The value of online surveys
Bibliographic Data
| ID | 12420935 |
|---|---|
| Authors | Joel R Evans (0000-0003-1348-0376, Hofstra University, corresponding author), Anil Mathur (0000-0001-6988-4017, Hofstra University) |
| Year | 2005 |
| Volume | 15 |
| Issue | 2 |
| Pages | 195-219 |
| Publication date | 2005-04-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Internet Research (JOURNAL) |
| Journal identifiers | ISSN: 1066-2243 • E-ISSN: 2054-5657 |
| Publisher | Emerald Publishing Limited (PUBLISHER • GB) |
| DOI | 10.1108/10662240510590360 |
| OpenAlex | W2019926099 |
| Language | EN |
| Citations received | 224 |
| References cited | 42 |
Purpose To provide a thorough analysis of the role of the internet in survey research and to discuss the implications of online surveys becoming such a major force in research. Design/methodology/approach The paper is divided into four major sections: an analysis of the strengths and potential weaknesses of online surveys; a comparison of online surveys with other survey formats; a discussion on the best uses for online surveys and how their potential weaknesses may be moderated; and an overview of the online survey services being offered by the world's largest research firms. Findings If conducted properly, online surveys have significant advantages over other formats. However, it is imperative that the potential weaknesses of online surveys be mitigated and that online surveys only be used when appropriate. Outsourcing of online survey functions is growing in popularity. Practical implications The paper provides a very useful source of information and impartial advice for any professional who is considering the use of online surveys. Originality/value The paper synthesizes the vast literature related to online surveys, presents original material related to survey methodology, and offers a number of recommendations
Business · Data science · Online research methods · Originality · Outsourcing · Popularity · Statistics · Strengths and weaknesses · Survey methodology · Survey research · The Internet · Value (mathematics · World Wide Web · Applied Psychology · Computer Science · Customer Service Quality and Loyalty · Psychology · Survey Methodology and Nonresponse · Technology Adoption and User Behaviour · Marketing
Real-time monitoring of formaldehyde exposure and acute health symptoms in healthcare workers in Morocco
Impactos do mercado jornalístico na vida de seus trabalhadores
Being Young, Male and Saudi
Social desirability bias in self-reported well-being measures
Relationships Among Positive Emotions, Coping, Resilience and Mental Health
Online, face-to-face and telephone surveys—Comparing different sampling methods in wine consumer research
Modeling Consumers’ Adoption Intentions of Remote Mobile Payments in the United Kingdom
Citizen Participation, Open Innovation, and Crowdsourcing
Eco-reproductive concerns in the age of climate change
Understanding Differences in Sexting Behaviors Across Gender, Relationship Status, and Sexual Identity, and the Role of Expectancies in Sexting
Understanding consumer adoption of mobile payment in India
Estrategias para mejorar la respuesta de las encuestas en línea
Enhancing employer branding through work engagement
Was Sutherland right? An analysis of cryptocurrency offenders
Not everyone wants a seat at the table
What If It’s All an Illusion? To What Extent Can We Rely on Self-Reported Data in Open, Online, and Distance Education Systems
Crise e mercado de trabalho
Transitar para um ensino remoto emergencial
Practitioners’ perceived risks to biodiversity from renewable energy expansion through 2050
Student perspectives on stigma in higher education
Solidarity and polarisation regarding Covid-19 and related risks – A thematic analysis of comments from an international survey
Responsible AI in Indonesian higher education
University students’ perspectives on stigma in Swiss higher education
Topics, Sources and Applicability of Coaching Knowledge in Police Training
Portuguese Primary and Secondary Education in Times of Covid-19 Pandemic
Comparing public expectations with local planning efforts to mitigate coastal hazards
Unveiling Workplace Dynamics Through Two Wave Study
Yetişkin Bir Örneklem Grubunda Psikolojik Sağlamlıkla İlişkili Faktörler
Comunicación interna
Importance and performance of SDGs perception among college students in Taiwan
La incidencia de la dimensión interna en la adopción de redes sociales en las entidades locales de pequeño tamaño
Egypt’s image as a tourist destination
Cross-country comparison analysis of individual and institutional factors of anomie and online offending
How university students are taught about sustainability, and how they want to be taught
‘Virtually Pen Green’
El acceso al mercado de trabajo en la sociedad digital
