Dispositional Predictors of Organizational Citizenship Behavior

Motives, Motive Fulfillment, and Role Identity

Bibliographic Data

ID13918622
AuthorsMarcia A Finkelstein (University of South Florida, corresponding author)
Year2006
Volume34
Issue6
Pages603-616
Publication date2006-01-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueSocial Behavior and Personality An International Journal (JOURNAL)
Journal identifiersISSN: 0301-2212 • E-ISSN: 1179-6391
PublisherScientific Journal Publishers Limited (PUBLISHER)
DOI10.2224/sbp.2006.34.6.603
OpenAlexW2088057147
LanguageEN
Citations received18
References cited32

Constructs from a conceptual model of the volunteer process were applied to discretionary helping in the workplace (Organizational Citizenship Behavior or OCB). A total of 193 employees at 4 private companies completed anonymous surveys measuring amount of OCB, motives for engaging in citizenship behavior, and the extent to which those motives were fulfilled by the behavior. Also assessed was the degree to which respondents developed an organizational citizen role identity. Amount of OCB and the strength of a citizen identity correlated with two motives for helping, concern for coworkers and concern for the organization, as well as with the fulfillment of those motives. Impression management motives were related to citizenship behaviors directed toward coworkers but not to citizenship activities targeting the organization per se. Impression management goals also were unrelated to formation of a citizen role identity. The findings suggest that similar dispositional factors are involved in sustaining volunteerism and OCB

Citizenship · Identity (music · Impression management · Organizational citizenship behavior · Organizational commitment · Political science · Job Satisfaction and Organizational Behavior · Labor Movements and Unions · Nonprofit Sector and Volunteering · Psychology · Social Psychology