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Following Celebrities’ Tweets About Brands

The Impact of Twitter-Based Electronic Word-of-Mouth on Consumers’ Source Credibility Perception, Buying Intention, and Social Identification With Celebrities

Bibliographic Data

ID19600671
AuthorsSeung‐a Annie Jin (0000-0003-1454-8280, Emerson College, corresponding author), Seung-A Annie Jin, Joe Phua (0000-0001-5883-089X, University of Georgia)
Year2014
Volume43
Issue2
Pages181-195
Publication date2014-04-03
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueJournal of Advertising (JOURNAL)
Journal identifiersISSN: 0091-3367 • E-ISSN: 1557-7805
PublisherTaylor & Francis (PUBLISHER • GB)
DOI10.1080/00913367.2013.827606
OpenAlexW2058307797
LanguageEN
Citations received123
References cited63

Two experiments examined the impact of Twitter followers, electronic word-of-mouth (eWoM) valence, and celebrity type (prosocial versus antisocial) on consumer behavior in Twitter-based marketing communication, applying social capital theory, social identity theory, source credibility, and extant literature on eWoM. Experiment 1 demonstrated the main effect of number of followers on source credibility, and the interaction effect between eWoM valence and number of followers on product involvement, buying intention, and intention to pass along eWoM. Experiment 2 revealed the interaction effect of celebrity type and number of followers on social identification with the celebrity as well as the mediating effect of social identification

Advertising · Business · Credibility · Extant taxon · Identification (biology) · Perception · Political science · Product (mathematics) · Prosocial behavior · Social group · Social identity theory · Social media · Source credibility · Valence (chemistry) · Word of mouth · World Wide Web · Computer Science · Digital Communication and Language · Digital Marketing and Social Media · Psychology · Social Media and Politics · Social Psychology

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Unique citing works123
Citations per year12,3
Citation span2016 - 2026 (11)
Citation velocitycurrent
Highly citedYes
Citation typesNeutral: 122
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