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Online support groups, social identity, and the health and wellbeing of adults with Long Covid

An interview study

Bibliographic Data

ID12397389
AuthorsFreya Mills (0000-0003-3406-9076, School of Psychology University of Sussex Falmer United Kingdom, corresponding author), John Drury (0000-0002-7748-5128, School of Psychology University of Sussex Falmer United Kingdom), Charles Symons (0000-0003-4734-7610, Behavioural Science and Insights, UK Health Security Agency London United Kingdom), Dale Weston (0000-0001-5304-7572, Behavioural Science and Insights, UK Health Security Agency London United Kingdom), Richard Amlôt (0000-0003-3481-6588, Behavioural Science and Insights, UK Health Security Agency London United Kingdom), Holly Carter (0000-0002-2084-7263, Behavioural Science and Insights, UK Health Security Agency London United Kingdom)
Year2024
Volume34
Issue5
Publication date2024-08-26
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueJournal of Community & Applied Social Psychology (JOURNAL)
Journal identifiersISSN: 1052-9284 • E-ISSN: 1099-1298
PublisherWiley (PUBLISHER • GB)
DOI10.1002/casp.2849
OpenAlexW4401930704
LanguageEN
Citations received4
References cited39

As many individuals with Long Covid are left without formal support, they have turned to online support groups for help. In a pre‐registered study, interviews were carried out with 21 adults with Long Covid to explore experiences of using online support groups, to understand whether participants felt these experiences influenced their health and wellbeing, and to identify whether group members developed a shared social identity. The reported benefits varied by the nature and size of the online support group: participants reported that smaller groups enabled a sense of community; occupation groups provided work‐specific support; and larger groups helped with symptom management. Interviewees reported that support groups validated members' experiences, made them feel less alone, and enhanced self‐efficacy by providing and offering support and enabling participants to learn new skills. However, negative outcomes were also reported, such as increased fear and reduced wellbeing. Shared identities developed based on mutual Long Covid experiences, shared values towards illness management, and pre‐existing identities. Reported experiences also varied between online support group size (large vs small); type (e.g., advocacy‐focused, yoga‐based, local or international); and platform (video‐ vs text‐based) and throughout the illness. Whilst this study recognises the necessity of medical treatment for Long Covid, we also recommended that individuals with Long Covid explore different support groups to find the most suitable group for them in terms of preferred group features, values towards illness management and enablement of social identities

Coronavirus disease 2019 (COVID-19 · Identity (music · Psychiatry · Social group · Social identity theory · Social support · Support group · Clinical Psychology · COVID-19 and Mental Health · Intensive Care Unit Cognitive Disorders · Long-Term Effects of COVID-19 · Medicine · Psychology · Social Psychology

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    Open Access•Freya Mills, John Drury et al.•Journal of Community & Applied…•2026

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Unique citing works4
Citations per year4
Citation span2025 - 2026 (2)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 4
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