Donald P Moynihan
Biographic Data
| ID | 4180312 |
|---|---|
| NAME | Donald P Moynihan |
| GIVEN NAMES | Donald P |
| FAMILY NAME | Moynihan |
| SIGNATURE | MOYNIHAN D P |
| AFFILIATIONS | University of Wisconsin–Madison |
| ORCID | 0000-0003-4097-6908 |
| VERIFIED | Yes |
| TOTAL WORKS | 123 |
| TOTAL CITATIONS | 3326 |
| AUTHOR COUNT | 123 |
| EDITOR COUNT | 0 |
| FIRST PUBLICATION YEAR | 2000 |
| LATEST PUBLICATION YEAR | 2026 |
| H-INDEX | 32 |
Attitudes About Administrative Burdens for Beneficiaries and Dental Care Providers in Medicaid
The American public broadly supports burden reductions for both beneficiaries and providers. More research is needed to assess public attitudes related to oral health services policies
How the experience of administrative burdens affects clients’ psychological well-being
A core claim of the administrative burden literature is that the experience of frictions during administrative encounters can generate psychological costs. Using a split-ballot survey experiment with a question order design (n = 3,812), we show that being asked to recall administrative encounters in a welfare program negatively affects people’s psychological affect. Further, we show that the responses to burdens are asymmetric and consistent with…
The Death of Usaid
USAID served for decades as a vehicle for both US soft power and foreign aid. Within the first days of the Trump administration, the agency was effectively closed, its staff told to go home and its funding frozen. It is impossible to understand the demise of USAID without understanding the broader contours of American governance during the early days of the second Trump administration. The agency was the victim of online conspiracy theories and s…
Digital administrative burdens and clawback logics
This essay considers digital administrative burdens in the context of the Robodebt case in Australia. Faulty algorithms unfairly tagged many as potential welfare frauds, and an unwieldy digital process offered individuals little chance to correct the error, instead coercing them into repayment. The scheme collapsed after investigations and a class-action lawsuit. The promised savings for the government became, instead, a massive financial and pol…
Administrative Burdens in the Social Safety Net
Administrative burdens shape people’s experiences of, and access to, social safety net programs. They can undermine the goals these programs are trying to achieve. Such burdens are the experience of policy implementation as onerous, and arise via learning costs (knowing about the existence of and requirements of public services), compliance costs (time and effort spent dealing with bureaucratic demands, such as paperwork and documentation), and p…
Administrative checkpoints, burdens, and human‐centered design
In this study we describe the potential of human‐centered design principles to identify burdens, reducing the effects of administrative checkpoints. Administrative checkpoints—mandatory requirements that must be satisfied in order to progress in an administrative process—have disproportionate negative effects in excluding the public from receiving public services. Mandatory interviews are one such checkpoint. Based on consultation with safety net…
Trump, Personalism, and US Administrative Capacity
Donald Trump represents an extraordinary degree of personalism in American politics, especially given the traditional power and capacity of the Republican Party and American democracy. A lesson Trump drew from his first term in office is that he needed to better institutionalize mechanisms of personal loyalty to deal with perceived betrayals by both political appointees and career officials. Out of office, Trump supporters continued this project,…
Rescuing state capacity
The administrative capacity of a government matters enormously to public policy design and implementation. But it is usually taken for granted in public policy settings, a background variable left largely unconsidered. This essay argues that the fields of public policy and public management need to more directly consider threats to state capacity. A creeping threat is a tendency towards proceduralism that layers in rules, veto points, and delay t…
The unsettled effect of physical height on political preferences
We revisit Arunachalam and Watson's contention that a person's physical height may be used as instrument for income because it affects economic well-being solely by causing more conservative political preferences among people who are taller. To evaluate whether other early-life and genetic factors might serve as mechanisms connecting height and political preferences, we analyze a unique data source that includes political, economic, and demograph…
Gendered administrative burden
Gendered burdens are experiences of coercive and controlling state actions that directly regulate gendered bodies, labor, and identity. Burdens are not simply about preventing access to rights and benefits, they're about control and coercian. Gendered burdens generate gender inequality through four mechanisms. First, administrative burdens regulate reproductive bodies, legitimating the state’s direct control over reproductive health care, includi…
Short and sweet
