Integrating Key Nursing Measures into a Comprehensive Healthcare Performance Management System
A Tuscan Experience
Bibliographic Data
| ID | 15463544 |
|---|---|
| Authors | Chiara Barchielli (0000-0003-3084-1970, Scuola Superiore Sant'Anna, corresponding author), Anne Marie Rafferty (0000-0003-1010-6581, King's College London), Milena Vainieri (0000-0002-0914-4487, Scuola Superiore Sant'Anna) |
| Year | 2022 |
| Volume | 19 |
| Issue | 3 |
| Pages | 1373-1373 |
| Publication date | 2022-01-26 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | International Journal of Environmental Research and Public Health (JOURNAL) |
| Journal identifiers | ISSN: 1661-7827 • E-ISSN: 1660-4601 |
| Publisher | Multidisciplinary Digital Publishing Institute (PUBLISHER • CH) |
| DOI | 10.3390/ijerph19031373 |
| PMID | 35162391 |
| OpenAlex | W4210800450 |
| Language | EN |
| References cited | 38 |
This paper addresses the evaluation of nursing quality and safety beyond nursing tasks in specific healthcare settings and sets it in a context that conveys the sense of complexity and multifaceted nature of the contribution that nursing makes to the whole system. The paper describes research conducted in Tuscany during 2019 involving regional managers and heads of nursing departments. This research has led to the development of an integrated evaluation framework through focus groups and consensus process with the latter, which includes Performance Organizational climate data, Patient-Reported Experience Measures (PREMs), and Patient-Reported Outcome Measures (PROMs). This integrated framework aims at both making sense of extant measures as key performance indicators shared among different professionals while recognizing the important role of nursing care by adding specific measures and can be seen as a tool that boosts the sense of "teamness" in healthcare
Business · Context (archaeology · Extant taxon · Health care · Key (lock · Knowledge management · Nursing care · Political science · Process (computing · Process management · Computer Science · Geriatric Care and Nursing Homes · Healthcare Quality and Management · Medicine · Nursing · Patient Satisfaction in Healthcare · Psychology
The challenge of complexity in health care
Analysing and Assessing Accountability
Consolidated criteria for reporting qualitative research (Coreq)
The Evolution of Professional Nursing Culture in Italy
Why Measure Performance? Different Purposes Require Different Measures
A Public Management for All Seasons
Wicked Problems
| Citation velocity | historical |
|---|---|
| Highly cited | No |