What Makes an Evaluation Useful? Reflections from Experience in Large Organizations
Bibliographic Data
| ID | 12470971 |
|---|---|
| Authors | Patrick G Grasso (Operations Evaluation Department, The World Bank, 1818 H St. NW, Room H3-303, Washington, DC 20433, USA, corresponding author) |
| Year | 2003 |
| Volume | 24 |
| Issue | 4 |
| Pages | 507-514 |
| Publication date | 2003-12-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | American Journal of Evaluation (JOURNAL) |
| Journal identifiers | ISSN: 1098-2140 • E-ISSN: 1557-0878 |
| Publisher | SAGE Publishing (PUBLISHER • US) |
| DOI | 10.1177/109821400302400408 |
| OpenAlex | W1996230603 |
| Language | EN |
| Citations received | 11 |
| References cited | 2 |
Evaluation units found in large organizations confront a number of impediments to the use of their findings and recommendations. These derive from both the formal roles they play and their own operating styles and processes. Drawing on experience at the U.S. General Accounting Office and the World Bank, this paper suggests that to improve the usefulness—and use—of their work, such units need to pay careful attention to the multiplicity of audiences they necessarily address, the divergent information needs of those audiences, and the timeliness of their work
Business · Economics · Evaluation methods · Knowledge management · Management science · Political science · Process management · Public relations · Work (physics · Accounting and Organizational Management · Computer Science · Engineering · Evaluation and Performance Assessment · Public Policy and Administration Research
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| Unique citing works | 11 |
|---|---|
| Citations per year | 0,5 |
| Citation span | 2004 - 2025 (22) |
| Citation velocity | recent |
| Highly cited | No |
| Citation types | Neutral: 11 |