Emerging research on administrative burden has highlighted the need for survey measures that capture people’s experience of government as onerous. Such indicators can connect research and practice, and fulfill government mandates to identify and reduce burdens. This study presents a measure of experienced administrative burden, based on a survey of social welfare users. Using psychometric scale development techniques and a split sample approach, …
Reducing administrative burdens to increase the take-up of public services
The literature on administrative burdens has directed attention to why citizens struggle to engage with state services that would benefit them. In a paired conjoint experiment with Italian adults, COVID-19 vaccination intention is positively impacted by reducing administrative burdens, after controlling for vaccine’s efficacy and side effects: automatic enrolment of citizens through pre-scheduled appointments, offering a convenient location, less…
Burden tolerance
The emergence of the administrative burden literature has generated new theoretical, conceptual, and empirical knowledge. However, the accumulation of comparable knowledge is limited by the lack of validated measurement of core concepts. This article validates a four‐item scale of burden tolerance , that is, people's acceptance of state actions that impose administrative burdens on citizens and residents interacting with government, using data fr…
Assessing burden tolerance amid the Medicaid Great Unwinding
The pandemic era ushered in a period of policy adaptation in how states deliver programs. One aspect of this experimentation is how burdensome safety net administrative processes should be. Using national surveys taken before and after the end of the public health emergency, we offer evidence of how tolerant the public is about burdens when allowed to choose between discrete policy implementation options. First, we show that burden tolerance beli…
How difficult should it be? Evidence of burden tolerance from a nationally representative sample
There is growing attention to how policymakers and bureaucrats think about administrative burdens, but we know less about public tolerance for burdens. We examine public burden tolerance in two major programmes (Medicaid and SNAP) using a representative sample of US residents. We show broad support for work requirements and weaker support for generally making it difficult to access benefits. People with conservative beliefs, greater opposition to…
Introduction
Administrative burdens are the frictions that people face in their encounters with public services, leading to meaningful costs that include learning, compliance, and psychological costs. We offer evidence that burdens are a key source and consequence of inequality, resulting in disparate outcomes in people’s access to basic rights. We also detail how these outcomes are patterned by targeting, federalism, bureaucratic pathologies, and the growing…
Digital resilience in wartime
A key topic in digital government is how to improve public services. The global pandemic focused attention on the use of digital in the context of crisis. Here, we consider how a digital innovation in response to a different type of crisis, examining Ukraine's response to Russia's invasion of 2022. We describe how the government engaged in what we characterize as digital resilience, that is, the use of digital government capacities to maintain ba…
Populism and administrative dysfunction
We examine the implications of anti‐statist populist leaders' inattention to competence and service delivery, and their embrace of a particular form of dysfunctional politics: government shutdowns. This paper explores the effects of US government shutdowns on agency policy implementation and personnel and using survey data from several hundred thousand federal employees. The first study gauges the effect of the 2018–2019 shutdown on specific elem…
Racialized Burdens
This article develops the concept of racialized burdens as a means of examining the role of race in administrative practice. Racialized burdens are the experience of learning, compliance and psychological costs that serve as inequality reproducing mechanisms. To develop this concept, we examine administrative burdens in the US state from the theoretical perspective of racialized organizations. Using examples from attempts to access citizenship ri…
Of ‘Welfare Queens’ and ‘Poor Carinas
Politicians engage in, and the media amplifies, social constructions of welfare recipients as undeserving. Such messaging seeks to influence mass public opinion, but what are the effects on the target population receiving welfare benefits? We test if deservingness messaging affects welfare recipients' mental health. To do so, we exploit a quasi-experiment entailing a dramatic shift in deservingness messaging after a welfare recipient in Denmark b…
Implementing the Expanded Child Tax Credit
The Child Tax Credit (CTC) expansion was an extraordinary experiment not just in policy design but also in policy implementation. As such, it cast light on the possibilities and blind spots of using the tax system to deliver safety-net benefits. The rapid and widespread take-up of the benefit reflected the use of a specific implementation tool that reduced administrative burden for the public: auto-enrollment via the tax system. But use of this t…
