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Breaking Down the Screen

Italian Psychologists’ and Psychotherapists’ Experiences of the Therapeutic Relationship in Online Interventions during the Covid-19 Pandemic

Bibliographic Data

ID15466882
AuthorsSilvia C M Tomaino (0000-0001-8760-6459, University of Padua, corresponding author), Gian Mauro Manzoni (0000-0003-3384-0359, Università degli Studi eCampus), Giada Brotto (University of Padua), Sabrina Cipolletta (0000-0001-9886-5683, University of Padua)
Year2023
Volume20
Issue2
Pages1037-1037
Publication date2023-01-06
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueInternational Journal of Environmental Research and Public Health (JOURNAL)
Journal identifiersISSN: 1661-7827 • E-ISSN: 1660-4601
PublisherMultidisciplinary Digital Publishing Institute (PUBLISHER • CH)
DOI10.3390/ijerph20021037
PMID36673792
OpenAlexW4313641178
LanguageEN
Citations received1
References cited41

(1) Background: The COVID-19 pandemic posed new challenges to clinical practice and delineated future directions for online interventions in psychological care. The present study aimed to explore Italian psychologists' and psychotherapists' experiences of online interventions during the pandemic, focusing on the strategies they used to develop and maintain therapeutic relationships with their patients. (2) Methods: Between February and July 2021, 368 Italian psychologists and/or psychotherapists completed an online survey. A mixed-methods analysis was conducted, using Jamovi to analyze quantitative data and ATLAS.ti 9 to analyze qualitative data. (3) Results: Of the participants, 62% had never delivered online interventions before the pandemic; though 95.4% were delivering online interventions at the time of the survey, many reported facing technical disruptions (77.1%) and having little confidence in the online setting (45.3%). Feeling present in online sessions-facilitated by emotional attunement, active listening, and conversational spontaneity-was reported as "very important" by 93.6%. (4) Conclusions: Overall, the COVID-19 pandemic allowed a great leap forward in the use of online interventions by Italian psychologists and psychotherapists. This period of upheaval generated not only a positive change in their attitudes toward and intention to use online interventions but also revealed associated technical and relational issues that must be properly addressed

Active listening · Alternative medicine · Attunement · Computer-assisted web interviewing · Coronavirus disease 2019 (COVID-19 · Feeling · Health care · Pandemic · Psychiatry · Psychological intervention · Psychotherapist · Telehealth · Telemedicine · Applied Psychology · Clinical Psychology · COVID-19 and Mental Health · Digital Mental Health Interventions · Medicine · Psychology · Social Psychology · Telemedicine and Telehealth Implementation

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Unique citing works1
Citations per year1
Citation span2025 - 2025 (1)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 1
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