The Impact of CSR Perceptions on Employees’ Turnover Intention during the Covid-19 Crisis in China
Bibliographic Data
| ID | 15465876 |
|---|---|
| Authors | Yang Cheng (0000-0002-8055-3101, North Carolina State University, corresponding author), Yuan Wang (0000-0003-1439-5288, City University of Hong Kong, corresponding author), Feihong Pan (0000-0002-1880-8660, City University of Hong Kong) |
| Year | 2022 |
| Volume | 19 |
| Issue | 14 |
| Pages | 8297-8297 |
| Publication date | 2022-07-07 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | International Journal of Environmental Research and Public Health (JOURNAL) |
| Journal identifiers | ISSN: 1661-7827 • E-ISSN: 1660-4601 |
| Publisher | Multidisciplinary Digital Publishing Institute (PUBLISHER • CH) |
| DOI | 10.3390/ijerph19148297 |
| PMID | 35886148 |
| OpenAlex | W4284899604 |
| Language | EN |
| Citations received | 6 |
| References cited | 21 |
The COVID-19 pandemic has created tremendous challenges for organizations' corporate social responsibility (CSR), communication, and relationship management with internal stakeholders such as employees. This study conducted an online survey of 466 employees working for large Chinese corporations during the pandemic. A structural equation model based on insights from expectancy violation theory was used to examine how negative violation valence increases employees' turnover intention as mediated by uncertainty, CSR cynicism, and distrust. The survey results showed that employees' negative violation valence positively influenced their uncertainty about their organizations' CSR activities, which fostered their cynicism about CSR and distrust of their organization. Employees' CSR cynicism increased their distrust toward their organizations, which increased their turnover intention. The theoretical and practical implications of the study are discussed as well
Business · China · Corporate social responsibility · Cynicism · Distrust · Economics · Expectancy theory · Management · Perception · Political science · Politics · Public relations · Turnover · Valence (chemistry · COVID-19 Pandemic Impacts · Job Satisfaction and Organizational Behavior · Organizational and Employee Performance · Psychology · Social Psychology
Symbolic CSR and public responses among young Chinese social media users
Managing healthcare employees' burnout through micro aspects of corporate social responsibility
Flying responsibly
Exploring the nexus between environmental corporate social responsibility (ECSR) and green dynamic capabilities
The Role of Social Responsibility and Ethics in Employees’ Wellbeing
A Parallel Mediation Analysis on the Effects of Pandemic Accentuated Occupational Stress on Hospitality Industry Staff Turnover Intentions in Covid-19 Context
How Perceived Corporate Social Responsibility Affects Employee Cynicism
The Case for and Against Business Assumption of Social Responsibilities.
Cutoff criteria for fit indexes in covariance structure analysis
Evaluating Structural Equation Models with Unobservable Variables and Measurement Error
An Integrative Model of Organizational Trust
Surprise, Hurt, and Anger as Emotional Responses to Expectancy Violations Following Feedback Messages
The Presumed Influence of Covid-19 Misinformation on Social Media
Looking in and looking out
Consumers’ Perception of Corporate Social Responsibility in the United States and China
When Relationships Meet Situations
Nonverbal expectancy violations
Employee Cynicism
Measuring Corporate Social Responsibility
Is It a Jungle Out There? Trust, Distrust and the Construction of Social Reality
Characteristics and Consequences of Expectation Violations in Close Relationships
Interpersonal Expectations, Expectancy Violations, and Emotional Communication
The impact of violations on uncertainty and the consequences for attractiveness
Attachment Styles and Reactions to Nonverbal Involvement Change in Romantic Dyads Patterns of Reciprocity and Compensation
Toward a Theory of Personal Space Expectations and Their Violations
| Unique citing works | 6 |
|---|---|
| Citations per year | 1,5 |
| Citation span | 2022 - 2026 (5) |
| Citation velocity | current |
| Highly cited | No |
| Citation types | Neutral: 6 |