Fewer Burdens but Greater Inequality? Reevaluating the Safety Net through the Lens of Administrative Burden
We examine changes in administrative burden in U.S. social safety net programs, or the negative encounters with the state that people experience when trying to access and use the benefits for which they are eligible. Existing theories equate targeted safety net policies, which sharply limit eligibility, as compared to universal policies, which have more expansive eligibility, with increased administrative burden. The past 30 years, however, tell …
Behavior and Burdens
The topic of administrative burden is relatively novel, but reflects people’s most common experiences of government: confusion about what is expected of them (learning costs), onerous processes (compliance costs), and associated emotions such as frustration (psychological cost). This symposium applies a behavioral perspective to the topic. We learn, for example, of the role of race and social constructions in people’s beliefs about burdens and th…
The politics of administrative burden
This chapter presents the administrative burden framework. This approach examines how people experience policy implementation as onerous in their interactions with the state, whether it be learning costs involved in finding out about public services, compliance costs like filling out forms, or psychological costs, such as stress, stigma or loss of autonomy. After introducing the concept of administrative burden, we address the politics of how bur…
How Can Scholars Help to Embed Institutions of Public-Sector Change? (Or Things I Wish I’d Known When I Was a Grad Student)
What is the purpose of the applied study of government? In this essay, I lay out one response—that scholars of this topic should help in the job of what I characterize as embedding institutions of public-sector change. Public institutions offer the key means to direct governance, but at the same time also risk becoming sclerotic, failing to adapt to public concerns. How can academics help resolve this duality, matching public values to contempora…
Administrative Burden
This article offers two theoretical contributions. First, we develop the concept of administrative burden as an important variable in understanding how citizens experience the state. Administrative burden is conceptualized as a function of learning, psychological, and compliance costs that citizens experience in their interactions with government. Second, we argue that administrative burden is a venue of politics, that is, the level of administra…
The Big Question for Performance Management
This article proposes that understanding public employee use of performance information is perhaps the most pressing challenge for scholarship on performance management. Governments have devoted extraordinary effort in creating performance data, wagering that it will be used to improve governance, but there is much we do not know about the factors associated with the use of that information. This article examines the antecedents of self-reported …
The Effect of Administrative Burden on Bureaucratic Perception of Policies
This article argues that administrative burden—that is, an individual's experience of policy implementation as onerous—is an important consideration for administrators and influences their views on policy and governance options. The authors test this proposition in the policy area of election administration using a mixed‐method assessment of local election officials. They find that the perceived administrative burden of policies is associated wit…
Testing How Management Matters in an Era of Government by Performance Management
Public administration finds itself in an era of government by performance management, which is reflected in the widespread assumption that management is a key determinant of performance, and that it is reasonable to expect managers to measurably improve organizational effectiveness. This article joins a growing literature in seeking to conceptualize and empirically test how external environmental influences and internal management factors combine…
Racialized Burdens
This article develops the concept of racialized burdens as a means of examining the role of race in administrative practice. Racialized burdens are the experience of learning, compliance and psychological costs that serve as inequality reproducing mechanisms. To develop this concept, we examine administrative burdens in the US state from the theoretical perspective of racialized organizations. Using examples from attempts to access citizenship ri…
Election Laws, Mobilization, and Turnout
State governments have experimented with a variety of election laws to make voting more convenient and increase turnout. The impacts of these reforms vary in surprising ways, providing insight into the mechanisms by which states can encourage or reduce turnout. Our theory focuses on mobilization and distinguishes between the direct and indirect effects of election laws. We conduct both aggregate and individual‐level statistical analyses of voter …
Shifting Administrative Burden to the State
