Impact of Communication Measures Implemented During a School Tuberculosis Outbreak on Risk Perception among Parents and School Staff, Italy, 2019
Bibliographic Data
| ID | 15501577 |
|---|---|
| Authors | Davide Gentili (0000-0002-7852-191X, University of Sassari, corresponding author), Andrea Bardin (0000-0001-7228-8195, University of Padua), Elisa Ros (Azienda ULSS 9 TREVISO), Cinzia Piovesan (Azienda ULSS 9 TREVISO), Mauro Ramigni (0000-0001-5323-8213, Azienda ULSS 9 TREVISO), Maria Dalmanzio (Azienda ULSS 9 TREVISO), Marco Dettori (0000-0002-4901-2067, University of Sassari), Antonietta Filia (0000-0002-9909-6422, Istituto Superiore di Sanità), Sandro Cinquetti (Azienda ULSS 9 TREVISO) |
| Year | 2020 |
| Volume | 17 |
| Issue | 3 |
| Pages | 911-911 |
| Publication date | 2020-02-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | International Journal of Environmental Research and Public Health (JOURNAL) |
| Journal identifiers | ISSN: 1661-7827 • E-ISSN: 1660-4601 |
| Publisher | Multidisciplinary Digital Publishing Institute (PUBLISHER • CH) |
| DOI | 10.3390/ijerph17030911 |
| PMID | 32024183 |
| OpenAlex | W3003910111 |
| Language | EN |
| Citations received | 20 |
| References cited | 20 |
Risk perception has a significant impact on decisions people make when facing a threat: a mismatch between actual hazard and perceived risk can lead to inappropriate behaviours and suboptimal compliance to recommended public health measures. The present study was conducted in the aftermath of a tuberculosis (TB) outbreak that occurred in 2019 in a primary school in Italy. The aim was to evaluate the impact of communication measures implemented by local health authorities (including face-to-face meetings between LHAs and the local population, weekly press announcements, implementation of a telephone hotline and of an information desk, and social media communication), on risk perception among parents of schoolchildren and school staff, and to identify factors related to a change in risk perception before and after the said activities. An anonymous questionnaire was administered to parents of schoolchildren ( n = 846) and to school staff ( n = 70). Participants were asked about the level of risk they had perceived at two distinct times: when they first became aware of the outbreak and following implementation of communication activities. A significant reduction of perceived risk was found in both groups ( p < 0.001) following the communication activities. The largest reduction was found among participants who reported having appreciated the meetings with the LHA healthcare staff. Our findings suggest that keeping an open approach, explaining the actual threat to the population and adapting communication to different listening skills, are essential for health authorities to successfully manage a public health emergency
Active listening · Environmental health · Family medicine · Hotline · Perception · Population · Public health · Risk perception · Medicine · Misinformation and Its Impacts · Nursing · Psychology · Public Relations and Crisis Communication · Risk Perception and Management
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| Unique citing works | 20 |
|---|---|
| Citations per year | 3,33 |
| Citation span | 2020 - 2024 (5) |
| Citation velocity | recent |
| Highly cited | No |
| Citation types | Neutral: 20 |