Empathy and journey mapping the healthcare experience
A community-based participatory approach to exploring women’s access to primary health services within Melbourne’s Arabic-speaking refugee communities
Bibliographic Data
| ID | 12554808 |
|---|---|
| Authors | Rebeccah Bartlett (0000-0001-7047-1295, Monash University, corresponding author), Tracy Robinson (0000-0003-0209-7216, Monash University), Jennifer Anand (University of North Carolina at Chapel Hill), Fekir Negussie (0000-0002-0125-207X, University of North Carolina at Chapel Hill), Jessica Smith (0000-0003-3740-5549, University of North Carolina at Chapel Hill), Jessica Simons Smith (University of North Carolina at Chapel Hill), Jacqueline Boyle (0000-0002-3616-1637, Monash University) |
| Year | 2020 |
| Volume | 27 |
| Issue | 3 |
| Pages | 584-600 |
| Publication date | 2020-03-02 |
| Peer Reviewed | Yes |
| Open Access | No |
| Type | ARTICLE |
| Venue | Ethnicity and Health (JOURNAL) |
| Journal identifiers | ISSN: 1355-7858 • E-ISSN: 1465-3419 |
| Publisher | Taylor & Francis (PUBLISHER • GB) |
| DOI | 10.1080/13557858.2020.1734780 |
| PMID | 32116007 |
| OpenAlex | W3008152960 |
| Language | EN |
| Citations received | 5 |
| References cited | 26 |
Objectives: This community-based participatory research focused on physical and social barriers to healthcare for refugee women in Melbourne, Australia. Design: Women from non-English speaking backgrounds explored the meaning and impact of their health journeys through group surveys, Photovoice and GIS go-alongs. This empathy-building research also explored acceptability, desirability and feasibility of mHealth solutions to improve access to primary healthcare services. Results: Refugee women reported low utilisation of preventive healthcare services including limited awareness of cervical or breast screening. Conclusions: Phone ownership and health information searches online indicate mHealth solutions are feasible and acceptable to improve healthcare access, literacy and autonomy within this population
Economic growth · Empathy · Environmental health · Health care · Health literacy · mHealth · Participatory action research · Phone · Photovoice · Political science · Population · Public relations · Refugee · Sociology · Focus Groups and Qualitative Methods · Medicine · Migration, Health and Trauma · Mobile Health and mHealth Applications · Nursing · Psychology · Social Psychology
Access to health services among culturally and linguistically diverse populations in the Australian universal health care system
The convergence of higher education and digital technologies for the sexual and reproductive health of women refugees
Qualitative Systematic Literature Review
What do women want? Migrant and refugee women’s preferences for the delivery of sexual and reproductive healthcare and information
Amplifying Resilient Communities
Refugees’ experiences of healthcare in the host country
Engaging patients to improve quality of care
Challenges and facilitators for health professionals providing primary healthcare for refugees and asylum seekers in high-income countries
Low Health Literacy and Health Outcomes
Photovoice
Effectiveness of mHealth interventions for maternal, newborn and child health in low– and middle–income countries
Assessing the impact of mHealth interventions in low- and middle-income countries – what has been shown to work
Healthcare access for refugee women with limited literacy
Exploring community capacity
Come take a walk with me
| Unique citing works | 5 |
|---|---|
| Citations per year | 1 |
| Citation span | 2021 - 2024 (4) |
| Citation velocity | recent |
| Highly cited | No |
| Citation types | Neutral: 5 |