Administrative burden is an individual's experience of policy implementation as onerous. Such burdens may be created because of a desire to limit payments to ineligible claimants, but they also serve to limit take‐up of benefits by eligible claimants. For citizens, this burden may occur through learning about a program; complying with rules and discretionary bureaucratic behavior to participate; and the psychological costs of participating in an …
The Ties that Bind
This article examines the influence of social networks and value congruence on turnover intention among public and nonprofit employees. We argue that employees exist in social networks inside and outside their organization, and these networks shape employee attitudes and behavior. To illustrate this theory, we use turnover intention. A strong and positive intraorganizational social network characterized by good relations with and a sense of oblig…
Setting the Table
The article offers a theory of how leadership affects the implementation of management reforms. The central premise of this theory is that leadership can have important but easy-to-miss indirect effects on organizational factors that shape reform outcomes. To test this question, we examine how transformational leadership influences the implementation of performance reforms, using performance information use as a dependent variable. Previous resea…
How Do Politicians Attribute Bureaucratic Responsibility for Performance? Negativity Bias and Interest Group Advocacy
Voters reward or punish politicians by deeming them responsible for positive and negative outcomes, but how, in turn, do politicians attribute responsibility to those who actually deliver public services? Inattention to this question renders incomplete current perspectives on democratic processes of accountability, even as politicians are increasingly provided with performance data to hold bureaucrats accountable. We shed light on this issue usin…
Why Do Policymakers Support Administrative Burdens? The Roles of Deservingness, Political Ideology, and Personal Experience
Administrative burdens affect peoples’ experience of public administration but there is, to date, limited evidence to as why policymakers are willing to accept and impose burdens. To address this gap, we draw from the policy design and administrative burden literatures to develop the concept of burden tolerance—the willingness of policymakers and people more generally to passively allow or actively impose state actions that result in others exper…
Performance Regimes Amidst Governance Complexity
Much of the appeal of performance measurement is explained by its image as a simple and value-neutral way to monitor and improve government. But contemporary governance is characterized by complexity. Few public officials have the luxury of directly providing relatively simple services, the context in which performance regimes work best. Instead, they must work in the context of a disarticulated state, with policy problems that cross national bou…
Extra‐Network Organizational Reputation and Blame Avoidance in Networks
Research on public service networks has identified a variety of mechanisms to foster coordination, including trust and reciprocity norms. This article argues that network actors are also driven by a desire to avoid blame. Network membership is often a political responsibility rather than a voluntary act, and members may be at least as attuned to their extra‐network organizational reputation as to their intra‐network reputation, creating an incent…
How Different Forms of Health Matter to Political Participation
Physical and mental health is known to have wide influence over most aspects of social life-be it schooling and employment or marriage and broader social engagement-but has received limited attention in explaining different forms of political participation. We analyze a unique dataset with a rich array of objective measures of cognitive and physical well-being and two objective measures of political participation, voting and contributing money to…
Normative and Instrumental Perspectives on Public Participation
A normative literature in political science and public administration calls for enhanced citizen participation in public decisions. However, this approach overlooks the environment that shapes administrative behavior, an oversight likely to hamper reform efforts targeted at achieving the normative goals of participation. The administrative perspective is important because public managers shape participation forums and determine whether public inp…
Burdens, Sludge, Ordeals, Red tape, Oh My
Recent years have seen a dramatic growth in the study of frictions that individuals experience, especially in their interactions with the public sector, creating both the potential for new research opportunities and conceptual confusion. We seek to head off the latter by providing, in one place, a definition, description of the development, and comparison of four dominant conceptions of frictions: ordeal mechanisms, red tape, administrative burde…
What Do We Talk About When We Talk About Performance? Dialogue Theory and Performance Budgeting
This article examines the Program Assessment Rating Tool (PART) in the federal budgeting process. The early evidence on PART prompts the search for a theory of budgeting that accepts that performance information will influence decisions but will not be used in the same way from decision to decision, as the espoused theory of performance budgeting suggests. Dialogue theory emphasizes the ambiguity of performance information and related resource al…
