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Community health workers and Covid-19

Cross-country evidence on their roles, experiences, challenges and adaptive strategies

Bibliographic Data

ID19594833
AuthorsSolomon Salve (0000-0001-5510-9706, corresponding author), Judith Raven (0000-0002-4112-6959, Liverpool School of Tropical Medicine, corresponding author), Priya Das (0000-0002-3449-7516, corresponding author), Shuchi Srinivasan (0000-0003-3161-6636, corresponding author), Adiba Khaled, Khaled Adiba (0000-0001-8381-9959, corresponding author), Mahwish Hayee (Sustainable Development Policy Institute, corresponding author), Gloria Olisenekwu (0000-0003-0463-736X, Oxford Policy Management, corresponding author), Kate Gooding (0000-0003-4926-0287, Oxford Policy Management, corresponding author)
EditorsAmrita Daftary (0000-0003-2275-3540)
Year2023
Volume3
Issue1
Pagese0001447
Publication date2023-01-04
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenuePLOS Global Public Health (JOURNAL)
Journal identifiersISSN: 2767-3375 • E-ISSN: 2767-3375
PublisherPublic Library of Science (PLoS) (PUBLISHER)
DOI10.1371/journal.pgph.0001447
PMID36962877
OpenAlexW4313485185
LanguageEN
Citations received25
References cited38

Community health workers (CHWs) are a key part of the health workforce, with particular importance for reaching the most marginalised. CHWs’ contributions during pandemics have received growing attention, including for COVID-19. This paper contributes to learning about CHWs’ experiences during COVID-19, based on evidence from India, Bangladesh, Pakistan, Sierra Leone, Kenya and Ethiopia. The paper synthesises evidence from a set of research projects undertaken over 2020–2021. A thematic framework based on the research focus and related literature was used to code material from the reports. Following further analysis, interpretations were verified with the original research teams. CHWs made important contributions to the COVID-19 response, including in surveillance, community education, and support for people with COVID-19. There was some support for CHWs’ work, including training, personal protective equipment and financial incentives. However, support varied between countries, cadres and individual CHWs, and there were significant gaps, leaving CHWs vulnerable to infection and stress. CHWs also faced a range of other challenges, including health system issues such as disrupted medical supply chains, insufficient staff and high workloads, a particular difficulty for female CHWs who were balancing domestic responsibilities. Their work was also affected by COVID-19 public health measures, such as restrictions on gatherings and travel; and by supply-side constraints related to community access and attitudes, including distrust and stigmatization of CHWs as infectious or informers. CHWs demonstrated commitment in adapting their work, for example ensuring patients had adequate drugs in advance of lockdowns, and using their own money and time to address increased transport costs and higher workloads. Effectiveness of these adaptations varied, and some involved coping in a context of inadequate support. CHW are critical for effective response to disease outbreaks, including pandemics like COVID-19. To support CHWs’ contribution and protect their wellbeing, CHWs need adequate resources, managerial support, and motivation

2019-20 coronavirus outbreak · Adaptive strategies · Business · Disease · Economic growth · Economics · Geography · Political science · COVID-19 and Mental Health · Medicine · Mental Health Treatment and Access · Vaccine Coverage and Hesitancy · Virology

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Unique citing works25
Citations per year8,33
Citation span2023 - 2026 (4)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 25
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