo a enfrentar questões não apenas relacionadas com direitos laborais, mas também com a segurança e saúde no trabalho. Com a eclosão da pandemia de COVID-19, estes locais tornaram-se focos de contágio do vírus. As desigualdades de classe foram agravadas pela demarcação entre trabalhadores essenciais e não essenciais. Após o decretar do estado de emergência, a maioria…
Organizing the digital working-class in Portugal during the Covid-19 pandemic
Since the Covid-19 pandemic that digital and platform workers have been facing labour deregulation, extenuating working hours, erosion of labour and social rights, as well as a major loss of referential regarding unions. In a scenario of uberization of work, this article seeks to analyze how the class-that-lives-from-work has been claiming its true power, adopting strategies and tactics of organization and resistance through cyberactivism. Betwee…
Precarious Work and Intermittent Life Trajectories in a Portuguese Gig Economy
Rapid advances in technology brought dramatic changes into the labour market, regarding precarious, flexible and informal work. The gig economy has enabled new forms of labour exploitation, social exclusion, intermittent and vulnerable professional trajectories. Not having fully recovered from the Great Recession, the Portuguese society is crossing a Covid-19 global pandemic which has accelerated the digitalisation and platformisation of work fec…
Altenried, Moritz. The Digital Factory
Nas margens do emprego, no centro da pandemia
A insegurança permanente e a desproteção social tornaram-se estruturais no mercado de trabalho. A pandemia de COVID-19 revelou e agudizou estes processos, que se encontram na origem da acumulação de múltiplas vulnerabilidades socioeconómicas, relacionais e existenciais. O período de confinamento conduziu a situações de estagnação laboral e as desigualdades e vulnerabilidades, ainda decorrentes da Grande Recessão, agravaram-se através da dicotomia…
Call centre workers unite! changing forms of organisation and representation in the Portuguese and British Digital Economy
In the 21st century the introduction of digital technologies has been accompanied by a rise in precarious, cheap and vulnerable work. Call centres represent a part of the service sector that exemplifies many aspects of technological innovation, being one of the fastest developing forms of digitalised work. This article draws on 30 semi-structured interviews conducted between 2014 and 2017 with former and present Portuguese and British call centre…
Trade Unionism and Social Protest Movements in Portuguese Call Centres
Since the late 1980s, with the phenomenon of neoliberal globalization and the expansion of the third sector, there was an increase in the proportion of service workers, leading to a decline in the unionization rate. Portuguese trade unionism has been mainly characterized by the absence of a collective organization, not having adapted itself to the evolution of society. Therefore, trade unions face new and hard challenges concerning their organiza…
Biografias Cybernéticas. Um estudo sobre as indústrias Portuguesas e Britânicas de Contact Centre
A ocupação profissional é um dos delineadores mais importantes da identidade social. Segundo a teoria marxista existe uma tendência geral para a redução dos trabalhadores a uma massa indiferenciada, facilmente substituível - cybertariado, precariado e/ou proletariado. Seguindo uma abordagem da psicodinâmica do trabalho, pretende-se analisar o modo como o trabalho realizado em contact centre afeta o percurso profissional dos antigos e atuais agent…
Trade Unionism and Social Protest Movements in Portuguese Call Centres
Since the late 1980s, with the phenomenon of neoliberal globalization and the expansion of the third sector, there was an increase in the proportion of service workers, leading to a decline in the unionization rate. Portuguese trade unionism has been mainly characterized by the absence of a collective organization, not having adapted itself to the evolution of society. Therefore, trade unions face new and hard challenges concerning their organiza…
Public Employment Services' Responses to the Pandemic
The Covid-19 pandemic provoked critical changes to welfare in Europe, requiring the dematerialisation of programmes and services while relying mainly on remote support. This study aims to present insights into how European public employment services have coped and adapted to the pandemic challenges, particularly regarding the digitalisation and delivery of services to young people in rural areas. It focuses on three case studies from distinct Eur…
Public Employment Services and Strategic Action towards Rural Neets in Mediterranean Europe
The NEET phenomenon in southern Europe is particularly alarming. Most studies have focused on analysing the socio-demographic characteristics of NEET and policies directed towards them, but more research is needed regarding the psychological aspects that underlie this condition. This paper, grounded in the bioecological model, aims to analyse the psychological dimensions regarding the functioning of Public Employment Services (PESs) in three coun…
Organizing the digital working-class in Portugal during the Covid-19 pandemic