Red Tape and Democracy
Over the past 15 years, political science has paid increasing attention to the feedback effects of policy—the idea that the design of policies has profound effects on how citizens experience government and understand their role in the polity. One concept that is perfectly placed to explain how citizens experience administrative rules is red tape. But even as an impressive empirical scholarship on red tape has grown in recent years, it has focused…
Health in citizen‐state interactions
Public services represent a key means by which societies seek to reduce inequalities. However, some people may experience administrative procedures as more burdensome than others, creating inequality within programs intended to be equity‐enhancing. Prior work has found human capital (e.g., education and conditions like scarcity) to affect burden and take‐up. We build on this by examining the role of health in the form of attention disorders, pain…
The Unequal Distribution of Opportunity
Administrators can use their discretion to discriminate in the provision of public services via two mechanisms. They make decisions to allocate public services, allowing them to discriminate via allocative exclusion. They can also discriminate by targeting administrative burdens toward outgroups to make bureaucratic processes more onerous. While prior audit studies only examine the use of administrative burdens, we offer evidence of both mechanis…
Look for the Silver Lining
In advancing improved accountability and performance, governments have relied upon one or more of the following approaches: political accountability or improved responsiveness to political direction, legal accountability or contract accountability, and performance‐based accountability. This article examines the major approach to the last, managing for results (MFR), in the context of the American states. All state governments seek to improve deci…
JPART Virtual Issue on Citizen-State Interactions in Public Administration Research
In this virtual issue, we bring together a collection of research articles that—although not usually grouped together—all illustrate the importance of citizen-state interactions. Specifically, we include articles that directly incorporate citizens’ perceptions, attitudes, experiences of, or behavior related to public administration. About 10% of all JPART articles over the life of the journal so far (1991–2015) met our inclusion criteria. Of thos…
How Do Elected Officials Evaluate Performance? Goal Preferences, Governance Preferences, and the Process of Goal Reprioritization
Performance data allows politicians to exert accountability over public organizations, even as ideological biases can affect how they interpret such data. However, we know little about how motivated decision-makers prioritize goals when facing multiple pieces of contradictory performance data that reflect the competing goals of public services. Such goal conflict is an inherent aspect of public management. To understand its implications for the u…
Why and How Do State Governments Adopt and Implement "Managing for Results" Reforms
Managing for results reforms were proposed as solutions to the problems identified by implementation theory, but such reforms must themselves be implemented. Based on case analysis in three states, this article proposes a theory of adoption and implementation of managing for results policies. This theory argues that why and how elected officials adopt results-based reform are based on their understanding of the relative costs and benefits—primari…
Matching to Categories
A perennial task for the state is the creation and policing of categories. State-created categories have real world impacts on the public. The consequences of racial categorizations, for example, are well-documented. We examine a less studied consequence of state categorization, which are the administrative burdens created when individuals attempt to match themselves to state-created categories. Matching requires time and effort, and failure to m…
People and Performance
What are the key challenges for the public sector at present, and what will the future public service look like if it is to meet these challenges? These questions were put to public‐sector leaders at a conference at the Wye River Plantation in June 1999. The leaders agreed on aspects of a broad vision for the future and the urgent need for a detailed debate on the transition questions that arose
Normative and Instrumental Perspectives on Public Participation
A normative literature in political science and public administration calls for enhanced citizen participation in public decisions. However, this approach overlooks the environment that shapes administrative behavior, an oversight likely to hamper reform efforts targeted at achieving the normative goals of participation. The administrative perspective is important because public managers shape participation forums and determine whether public inp…
Capacity, Management, and Performance
