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Customer-customer interactions (CCIs) at conferences

An identity approach

Bibliographic Data

ID11444205
AuthorsWei Wei (0000-0003-1852-2811, University of Central Florida, corresponding author), Ying Lu (0000-0002-5057-1763, University of Kentucky), Ying Tracy Lu, Li Miao (0000-0002-9860-1896, Oklahoma State University), Liping A Cai (0000-0003-3346-906X, Purdue University West Lafayette), Chen-ya Wang (National Tsing Hua University)
Year2017
Volume59
Pages154-170
Publication date2017-04-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueTourism Management (JOURNAL)
Journal identifiersISSN: 0261-5177 • E-ISSN: 1879-3193
PublisherElsevier BV (PUBLISHER)
DOI10.1016/j.tourman.2016.08.002
OpenAlexW2513147028
LanguageEN
Citations received9
References cited68

Aesthetics · Association (psychology · Business · Centrality · Customer engagement · Epistemology · Event (particle physics · Identity (music · Mechanism (biology · Political science · Social exchange theory · Social group · Social identity theory · Social media · Sociology · Consumer Behavior in Brand Consumption and Identification · Customer Service Quality and Loyalty · Digital Marketing and Social Media · Psychology · Social Psychology · Marketing

  • Extending collaborative consumption concept to yacht charter services

    Open Access•Neslihan Paker, Osman Gök•European Journal of Tourism…•2021

  • Peer Regulation in a Peer-to-Peer Business Model

    Open Access•Li Miao, Meizhen Lin et al.•Journal of Hospitality & Tourism…•2023

  • Electronic Consumer-to-Consumer Interaction (eCCI) Post a Service Failure

    Open Access•Wei Wei, Lu Zhang et al.•Journal of Hospitality & Tourism…•2024

  • Virtual Fitness

    Open Access•Shavneet Sharma, Gurmeet Singh•Telematics and Informatics•2022

  • Enhancing Tour Experience Through Leveraging Social Interactions

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  • Perceived Community Support, Users’ Interactions, and Value Co-Creation in Online Health Community

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  • Customer-to-customer co-creation practices in tourism

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  • Constrained and virtually traveling? Exploring the effect of travel constraints on intention to use virtual reality in tourism

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  • Examining the motivation, perceived performance, and behavioral intentions of convention attendees

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  • Event tourism

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Unique citing works9
Citations per year1,13
Citation span2018 - 2025 (8)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 9
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