The “Us vs. Them” Mentality
Unraveling the Web of Marital Well-Being
Gamification and Gaming in Cryptocurrency Education
The relationship between TV series watching motivations and personality traits
Relationship-specific irrational beliefs and relationship satisfaction in intimate relationships
Institutional Anomie Theory and Cybercrime—Cybercrime and the American Dream, Now Available Online
Apps within apps
Covid-19 Compliance and Media Consumption
Understanding individual psychological and behavioral responses during Covid-19
Valuing Marine Reserves
Integrating disaster response into social work education
Value-Added Model (VAM) Scholars on Using VAMs for Teacher Evaluation After the Passage of the Every Student Succeeds Act
Participants’ evaluation of an online international food safety short course
The Effects of Age and Cultural Differences on the Relationship Between Aging Anxiety and Ageism
How can SMEs successfully navigate Vuca environment
Building trustworthiness
Strategies for surveying platform workers
Developing the halal-sufficiency scale
Beyond Scales and Essays
Bread and butter issues
Unpacking the mediating role of classroom interaction between student satisfaction and perceived online learning among Chinese EFL tertiary learners in the new normal of post-Covid-19
Comparing actual de facto wastewater reuse and its public acceptability
Public perception of heritage buildings in the city-centre of Invercargill, New Zealand
The readiness of local law enforcement to engage in US anti-trafficking efforts
People’s understanding of the Covid-19 pandemic
Online Privacy Concerns and Privacy Management
Making it real
A study of components predicting smart governance in Prishtina, Kosovo
Raziskava napovednikov pametnega upravljanja mest
Understanding the Planning Challenges of Brownfield Development in Coastal Urban Areas of England
The Limitations of Online Surveys
Web Versus Other Survey Modes
The effect of Covid-19
Integration of a phone-based household travel survey and a web-based student travel survey
The effect of work-related factors on the bicycle commute mode choice in the Netherlands
Perceived discrimination and mental health in the Japanese general population
Euro-Burn I
Discrimination and social stigma against people with mental illnesses in Argentina
Discovering Preference Structure Using Randomized Paired Comparisons in Surveys
Online implementation of an event history calendar with formr
Cyber-Routines, Political Attitudes, and Exposure to Violence-Advocating Online Extremism
Rushing to the end
Rethinking mobility in the Anthropocene
Psychometric evaluation of the Chinese version of the service user psychological empowerment scale in a sample of youth service users
Changing Times - A Time for Change
A study on the use of visualizations for Open Government Data
Absenteísmo-doença segundo autorrelato de servidores públicos municipais em Belo Horizonte
Fruta Feia cooperative
The Role of Knowledge, Emotion, and Intention in Influencing Students’ Behaviors During Covid-19 Pandemic
Exploring Determinants of Job Satisfaction Among Restaurant Employees from Review Data Using Mixed Method Research
Exploring Determinants of Job Satisfaction
Avaliação de percepções sobre gestão da clínica em cursos orientados por competência
Agendas de saúde voltadas para gays e lésbicas
Gay and lesbian health agendas
Online Survey Tools
Young future PR-professionals
Predictors of inconsistent responding in web surveys
Facebook and the cultivation of ethnic diversity perceptions and attitudes
The value of online surveys
Factors influencing online music purchase intention in Taiwan
Social Work Journals and the Disciplinary Production of Alternative Knowledge(s)
Detecting Respondent Burden in Online Surveys
Response Rates and Data Quality in Web and Mail Surveys Administered to PhD Holders
Conducting Online Surveys in China
Conducting Research Surveys via E-mail and the Web
Web-based Surveys
Personal factors affecting users’ Web session lengths
Internet research
Extending the capabilities of Internet‐based research
A Comparison of Web and Mail Survey Response Rates
Attributes of Questions and Interviewers as Correlates of Interviewing Performance
Telephone versus Face-to-Face Interviewing of National Probability Samples with Long Questionnaires
Trends in Attitudes Toward and Participation in Survey Research
Computer Assisted Telephone Interviewing
The Effect of Advance Letters on Cooperation in a List Sample Telephone Survey
A Comparison of the Viability of Mail Surveys in Japan and the United States
Advantages and Disadvantages of Internet Research Surveys
| Unique citing works | 224 |
|---|---|
| Citations per year | 10,18 |
| Citation span | 2004 - 2026 (23) |
| Citation velocity | current |
| Highly cited | Yes |
| Citation types | Neutral: 222 |