Distance is no longer a barrier to healthcare services

Current state and future trends of telehealth research

Bibliographic Data

ID12420630
AuthorsSaumyaranjan Sahoo (0000-0003-3609-2448, Jaipuria Institute of Management, corresponding author), Junali Sahoo (0000-0001-8436-0860, IIHMR University), Satish Kumar (0000-0001-7648-2630, Malaviya National Institute of Technology Jaipur), Weng Marc Lim (0000-0001-7196-1923, Swinburne University of Technology Sarawak Campus), Nisreen Ameen (0000-0002-1794-9103, Royal Holloway University of London)
Year2023
Volume33
Issue3
Pages890-944
Publication date2023-02-14
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueInternet Research (JOURNAL)
Journal identifiersISSN: 1066-2243 • E-ISSN: 2054-5657
PublisherEmerald Publishing Limited (PUBLISHER • GB)
DOI10.1108/intr-10-2021-0774
OpenAlexW4320733742
LanguageEN
Citations received4
References cited158

Purpose Taking a business lens of telehealth, this article aims to review and provide a state-of-the-art overview of telehealth research. Design/methodology/approach This research conducts a systematic literature review using the scientific procedures and rationales for systematic literature reviews (SPAR-4-SLR) protocol and a collection of bibliometric analytical techniques (i.e. performance analysis, keyword co-occurrence, keyword clustering and content analysis). Findings Using performance analysis, this article unpacks the publication trend and the top contributing journals, authors, institutions and regions of telehealth research. Using keyword co-occurrence and keyword clustering, this article reveals 10 major themes underpinning the intellectual structure of telehealth research: design and development of personal health record systems, health information technology (HIT) for public health management, perceived service quality among mobile health (m-health) users, paradoxes of virtual care versus in-person visits, Internet of things (IoT) in healthcare, guidelines for e-health practices and services, telemonitoring of life-threatening diseases, change management strategy for telehealth adoption, knowledge management of innovations in telehealth and technology management of telemedicine services. The article proposes directions for future research that can enrich our understanding of telehealth services. Originality/value This article offers a seminal state-of-the-art overview of the performance and intellectual structure of telehealth research from a business perspective

Business · Health care · Knowledge management · Originality · Political science · Qualitative research · Sociology · Telehealth · Telemedicine · Computer Science · Digital Mental Health Interventions · Medicine · Mobile Health and mHealth Applications · Telemedicine and Telehealth Implementation