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Anxiety buffers and the threat of extreme automation

A terror management theory perspective

Bibliographic Data

ID21596166
AuthorsFrank Goethals (0000-0003-0045-5665, Institut d'Economie Scientifique Et de Gestion), Jennifer L Ziegelmayer (0000-0002-9674-6557, Institut d'Economie Scientifique Et de Gestion)
Year2022
Volume35
Issue1
Pages96-118
Publication date2022-01-17
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueInformation Technology and People (JOURNAL)
Journal identifiersISSN: 0959-3845 • E-ISSN: 1758-5813
PublisherEmerald (PUBLISHER)
DOI10.1108/itp-06-2019-0304
OpenAlexW3118280981
LanguageEN
Citations received4
References cited49

Purpose The advent of extreme automation from new technologies such as artificial intelligence portends a massive increase in unemployment. The psychological impact of this threat on the workforce is critically important. This paper aims to examine the functioning of individuals' anxiety buffers in response to this threat. Design/methodology/approach A two-stage mixed-methods design is used. In stage 1, qualitative data are gathered through semi-structured interviews. In stage 2, quantitative data are collected through two experiments to assess the psychological impact of exposure to the threat. Findings Exposure to the threat of extreme automation reduces self-esteem, faith in the worldview and attachment security. When self-esteem and attachment security are under attack, they are ineffective as anxiety buffers, and anxiety levels increase. Additionally, there is a distal effect such that during a period of distraction, the threatened anxiety buffers are reinforced and return to their normal levels. Research limitations/implications This study is limited to a homogenous culture in which work is highly salient. Future research should include other cultures, other methods of exposure and further examine the distal effects. Originality/value The study examines the previously underexplored issue of individuals' psychological response to the impending changes in the workforce because of technological advancements

Anxiety · Economic growth · Economics · Originality · Qualitative research · Social science · Sociology · Thematic analysis · Workforce · Applied Psychology · COVID-19 and Mental Health · Death Anxiety and Social Exclusion · Grief, Bereavement, and Mental Health · Psychology · Social Psychology

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Unique citing works4
Citations per year2
Citation span2024 - 2026 (3)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 4
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