Communication related health crisis on social media
A case of Covid-19 outbreak
Bibliographic Data
| ID | 19611554 |
|---|---|
| Authors | Meng Yu (0000-0002-3769-0979, Sichuan University), Zhiyong Li (0000-0003-3237-4317, Sichuan University), Zhicheng Yu (0000-0002-4770-6540, Sichuan University, corresponding author), Jiaxin He (0009-0004-0374-6032, Sichuan University), Jingyan Zhou (Sichuan University) |
| Year | 2020 |
| Volume | 24 |
| Issue | 19 |
| Pages | 2699-2705 |
| Publication date | 2020-04-14 |
| Peer Reviewed | Yes |
| Open Access | No |
| Type | ARTICLE |
| Venue | Current Issues in Tourism (JOURNAL) |
| Journal identifiers | ISSN: 1368-3500 • E-ISSN: 1747-7603 |
| Publisher | Taylor & Francis (PUBLISHER • GB) |
| DOI | 10.1080/13683500.2020.1752632 |
| OpenAlex | W3017338857 |
| Language | EN |
| Citations received | 83 |
| References cited | 16 |
Social media is an important element in disaster and health crisis related communication. This research reviews 10, 132 online comments related to COVID-19 through automated and manual content analysis. The key themes are identified and discussed including dynamically changed tourists’ risk perception, the effects of tourism enterprises’ service quality in crisis, the quarantine issues in public health, the authenticity of media coverage, and racial discrimination. This research contributes to suggestions and insights for future research in the field of epidemic-induced tourism crisis
Advertising · Business · Crisis communication · Crisis management · Environmental health · Outbreak · Perception · Political science · Public relations · Quarantine · Risk communication · Social media · Tourism · Digital Marketing and Social Media · Diverse Aspects of Tourism Research · Medicine · Psychology · Sharing Economy and Platforms
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| Unique citing works | 83 |
|---|---|
| Citations per year | 13,83 |
| Citation span | 2020 - 2026 (7) |
| Citation velocity | current |
| Highly cited | No |
| Citation types | Neutral: 70 |