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Evaluating government performance during consular emergencies

Toward an analytical framework

Bibliographic Data

ID12651297
AuthorsKaren Tindall (Australian National University, corresponding author), Paul ‘t Hart (0000-0003-1454-0932, Utrecht University)
Year2011
Volume30
Issue2
Pages137-149
Publication date2011-05-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenuePolicy and Society (JOURNAL)
Journal identifiersISSN: 1449-4035 • E-ISSN: 1839-3373
PublisherElsevier BV (PUBLISHER)
DOI10.1016/j.polsoc.2011.03.001
OpenAlexW2045682946
LanguageEN
Citations received5
References cited11

When consular emergencies happen – in which a considerable number of nationals are affected by a disaster while abroad – it is not clear what affected citizens and their relatives can and cannot expect from their government. Meanwhile, governments have to contend with issues of distance and the inability to exercise their authority on-the-ground. In such complex, multi-actor and often multi-national settings, one cannot measure governmental emergency management by the same yardsticks used to assess domestic emergency management performance. This article develops an evaluation framework that is tailored to large-scale consular emergencies. We operationalise six key response functions into indicators, which provide a more nuanced perspective on governments’ performance in an emergency. The relevance of the framework is illustrated with reference to case study vignettes from British, Swedish and Australian responses to three major consular emergencies: the 2002 Bali bombings, 2004 Indian Ocean tsunami, and 2006 evacuations from war-stricken Lebanon

Emergency management · Emergency response · Geography · Government (linguistics · Perspective (graphical · Political science · Public relations · Relevance (law · Scale (ratio · Computer Science · Disaster Management and Resilience · Disaster Response and Management · Law · Public Administration · Public Policy and Administration Research

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Unique citing works5
Citations per year0,63
Citation span2018 - 2026 (9)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 5
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