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The role of support seeker expectations in supportive communication

Bibliographic Data

ID12012018
AuthorsA Rain (0000-0002-1639-8557, University of Arizona, corresponding author), Chelsie Akers (University of Arizona), Corey A Pavlich (University of Arizona), Eric Tsetsi (0000-0002-9897-7367, University of Arizona), Anjali Ashtaputre (University of Arizona), Bethany R Lutovsky (0000-0003-0973-4003, University of Arizona)
Year2020
Volume87
Issue4
Pages445-463
Publication date2020-03-16
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueCommunication Monographs (JOURNAL)
Journal identifiersISSN: 0363-7751 • E-ISSN: 1479-5787
PublisherTaylor & Francis (PUBLISHER • GB)
DOI10.1080/03637751.2020.1737326
OpenAlexW3010852917
LanguageEN
Citations received14
References cited29

This project examined the influence of social support seekers’ expectations on their perceptions, behaviors, and the outcomes of supportive conversations. An experiment was conducted in which participants were grouped into dyads and randomly assigned to the role of support seeker or support provider. Seekers’ expectations about the (un)helpfulness of providers were manipulated prior to their conversation. Seekers’ expectations influenced their evaluations of the quality of providers’ feedback and, ultimately, the degree to which their emotional distress was reduced. Although seekers’ expectations did not impact the messages they produced, seekers’ discussion volume, use of approach behaviors, and use of avoidance behaviors tended to be associated with the level of person centeredness in providers' feedback

Conversation · Distress · Emotional support · Helpfulness · Perception · Quality (philosophy · Seekers · Social support · Applied Psychology · Attachment and Relationship Dynamics · Clinical Psychology · Communication · Interpreting and Communication in Healthcare · Language, Discourse, Communication Strategies · Psychology · Social Psychology

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Unique citing works14
Citations per year2,8
Citation span2021 - 2025 (5)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 14
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