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Lawrence A Crosby

Biographic Data

ID186112
NAMELawrence A Crosby
GIVEN NAMESLawrence A
FAMILY NAMECrosby
SIGNATURECROSBY L A
AFFILIATIONSArizona State University
ORCID0000-0002-5751-4323
VERIFIEDYes
TOTAL WORKS4
TOTAL CITATIONS22
AUTHOR COUNT4
EDITOR COUNT0
FIRST PUBLICATION YEAR1981
LATEST PUBLICATION YEAR1990
H-INDEX2
  • Relationship Quality in Services Selling

    Open Access•Lawrence A Crosby, Kenneth R Evans et al.•ARTICLE•Journal of Marketing•1990

    Salespeople involved in the marketing of complex services often perform the role of “relationship manager.” It is, in part, the quality of the relationship between the salesperson and the customer that determines the probability of continued interchange between those parties in the future. A relationship quality model is advanced and tested that examines the nature, consequences, and antecedents of relationship quality, as perceived by the custom…

  • Ecological Concern, Attitudes, and Social Norms in Voting Behavior

    James D Gill, Lawrence A Crosby et al.•ARTICLE•Public Opinion Quarterly•1986•Cited by: 11•References: 3

    Journal Article Ecological Concern, Attitudes, and Social Norms in Voting Behavior Get access James D. Gill, James D. Gill Search for other works by this author on: Oxford Academic Google Scholar Lawrence A. Crosby, Lawrence A. Crosby Search for other works by this author on: Oxford Academic Google Scholar James R. Taylor James R. Taylor Search for other works by this author on: Oxford Academic Google Scholar Public Opinion Quarterly, Volume 50, …

  • Psychological Commitment and Its Effects on Post-Decision Evaluation and Preference Stability among Voters

    Lawrence A Crosby, James R Taylor•ARTICLE•Journal of Consumer Research•1983•Cited by: 10

    High psychological commitment to a vote decision produces halo effects in the subsequent evaluation of election outcomes and is associated with greater preference stability. Among low commitment voters, preferences are more unstable and subject to less cognitive mediation. Social motivation moderates the influence of social versus personal outcomes in post-decision evaluation for high but not for low commitment voters

  • Effects of Consumer Information and Education on Cognition and Choice

    Lawrence A Crosby, James R Taylor•ARTICLE•Journal of Consumer Research•1981•Cited by: 1

    Experimental results showed that education can increase the number of salient dimensions. However, the importance of key dimensions appeared unaffected by education. Information was found to influence product performance expectations and preferences, although sex role differences may exist

  • Ecological Concern, Attitudes, and Social Norms in Voting Behavior

    James D Gill, Lawrence A Crosby et al.•ARTICLE•Public Opinion Quarterly•1986•Cited by: 11•References: 3

    Journal Article Ecological Concern, Attitudes, and Social Norms in Voting Behavior Get access James D. Gill, James D. Gill Search for other works by this author on: Oxford Academic Google Scholar Lawrence A. Crosby, Lawrence A. Crosby Search for other works by this author on: Oxford Academic Google Scholar James R. Taylor James R. Taylor Search for other works by this author on: Oxford Academic Google Scholar Public Opinion Quarterly, Volume 50, …

  • Psychological Commitment and Its Effects on Post-Decision Evaluation and Preference Stability among Voters

    Lawrence A Crosby, James R Taylor•ARTICLE•Journal of Consumer Research•1983•Cited by: 10

    High psychological commitment to a vote decision produces halo effects in the subsequent evaluation of election outcomes and is associated with greater preference stability. Among low commitment voters, preferences are more unstable and subject to less cognitive mediation. Social motivation moderates the influence of social versus personal outcomes in post-decision evaluation for high but not for low commitment voters

  • Effects of Consumer Information and Education on Cognition and Choice

    Lawrence A Crosby, James R Taylor•ARTICLE•Journal of Consumer Research•1981•Cited by: 1

    Experimental results showed that education can increase the number of salient dimensions. However, the importance of key dimensions appeared unaffected by education. Information was found to influence product performance expectations and preferences, although sex role differences may exist

  • Effects of Consumer Information and Education on Cognition and Choice

    Lawrence A Crosby, James R Taylor•ARTICLE•Journal of Consumer Research•1981•Cited by: 1

    Experimental results showed that education can increase the number of salient dimensions. However, the importance of key dimensions appeared unaffected by education. Information was found to influence product performance expectations and preferences, although sex role differences may exist

  • Psychological Commitment and Its Effects on Post-Decision Evaluation and Preference Stability among Voters

    Lawrence A Crosby, James R Taylor•ARTICLE•Journal of Consumer Research•1983•Cited by: 10

    High psychological commitment to a vote decision produces halo effects in the subsequent evaluation of election outcomes and is associated with greater preference stability. Among low commitment voters, preferences are more unstable and subject to less cognitive mediation. Social motivation moderates the influence of social versus personal outcomes in post-decision evaluation for high but not for low commitment voters

  • Ecological Concern, Attitudes, and Social Norms in Voting Behavior

    James D Gill, Lawrence A Crosby et al.•ARTICLE•Public Opinion Quarterly•1986•Cited by: 11•References: 3

    Journal Article Ecological Concern, Attitudes, and Social Norms in Voting Behavior Get access James D. Gill, James D. Gill Search for other works by this author on: Oxford Academic Google Scholar Lawrence A. Crosby, Lawrence A. Crosby Search for other works by this author on: Oxford Academic Google Scholar James R. Taylor James R. Taylor Search for other works by this author on: Oxford Academic Google Scholar Public Opinion Quarterly, Volume 50, …

  • Relationship Quality in Services Selling

    Open Access•Lawrence A Crosby, Kenneth R Evans et al.•ARTICLE•Journal of Marketing•1990

    Salespeople involved in the marketing of complex services often perform the role of “relationship manager.” It is, in part, the quality of the relationship between the salesperson and the customer that determines the probability of continued interchange between those parties in the future. A relationship quality model is advanced and tested that examines the nature, consequences, and antecedents of relationship quality, as perceived by the custom…

Psychology (3 works) · Business (2 works) · Cognition (2 works) · Computer Science (2 works) · Marketing (2 works) · Political science (2 works) · Social Psychology (2 works) · Sociology (2 works) · Attachment and Relationship Dynamics (1 works) · Consumer Behavior in Brand Consumption and Identification (1 works)

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