Social licence to operate” and the human services
A pathway to smarter commissioning
Bibliographic Data
| ID | 11962303 |
|---|---|
| Authors | Jim Butcher (0000-0002-5754-3562, Australian National University, corresponding author) |
| Year | 2018 |
| Volume | 78 |
| Issue | 1 |
| Pages | 113-122 |
| Publication date | 2018-07-17 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Australian Journal of Public Administration (JOURNAL) |
| Journal identifiers | ISSN: 0313-6647 • E-ISSN: 1467-8500 |
| Publisher | Wiley (PUBLISHER • GB) |
| DOI | 10.1111/1467-8500.12340 |
| OpenAlex | W2883805483 |
| Language | EN |
| Citations received | 3 |
| References cited | 28 |
Externalised service provision is now an embedded feature of Australia's service delivery architecture. However, the lessons drawn from two decades of contracted service delivery suggest that “competition” is an imperfect platform for the delivery of public services, especially where issues of trust in government come into play. Could the concept of a “social license to operate” (SLO), which has been in use in the natural resources sector for over two decades, help to facilitate the conferral of greater trust, credibility and legitimacy upon governments, and externalised service providers in social policy spaces
Business · Competition (biology · Credibility · Government (linguistics · Legitimacy · License · Political science · Politics · Project commissioning · Public relations · Publishing · Service (business · Service delivery framework · Service provider · Community Development and Social Impact · Healthcare innovation and challenges · Law · Mining and Resource Management · Marketing
Human services as complex organizations
Collaborative government
An analysis of factors leading to the establishment of a social licence to operate in the mining industry
The paths to social licence to operate
What Gives You a Social Licence? An Exploration of the Social Licence to Operate in the Australian Mining Industry
The New Public Governance? 1
The social licence to operate
Frequently asked questions about the social licence to operate
Social impact assessment, social development programmes and social licence to operate
Māori and mining
Social licence to operate through a gender lens
Managing for Value
Trust and Public Policy
Cross-sector partnership and human services in Australian states and territories
Structuring Neoliberal Governance
Government‐Voluntary Sector Compacts
The New Public Service
Third sector participation in the policy process
Human Services and the Voluntary Sector
| Unique citing works | 3 |
|---|---|
| Citations per year | 0,5 |
| Citation span | 2020 - 2024 (5) |
| Citation velocity | recent |
| Highly cited | No |
| Citation types | Neutral: 3 |