Since the Covid-19 pandemic that digital and platform workers have been facing labour deregulation, extenuating working hours, erosion of labour and social rights, as well as a major loss of referential regarding unions. In a scenario of uberization of work, this article seeks to analyze how the class-that-lives-from-work has been claiming its true power, adopting strategies and tactics of organization and resistance through cyberactivism. Betwee…
Precarious Work and Intermittent Life Trajectories in a Portuguese Gig Economy
Rapid advances in technology brought dramatic changes into the labour market, regarding precarious, flexible and informal work. The gig economy has enabled new forms of labour exploitation, social exclusion, intermittent and vulnerable professional trajectories. Not having fully recovered from the Great Recession, the Portuguese society is crossing a Covid-19 global pandemic which has accelerated the digitalisation and platformisation of work fec…
Nas margens do emprego, no centro da pandemia
A insegurança permanente e a desproteção social tornaram-se estruturais no mercado de trabalho. A pandemia de COVID-19 revelou e agudizou estes processos, que se encontram na origem da acumulação de múltiplas vulnerabilidades socioeconómicas, relacionais e existenciais. O período de confinamento conduziu a situações de estagnação laboral e as desigualdades e vulnerabilidades, ainda decorrentes da Grande Recessão, agravaram-se através da dicotomia…
Biografias Cybernéticas. Um estudo sobre as indústrias Portuguesas e Britânicas de Contact Centre
A ocupação profissional é um dos delineadores mais importantes da identidade social. Segundo a teoria marxista existe uma tendência geral para a redução dos trabalhadores a uma massa indiferenciada, facilmente substituível - cybertariado, precariado e/ou proletariado. Seguindo uma abordagem da psicodinâmica do trabalho, pretende-se analisar o modo como o trabalho realizado em contact centre afeta o percurso profissional dos antigos e atuais agent…
Biografias Cybernéticas. Um estudo sobre as indústrias Portuguesas e Britânicas de Contact Centre
A ocupação profissional é um dos delineadores mais importantes da identidade social. Segundo a teoria marxista existe uma tendência geral para a redução dos trabalhadores a uma massa indiferenciada, facilmente substituível - cybertariado, precariado e/ou proletariado. Seguindo uma abordagem da psicodinâmica do trabalho, pretende-se analisar o modo como o trabalho realizado em contact centre afeta o percurso profissional dos antigos e atuais agent…
Trade Unionism and Social Protest Movements in Portuguese Call Centres
Since the late 1980s, with the phenomenon of neoliberal globalization and the expansion of the third sector, there was an increase in the proportion of service workers, leading to a decline in the unionization rate. Portuguese trade unionism has been mainly characterized by the absence of a collective organization, not having adapted itself to the evolution of society. Therefore, trade unions face new and hard challenges concerning their organiza…
Call centre workers unite! changing forms of organisation and representation in the Portuguese and British Digital Economy
In the 21st century the introduction of digital technologies has been accompanied by a rise in precarious, cheap and vulnerable work. Call centres represent a part of the service sector that exemplifies many aspects of technological innovation, being one of the fastest developing forms of digitalised work. This article draws on 30 semi-structured interviews conducted between 2014 and 2017 with former and present Portuguese and British call centre…
Precarious Work and Intermittent Life Trajectories in a Portuguese Gig Economy
Rapid advances in technology brought dramatic changes into the labour market, regarding precarious, flexible and informal work. The gig economy has enabled new forms of labour exploitation, social exclusion, intermittent and vulnerable professional trajectories. Not having fully recovered from the Great Recession, the Portuguese society is crossing a Covid-19 global pandemic which has accelerated the digitalisation and platformisation of work fec…
Altenried, Moritz. The Digital Factory
Nas margens do emprego, no centro da pandemia
A insegurança permanente e a desproteção social tornaram-se estruturais no mercado de trabalho. A pandemia de COVID-19 revelou e agudizou estes processos, que se encontram na origem da acumulação de múltiplas vulnerabilidades socioeconómicas, relacionais e existenciais. O período de confinamento conduziu a situações de estagnação laboral e as desigualdades e vulnerabilidades, ainda decorrentes da Grande Recessão, agravaram-se através da dicotomia…
Collective Voice and Organizing in Digital Labour Platforms in Portugal
The use of digital platforms for managing work grew considerably in Portugal, especially in the aftermath of the Great Recession. This new form of digital and platform work intensified the use of an on-demand workforce, not involved in the bargaining process, subject to indecent working conditions, social control and surveillance and the possibility of accessing social benefits, creating new obstacles for organising. Between 2019 and 2021, semi-s…
Public Employment Services' Responses to the Pandemic