Amid the focus of public management reforms on improving the performance of public organizations and their managers, there has been little empirical attention to the links between performance and management systems and activities; little attention has been paid to how and under what circumstances `management matters.' This study reports data from the Government Performance Project (GPP), with information of all 50 states. The GPP model argues tha…
Look for the Silver Lining
In advancing improved accountability and performance, governments have relied upon one or more of the following approaches: political accountability or improved responsiveness to political direction, legal accountability or contract accountability, and performance‐based accountability. This article examines the major approach to the last, managing for results (MFR), in the context of the American states. All state governments seek to improve deci…
Protection Versus Flexibility
The year 2003 marks the twentieth-fifth anniversary of the Civil Service Reform Act (CSRA) of 1978, a late chapter in the development of the American administrative state and the most significant reform of the civil service system since its creation through the Pendleton Act of 1883. The Act made a number of enduring contributions to the personnel system of the federal government. Given the recursive nature of public management debate, there is c…
Integrative Leadership in the Public Sector
This article proposes a new model for understanding leadership in the public sector. The integrative approach to leadership focuses on how leaders choose, promote, institutionalize, and use public management systems, and reform those in time. Using data from a 50-state survey, this article explores the role of integrative leadership in one of the most popular reforms of government in recent years, managing for results. The findings suggest that l…
Building Secure Elections
The increased use of information technology promises to revolutionize both the provision of government services and the vibrancy of democracy. In the aftermath of the Florida voting controversy during the 2000 presidential election, governments have placed their faith in technology, adopting e‐voting machines that offer enhanced voter convenience and eliminate the need for subjective recounts. However, the same underlying assumptions that apply t…
Why and How Do State Governments Adopt and Implement "Managing for Results" Reforms
Managing for results reforms were proposed as solutions to the problems identified by implementation theory, but such reforms must themselves be implemented. Based on case analysis in three states, this article proposes a theory of adoption and implementation of managing for results policies. This theory argues that why and how elected officials adopt results-based reform are based on their understanding of the relative costs and benefits—primari…
Testing How Management Matters in an Era of Government by Performance Management
Public administration finds itself in an era of government by performance management, which is reflected in the widespread assumption that management is a key determinant of performance, and that it is reasonable to expect managers to measurably improve organizational effectiveness. This article joins a growing literature in seeking to conceptualize and empirically test how external environmental influences and internal management factors combine…
Homeland Security and the U.S. Public Management Policy Agenda
The U.S. has been described as an “uninteresting laggard” in comparative public management policy. The passage of the Homeland Security Act in 2002 demands a reevaluation of this label. The Act created the Department of Homeland Security, but also marked a dramatic shift toward greater public personnel flexibility, both for the new Department and the entire federal government. It is tempting to suggest that the Act is an effort to “catch up” with…
Goal-Based Learning and the Future of Performance Management
All levels of government have begun to pursue results-based reforms, which assume that managers will use performance information to make better decisions. However, reforms have neglected the insights of a large and relevant literature on organizational learning. This article revisits this literature, treating results-based reform as an organizational learning mechanism and a deliberate structural effort to induce learning. From an organizational …
What Is the Future of Studying Elections? Making the Case for a New Approach
What Can Baseball Teach Us about Performance Management
Ambiguity in Policy Lessons
The policy transfer literature identifies the importance of context in shaping policy selection. However, countries with distinctly different contexts are pursuing the agencification of the public sector. Why? The solution to this puzzle lies in the ambiguity associated with public management ideas, which allows policy adopters room to interpret management doctrines and experience. The result is that public management ideas that carry the same id…
Managing for Results in State Government
State governments in the United States have enthusiastically embraced the idea of managing for results. This appears to represent a victory for New Public Management policy ideas transferred from New Zealand, the United Kingdom, and Australia. The managing for results doctrine that emerged from these countries called for an increased focus on results but also increased managerial authority to achieve results. In return, it was claimed, government…
