The Effect of Tourism Services on Travelers' Quality of Life
Bibliographic Data
| ID | 19600752 |
|---|---|
| Authors | Janet D Neal (Winston-Salem State University in Winston-Salem, NC), Muzaffer Uysal (0000-0003-1970-932X, University of South Carolina), M Joseph Sirgy (0000-0002-6379-0199, Virginia Tech) |
| Year | 2007 |
| Volume | 46 |
| Issue | 2 |
| Pages | 154-163 |
| Publication date | 2007-10-29 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Travel Research Bulletin (JOURNAL) |
| Journal identifiers | ISSN: 0147-2399 • E-ISSN: 1552-6763 |
| Publisher | SAGE Publishing (PUBLISHER • US) |
| DOI | 10.1177/0047287507303977 |
| OpenAlex | W2134891215 |
| Language | EN |
| Citations received | 99 |
| References cited | 24 |
The objective of this study was to develop a model explaining the effect of tourism services on the quality of life (QOL) of travelers. The model posits that overall life satisfaction is determined by satisfaction within the major life domains, including leisure life. Satisfaction experienced with life events within the leisure domain “spills over” upward vertically to the most superordinate domain (life in general), thus influencing life satisfaction. Satisfaction with aspects of services plays a significant role in determining overall satisfaction with travel/tourism services, which in turn plays an important role in satisfaction in the leisure domain. Furthermore, the model posits that these relationships are moderated by length of stay. A survey of travelers confirmed this model
Business · Geography · Leisure satisfaction · Life satisfaction · Superordinate goals · Tourism · Customer Service Quality and Loyalty · Diverse Aspects of Tourism Research · Psychology · Recreation, Leisure, Wilderness Management · Social Psychology · Marketing
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| Unique citing works | 99 |
|---|---|
| Citations per year | 5,82 |
| Citation span | 2009 - 2026 (18) |
| Citation velocity | current |
| Highly cited | No |
| Citation types | Neutral: 95 |