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Municipal Utilities and Covid-19

Challenges, Responses, and Collaboration

Bibliographic Data

ID11674125
AuthorsDonna Switzer (0000-0002-9827-4194, University of Missouri, corresponding author), Weijie Wang (0000-0001-6997-5752, University of Missouri), Lacey Hirschvogel (Missouri Public Utility Alliance, Columbia, USA)
Year2020
Volume50
Issue6-7
Pages577-583
Publication date2020-07-09
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueThe American Review of Public Administration (JOURNAL)
Journal identifiersISSN: 0275-0740 • E-ISSN: 1552-3357
PublisherSAGE Publishing (PUBLISHER • US)
DOI10.1177/0275074020941711
OpenAlexW3041145494
LanguageEN
Citations received8
References cited12

The COVID-19 pandemic has put pressure on essential public services. While much of the economy has been shut down, essential public services have continued. Using professional experience, publicly available information, and interviews with two municipal utility managers, we evaluate the challenges presented to municipal utility services by the COVID-19 pandemic and explore some of the responses by utilities to the pandemic. Specifically, we focus on the strategies utilities have used to keep employees safe from the virus and plans for workforce shortages. One important strategy we identify is reliance on mutual aid agreements, where utilities agree to send staff and equipment to other utilities in times of crisis. We also explore the role of a municipal utility association in coordinating response. The case of utility response to COVID-19 carries important potential implications for both public administration practice and research

2019-20 coronavirus outbreak · Business · Coronavirus disease 2019 (COVID-19 · Economic growth · Economic shortage · Economics · Government (linguistics · Pandemic · Political science · Public relations · Severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2 · Workforce · COVID-19 epidemiological studies · COVID-19 Pandemic Impacts · Medicine · Public Policy and Administration Research · Virology

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Unique citing works8
Citations per year1,6
Citation span2021 - 2025 (5)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 8
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