Austin Whiteside

Biographic Data

ID3812366
NAMEAustin Whiteside
GIVEN NAMESAustin
FAMILY NAMEWhiteside
SIGNATUREWHITESIDE A
AFFILIATIONSSt John Western Australia, Australia
VERIFIEDNo
TOTAL WORKS4
TOTAL CITATIONS7
AUTHOR COUNT4
EDITOR COUNT0
FIRST PUBLICATION YEAR2018
LATEST PUBLICATION YEAR2025
H-INDEX2

  • You don’t think? But you can check

    Open AccessMarine Riou, Nicola Perera et al.ARTICLEDiscourse Studies2025References: 23

    This paper focuses on the epistemic phrase ‘ I (don’t) think ’ when used by lay persons describing a medical emergency to call-takers triaging ambulance dispatch. Using conversation analysis, we analysed a collection of 100 cases of callers saying ‘ I think ’ or ‘ I don’t think ’ in emergency calls for cardiac arrest in Australia. Callers do not typically express uncertainty when they say ‘ I (don’t) think ’, but rather, use ‘ I (don’t) think ’ a…

  • Language barriers in emergency ambulance calls for cardiac arrest

    Open AccessNicola Perera, Marine Riou et al.ARTICLESocial Science & Medicine2025References: 45

    In medical emergencies, phoning the ambulance service constitutes a high-stakes interaction. Call-takers rely on callers to provide information about the patient so they can promptly recognise the medical problem and take swift action to remedy it. When a language barrier exists between the call-taker and caller, this can add a further challenge, given that third-party interpreters are rarely engaged, especially for time-critical conditions such …

  • Caller resistance to perform cardio-pulmonary resuscitation in emergency calls for cardiac arrest

    Open AccessMarine Riou, Stephen Ball et al.ARTICLESocial Science & Medicine2020Cited by: 4References: 44

  • Hijacking the dispatch protocol

    Open AccessMarine Riou, Stephen Ball et al.ARTICLEDiscourse Studies2018Cited by: 3References: 36

    This article examines emergency ambulance calls made by lay callers for patients found to be in cardiac arrest when the paramedics arrived. Using conversation analysis, we explored the trajectories of calls in which the caller, before being asked by the call-taker, said why they were calling, that is, calls in which callers pre-empted a reason-for-the-call. Caller pre-emption can be disruptive when call-takers first need to obtain an address and …