Digital Technologies in Public Administration Networks
Systematic Literature Review and Research Avenues
Bibliographic Data
| ID | 11630300 |
|---|---|
| Authors | Katarzyna Sienkiewicz-Małyjurek (0000-0002-0915-5776, Silesian University of Technology, Gliwice, Poland), Barbara Zyzak (0000-0002-0035-2335, Norwegian University of Science and Technology, Trondheim, Norway, corresponding author) |
| Year | 2025 |
| Volume | 57 |
| Issue | 8-9 |
| Pages | 1051-1087 |
| Publication date | 2025-09-30 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Administration & Society (JOURNAL) |
| Journal identifiers | ISSN: 0095-3997 • E-ISSN: 1552-3039 |
| Publisher | SAGE Publishing (PUBLISHER • US) |
| DOI | 10.1177/00953997251369090 |
| OpenAlex | W4414742627 |
| Language | EN |
| Citations received | 2 |
| References cited | 121 |
This article reviews three decades of scholarly discourse to deepen our understanding of the role of digital technologies in public administration networks. Using PRISMA methodology, a systematic review of 59 publications retrieved from the Web of Science and Scopus databases was conducted to unpack and systematize existing knowledge on the foundations and evolution of digital technologies, assess their scope of application, and identify key factors influencing their use within public administration networks. Findings indicate a fragmented and uneven research landscape, with digital technologies primarily leveraged in governance and collaborative networks, rather than in policy networks. While ICT continues to serve as a foundational technology across all three domains, a notable shift is occurring: modern technologies, such as AI, blockchain, big data, and social media are gaining traction across public services, particularly in emergency response, public safety, healthcare, and education. This study provides a comprehensive overview, highlights research gaps, and suggests future research directions
E-Government and Public Services · Public Policy and Administration Research · Smart Cities and Technologies
New development
Guidelines for conducting systematic mapping studies in software engineering
Understanding digital transformation
From marketing to public value
Relationship between cooperation networks and innovation performance of SMEs
The PRISMA 2020 statement
Towards a Methodology for Developing Evidence‐Informed Management Knowledge by Means of Systematic Review
A typology of reviews
The Oxford Handbook of Governance
Collaborative networks and environmental governance performance
ICT Use in Central Government
The Dark Sides of Artificial Intelligence
A tale of two databases
Interpretive structural modelling of inter-agency collaboration risk in public safety networks
Scopus as a curated, high-quality bibliometric data source for academic research in quantitative science studies
Governance Networks in the Public Sector
Purpose-Oriented Networks
Implications of the use of artificial intelligence in public governance
Network structures and network effects across management and policy contexts
Governing the smart city
E-government strategy formulation in resource-constrained local government in South Africa
The explanatory power of the Delone & McLean model in the public sector
Collaborative Network Governance Framework for Aligning Open Justice and e-Justice Ecosystems for Greater Public Value
Informal networking in the public sector
Government Information Networks - Mapping Electronic Governance cases through Public Administration concepts
Are government internet portals evolving towards more interaction, participation, and collaboration? Revisiting the rhetoric of e-government among municipalities
Flexible information infrastructures in Dutch E-Government collaboration arrangements
Can intermunicipal collaboration help the diffusion of E-Government in peripheral areas? Evidence from Italy
Know-how to lead digital transformation
Governance and innovation in public sector services
Blockchain governance in the public sector
E-governance innovation
Governance networks that strengthen older adults' digital inclusion
Close encounters of the digital kind
Defining digital transformation
A framework for interpreting social media interactions in the public sector
Co-creating an open platform at the local governance level
Examining citizens' perceived value of internet of things technologies in facilitating public sector services engagement
People-Centered Smart Cities
Designing, Managing, and Sustaining Functionally Collaborative Emergency Management Networks
Smart utopia VS smart reality
Government responsiveness and public acceptance of big-data technology in urban governance
Information and communication technology in the context of policy networks
The State of Network Research in Public Administration
Three Traditions of Network Research
How to Make Public Networks Really Work
Managing Networks in the Public Sector
Networks
The Limitations of Public Management Networks
Can the power of platforms be harnessed for governance
Promoting public cooperation in government
Conceptualizing and Measuring Collaborative Networks
Agile
Inside Collaborative Networks
Understanding Policy Networks
A theoretical framework for studying the co-creation of innovative solutions and public value
Institutional-Level Norms and Organizational Involvement In a Service-Implementation Network
Influences on the Size and Scope of Networks for Social Service Delivery
Policymaking in the Age of Internet
Big Questions in Public Network Management Research
Networks in Public Administration Scholarship
Self‐Organizing Policy Networks
Public engagement and government collaboration
Soul of a new machine
Treating Networks Seriously
New Public Management Is Dead--Long Live Digital-Era Governance
| Unique citing works | 2 |
|---|---|
| Citations per year | 2 |
| Citation span | 2026 - 2026 (1) |
| Citation velocity | current |
| Highly cited | No |
| Citation types | Neutral: 2 |