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The Intersection of Technology, Accessible Tourism and Tourists With Intellectual Disabilities

Proposing a Novel Conceptual Framework

Bibliographic Data

ID21652887
AuthorsFaizan Ali (0000-0003-2168-861X, University of South Florida, corresponding author), Lisa Cain (0000-0002-4053-1549, Florida International University), Tiffany S Legendre (0000-0002-7948-3281, University of Houston), Laurie Wu (0000-0001-9257-3911, Temple University)
Year2023
Volume47
Issue4
PagesNP76-NP90
Publication date2023-05-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueJournal of Hospitality & Tourism Research (JOURNAL)
Journal identifiersISSN: 1096-3480 • E-ISSN: 1557-7554
PublisherSAGE Publications (PUBLISHER • US)
DOI10.1177/10963480221142499
OpenAlexW4312203544
LanguageEN
Citations received19
References cited53

This research aimed to understand the experiences of tourists with intellectual disabilities using travel technologies , and to identify determinants and deterrents. A qualitative approach was adopted to execute the research across two studies. In Study 1, topic modeling analysis of online travel forum discussions was conducted to unearth consumer concerns around accessibility. Study 1 revealed that the voices of people with disabilities were omitted in the forum data. Building upon Study 1, in Study 2 we conducted four focus group interviews with tourists with intellectual disabilities to understand their opinions, attitudes, and perceptions towards the use of technology before and during travel. The findings yielded a redefined model conceptualizing the technology usage of tourists with disabilities, particularly for tourists with intellectual disabilities. Implications for co-creating experiences with technology with tourists with disabilities were discussed in relevance with theory and practice

Advertising · Business · Conceptual framework · Conceptual model · Focus group · Intellectual disability · Knowledge management · Perception · Political science · Public relations · Qualitative research · Sociology · Tourism · Computer Science · Diverse Aspects of Tourism Research · Psychology · Recreation, Leisure, Wilderness Management · Urban Transport and Accessibility · Marketing

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Unique citing works19
Citations per year9,5
Citation span2024 - 2026 (3)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 16
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