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Participatory Design, Development, and Testing of Assistive Health Robots with Older Adults

An International Four-year Project

Bibliographic Data

ID22190825
AuthorsNorina Gasteiger (0000-0001-7801-7417, University of Auckland), Ho Seok Ahn (0000-0001-7418-6280, University of Auckland), Christopher Lee (0000-0002-2214-0376, Department of Psychological Medicine, The University of Auckland, Auckland, New Zealand), Lee Christopher (0000-0003-2267-7568, University of Auckland), JongYoon Lim (0000-0002-8707-5069, University of Auckland), Bruce A MacDonald (0000-0001-7602-8497, University of Auckland), Geon Ha Kim (0000-0001-5395-1924, Ewha Womans University), Edward Broadbent (0000-0003-3626-9100, University of Auckland)
Year2022
Volume11
Issue4
Pages1-19
Publication date2022-12-31
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueACM Transactions on Human-Robot Interaction (JOURNAL)
Journal identifiersISSN: 2573-9522 • E-ISSN: 2573-9522
PublisherAssociation for Computing Machinery (ACM) (PUBLISHER)
DOI10.1145/3533726
OpenAlexW4280531175
LanguageEN
Citations received13
References cited38

Participatory design includes stakeholders in the development of products intended to solve real-life challenges. Involving end users in the design of robots is vital for developing effective, useful, acceptable and user-friendly products that meet expectations, needs, and preferences. This four-year international project developed and evaluated a home-based robot for mood stabilization and cognitive improvement in older adults with mild cognitive impairment and age-related health needs. The daily-care robot was developed in collaboration with experts, carers, relatives, and older adults, through six phases. Two phases were dedicated to cognitive stimulation games. This paper provides a summary of the participatory design and mixed-methods evaluation processes undertaken to develop, refine, and test the robot. The final robot and games were acceptable to older adults, and useful for delivering stimulating activities and providing reminders for medication, health and wellbeing checks. Personalization is required to optimize human-robot interaction, and imagery and speech should be consistent with local users. Functions should be personalizable to accommodate individual health needs and preferences. This project highlights the importance of participatory design and testing robotics in end-user environments, as technical issues associated with long-term use were uncovered. Recommendations for future development and the design of assistive health robots are made

Citizen journalism · Health care · Human–computer interaction · Independent living · Knowledge management · Mood · Operations management · Participatory design · Personalization · Process management · Robot · Robotics · User-Centered Design · World Wide Web · Applied Psychology · Assistive Technology in Communication and Mobility · Computer Science · Engineering · Medicine · Psychology · Social Robot Interaction and HRI · Technology Use by Older Adults · Artificial Intelligence · Gerontology

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Unique citing works13
Citations per year13
Citation span2025 - 2026 (2)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 13
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