The Covid-19 pandemic provoked critical changes to welfare in Europe, requiring the dematerialisation of programmes and services while relying mainly on remote support. This study aims to present insights into how European public employment services have coped and adapted to the pandemic challenges, particularly regarding the digitalisation and delivery of services to young people in rural areas. It focuses on three case studies from distinct Eur…
Public Employment Services and Strategic Action towards Rural Neets in Mediterranean Europe
The NEET phenomenon in southern Europe is particularly alarming. Most studies have focused on analysing the socio-demographic characteristics of NEET and policies directed towards them, but more research is needed regarding the psychological aspects that underlie this condition. This paper, grounded in the bioecological model, aims to analyse the psychological dimensions regarding the functioning of Public Employment Services (PESs) in three coun…
O vilipêndio da Covid-19 em call e contact centres em Portugal
Desde o final da década de 1990 que os call e contact centres em Portugal têm vindo a enfrentar questões não apenas relacionadas com direitos laborais, mas também com a segurança e saúde no trabalho. Com a eclosão da pandemia de COVID-19, estes locais tornaram-se focos de contágio do vírus. As desigualdades de classe foram agravadas pela demarcação entre trabalhadores essenciais e não essenciais. Após o decretar do estado de emergência, a maioria…
Organizing the digital working-class in Portugal during the Covid-19 pandemic
Since the Covid-19 pandemic that digital and platform workers have been facing labour deregulation, extenuating working hours, erosion of labour and social rights, as well as a major loss of referential regarding unions. In a scenario of uberization of work, this article seeks to analyze how the class-that-lives-from-work has been claiming its true power, adopting strategies and tactics of organization and resistance through cyberactivism. Betwee…
Digitalização, Precariedade E (Des)integração No Mercado De Trabalho. Trajetórias De Jovens Neet Rurais Em Portugal
Embora a relação com o mercado de trabalho seja central para as experiências juvenis, a precariedade e vulnerabilidade estendem-se para além do mesmo. Num contexto de policrise e incertezas quanto ao futuro, este artigo centra-se nas trajetórias de vida dos jovens NEET. Entre outubro de 2022 e janeiro de 2024, realizaram-se focus group e entrevistas aprofundadas com stakeholders de centros de emprego e formação de jovens NEET em Portugal para ana…
Trajectories of precariousness of tuk-tuk drivers in Portugal
In the aftermath of the Great Recession, the gig economy expanded in Portugal as an alternative form of income generation to overcome the accumulation crisis, especially in the tourism sector. One component of this, less well studied than platform labour in the delivery and accommodation sectors, was the introduction of tuk-tuks, or auto-rickshaws for passenger transport, using a hybrid business model combining a face-to-face approach on the stre…
Perceptions of vulnerability and precariousness of Airbnb workers in Portugal
Platform work in the tourism sector has grown exponentially since 2014. Airbnb was a driving force for the Portuguese economy after the 2008 crisis. During the COVID-19 pandemic, tourism was cancelled, and most workers did not have access to social benefits, causing a potential disruption in their careers. There is a gap in research regarding the analysis of the occupational trajectories of Airbnb workers and the effects of the 2008 crisis and th…
Skilled Transitions
The transition from school to work in rural areas presents distinct challenges compared to urban environments, shaped by constraints on spatial mobility, limited employment opportunities, insufficient training provision, and cultural expectations, particularly concerning gender roles. The Covid‐19 pandemic and the expansion of remote work initially appeared to mitigate some of these barriers for digitally literate individuals with access to adequ…
Activating Aspirations
This article focuses on young people not in employment or education in rural areas of Portugal. It highlights the specific vulnerability of this group, and its conceptual focus is underpinned by the debate between the capabilities approach and structural ramifications in the labour market. It presents a case study analysis based on an employability and social inclusion programme for young people in Central Portugal. The data analysis comprises do…
Representation, regulation and voice of immigrant couriers and platform drivers in Portugal
Proteção Social E Precariedade Laboral Em Portugal
Este artigo analisa as representações sociais partilhadas por trabalhadores precários acerca do sistema de segurança social em Portugal. Explora-se a hipótese de que a precarização do mundo do trabalho, acentuada no decurso da crise financeira de 2008 e da pandemia de Covid-19, afetou os significados da proteção social no emprego, sobretudo para os trabalhadores vulneráveis. Com base na análise de conteúdo de 53 entrevistas em profundidade conduz…
Political science (15 works) · Digital Economy and Work Transformation (13 works) · Sociology (11 works) · Economics (9 works) · Employment and Welfare Studies (9 works) · Business (7 works) · Engineering (6 works) · Law (6 works) · Economic growth (5 works) · Politics (5 works)