The Case for Countercyclical Fiscal Capacity
A growing literature has sought to demonstrate when and how government capacity links to performance. This article examines those questions in the area of financial management. A basic challenge for state governments is to maintain budgetary stability and program predictability in face of economic downturns. State governments can best meet this challenge by developing what we call countercyclical fiscal capacity (CCFC). We present the concept of …
What Do We Talk About When We Talk About Performance? Dialogue Theory and Performance Budgeting
This article examines the Program Assessment Rating Tool (PART) in the federal budgeting process. The early evidence on PART prompts the search for a theory of budgeting that accepts that performance information will influence decisions but will not be used in the same way from decision to decision, as the espoused theory of performance budgeting suggests. Dialogue theory emphasizes the ambiguity of performance information and related resource al…
Organizational Effectiveness and Bureaucratic Red Tape
Although many efforts to improve the effectiveness of government agencies target bureaucratic red tape, little academic work has evaluated the implications of red tape for organizational performance. This article proposes and tests a model of organizational effectiveness that explicitly accounts for red tape and the mitigating effect of organizational culture. This multimethod study uses both quantitative data from questionnaires and qualitative …
Finding Workable Levers Over Work Motivation
This article draws on a sample of state government health and human service managers to develop and test a model of work motivation. The authors examine the effect of individual attributes, job characteristics, and organizational variables on three aspects of work motivation: job satisfaction, organizational commitment, and job involvement. They find that managers have varying degrees of influence over these different aspects of work motivation, …
The Role of Organizations in Fostering Public Service Motivation
In seeking to explain the antecedents of public service motivation, James Perry focuses on the formative role of sociohistorical context. This study tests Perry’s theory and examines the role that organizational factors play in shaping public service motivation, based on responses from a national survey of state government health and human service managers. The findings support the role of sociohistorical context, showing that public service moti…
The Ties that Bind
This article examines the influence of social networks and value congruence on turnover intention among public and nonprofit employees. We argue that employees exist in social networks inside and outside their organization, and these networks shape employee attitudes and behavior. To illustrate this theory, we use turnover intention. A strong and positive intraorganizational social network characterized by good relations with and a sense of oblig…
Explaining Turnover Intention in State Government
This article tests a model of turnover intention on a large sample of Texas state employees focusing on four issues. First, the findings support a life cycle stability hypothesis, which suggests that age, experience, and geographic preferences reduce turnover intention, an effect compounded by economic/familial constraints for primary wage earners and members of large households. Second, contrary to previous research, the results show that female…
Public Service Motivation and Interpersonal Citizenship Behavior in Public Organizations
A good deal of research has demonstrated how public service motivation (PSM) facilitates desirable organizational attitudes and behaviors such as job satisfaction, organizational commitment, and work effort. Other research has demonstrated that PSM predicts higher levels of social capital and altruistic behavior in society. Between these two strands of PSM research, there is a gap in knowledge about whether PSM matters to citizenship behavior int…
A Crisis of Authority? A Conversation with Alasdair Roberts about the Bush Years
Alasdair Roberts’s recent book The Collapse of Fortress Bush: The Crisis of Authority in American Government is an appraisal of the George W. Bush administration’s response to the 9/11 attacks and its management of the global war on terrorism. This war, Roberts argues, is a neoliberal war designed to accommodate assumptions about the boundaries of governmental action that became prevalent after Ronald Reagan’s election to the presidency in 1980. …
The Administrators of Democracy
Local election officials are the administrators of democracy, but we know little about their views. This paper draws from two national surveys of local election officials. The authors find that local election officials generally support the goals of the federal Help America Vote Act but are less enthusiastic about the actual impact of the legislation. Implementation theory helps explain their evaluation of federal reforms. Goal congruence with re…
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