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Relationships Between Communication, Time Pressure, Workload, Task Complexity, Logistical Issues and Group Composition in Transdisciplinary Teams

A Prospective Observational Study Across 822 Cancer Cases

Bibliographic Data

ID22093141
AuthorsTayana Soukup (0000-0003-0203-7264, King's College London, corresponding author), Benjamin W Lamb (0000-0003-2220-893X, Cambridge University Hospitals NHS Foundation Trust), Nisha Shah (0000-0002-1872-4598, University of Oxford), Nisha J Shah, Abigail Morbi (0000-0002-8692-2254, Imperial College London), Anish Bali (0000-0003-1842-9043, Royal Derby Hospital), Viren Asher (Royal Derby Hospital), Tasha Gandamihardja (Broomfield Hospital), Pasquale Giordano (0000-0002-3603-4574, Whipps Cross University Hospital), Ara Darzi (0000-0001-7815-7989, Imperial College London), James Green (0000-0002-7309-0751, Royal Derby Hospital), James S A Green, Nick Sevdalis (0000-0001-7560-8924, King's College London)
Year2020
Volume5
Publication date2020-11-19
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueFrontiers in Communication (JOURNAL)
Journal identifiersISSN: 2297-900X • E-ISSN: 2297-900X
PublisherFrontiers Media SA (PUBLISHER • CH)
DOI10.3389/fcomm.2020.583294
OpenAlexW3099914569
LanguageEN
Citations received4
References cited29

Introduction. Functional perspective of team decision-making highlights the importance of understanding the relationship between team interaction/communication during a given task, the internal factors that emanate from within a group (e.g. team composition), and the external circumstances (e.g. workload and time pressures). As an underexplored area, we explored these relationships in the context of multidisciplinary team (MDT) meetings (aka tumor boards). Materials and methods. Three cancer MDTs with 44 team members were recruited from 3 teaching hospitals in the United Kingdom. Thirty of their weekly meetings encompassing 822 case reviews were filmed. Validated instruments were used to assess each case: Bales’ Interaction Process Analysis that captures frequency of task-oriented and socio-emotional interactions/communication; and Measure of case-Discussion Complexity that captures clinical and logistic complexities. We also measured team size, disciplinary diversity, gender, time-workload pressure, and time-on-task. Partial correlation analysis controlling for team/tumor type and case complexity was used for analysis. Results. Clinical complexity positively correlated with task-oriented communication, e.g. gives opinion (r=0.51, p 0.05), however, case reviews with more males present were associated with more tension (r=0.09, p<0.01) and less disagreements (r=-0.11, p<0.01), while when more females present there were more disagreements (r=0.10, p<0.01) and less tension (r=-0.11, p<0.01). Discussion. To the best of our knowledge, this is the first study to assess the relationship between MDT interaction/communication and the external/internal factors. Smaller size, gender balanced teams with core disciplines present, and streamlining workload to reduce time-workload pressure, time-on-task effects, and logistical issues appear more conducive to building and maintain optimal MDTs. Our methodology could be applied to other MDT-driven areas of healthcare

Management · Workload · Applied Psychology · Computer Science · Health Systems, Economic Evaluations, Quality of Life · Interprofessional Education and Collaboration · Patient-Provider Communication in Healthcare · Psychology · Social Psychology

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Unique citing works4
Citations per year4
Citation span2025 - 2026 (2)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 4
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