Leo Lentz
Biographic Data
| ID | 4154645 |
|---|---|
| NAME | Leo Lentz |
| GIVEN NAMES | Leo |
| FAMILY NAME | Lentz |
| SIGNATURE | LENTZ L |
| AFFILIATIONS | Utrecht University |
| ORCID | 0000-0002-9676-6574 |
| VERIFIED | Yes |
| TOTAL WORKS | 8 |
| TOTAL CITATIONS | 36 |
| AUTHOR COUNT | 8 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 1997 |
| LATEST PUBLICATION YEAR | 2015 |
| H-INDEX | 4 |
Pension helpdesk calls
Organizational arrangements for targeted transparency
Disclosure of information is an increasingly popular policy instrument to increase compliance. While the use of disclosed information by consumers has been studied, little is known about the disclosure practices of organizations. The central question in this paper is: how do organizations translate the trade-off between legal and communicative quality into an organizational arrangement for the production of client communication products? Scholars…
Measuring the quality of governmental websites in a controlled versus an online setting with the ‘Website Evaluation Questionnaire’
Usable guidelines for usable websites? An analysis of five e-government heuristics
Coherence Marking, Prior Knowledge, and Comprehension of Informative and Persuasive Texts
Coherence plays a central role when readers construct meaning from a text. Previous research has shown how coherence marking affects text processing and representation. However, this effect seems to depend on reader's prior knowledge of the text content: Low knowledge readers benefit from coherence marking, whereas high knowledge readers benefit from a more implicit text (CitationMcNamara & Kintsch, 1996). Because this interaction was not consist…
The Forewarning Effect of Coherence Markers in Persuasive Discourse
Several studies showed how coherence markers, like connectives and lexical cue phrases, influence the processing and representation of informative text. Although discourse analysts have repeatedly argued that coherence markers influence the processing of persuasive text as well, there is hardly any empirical evidence for this idea. This article reports on 2 experiments investigating the possible forewarning effect of coherence marking: When coher…
Scenario evaluation of municipal Web sites
Discourse Analysis and Evaluation
Functional approaches to the study of language may not only be used to characterize discourse structures, but also to assess their communicative quality. In fact, discourse analysis and evaluation are conceptually related activities. In this volume the link between analysis and evaluation is explored in seven studies discussing a variety of discourse genres like package inserts, telephone openings, survey interviews, meetings, government brochure…
Coherence Marking, Prior Knowledge, and Comprehension of Informative and Persuasive Texts
Coherence plays a central role when readers construct meaning from a text. Previous research has shown how coherence marking affects text processing and representation. However, this effect seems to depend on reader's prior knowledge of the text content: Low knowledge readers benefit from coherence marking, whereas high knowledge readers benefit from a more implicit text (CitationMcNamara & Kintsch, 1996). Because this interaction was not consist…
Usable guidelines for usable websites? An analysis of five e-government heuristics
Measuring the quality of governmental websites in a controlled versus an online setting with the ‘Website Evaluation Questionnaire’
The Forewarning Effect of Coherence Markers in Persuasive Discourse
Several studies showed how coherence markers, like connectives and lexical cue phrases, influence the processing and representation of informative text. Although discourse analysts have repeatedly argued that coherence markers influence the processing of persuasive text as well, there is hardly any empirical evidence for this idea. This article reports on 2 experiments investigating the possible forewarning effect of coherence marking: When coher…
Scenario evaluation of municipal Web sites
Pension helpdesk calls
Organizational arrangements for targeted transparency
Disclosure of information is an increasingly popular policy instrument to increase compliance. While the use of disclosed information by consumers has been studied, little is known about the disclosure practices of organizations. The central question in this paper is: how do organizations translate the trade-off between legal and communicative quality into an organizational arrangement for the production of client communication products? Scholars…
Discourse Analysis and Evaluation
Functional approaches to the study of language may not only be used to characterize discourse structures, but also to assess their communicative quality. In fact, discourse analysis and evaluation are conceptually related activities. In this volume the link between analysis and evaluation is explored in seven studies discussing a variety of discourse genres like package inserts, telephone openings, survey interviews, meetings, government brochure…
Scenario evaluation of municipal Web sites
Coherence Marking, Prior Knowledge, and Comprehension of Informative and Persuasive Texts
Coherence plays a central role when readers construct meaning from a text. Previous research has shown how coherence marking affects text processing and representation. However, this effect seems to depend on reader's prior knowledge of the text content: Low knowledge readers benefit from coherence marking, whereas high knowledge readers benefit from a more implicit text (CitationMcNamara & Kintsch, 1996). Because this interaction was not consist…
The Forewarning Effect of Coherence Markers in Persuasive Discourse
Several studies showed how coherence markers, like connectives and lexical cue phrases, influence the processing and representation of informative text. Although discourse analysts have repeatedly argued that coherence markers influence the processing of persuasive text as well, there is hardly any empirical evidence for this idea. This article reports on 2 experiments investigating the possible forewarning effect of coherence marking: When coher…
Usable guidelines for usable websites? An analysis of five e-government heuristics
Measuring the quality of governmental websites in a controlled versus an online setting with the ‘Website Evaluation Questionnaire’
Organizational arrangements for targeted transparency
Disclosure of information is an increasingly popular policy instrument to increase compliance. While the use of disclosed information by consumers has been studied, little is known about the disclosure practices of organizations. The central question in this paper is: how do organizations translate the trade-off between legal and communicative quality into an organizational arrangement for the production of client communication products? Scholars…
Pension helpdesk calls
Computer Science (8 works) · Psychology (7 works) · Quality (philosophy (4 works) · Business (3 works) · E-Government and Public Services (3 works) · Linguistics (3 works) · Political science (3 works) · World Wide Web (3 works) · Cognitive psychology (2 works) · Coherence (philosophical gambling strategy (2 works)