Efficiency of emergency service for Covid-19 patients in Indonesia
Management system, public policies, and medical action
Bibliographic Data
| ID | 22249709 |
|---|---|
| Authors | Lestari Makmuriana (Universitas Muhammadiyah Pontianak, corresponding author), Ade Risna Sari (Tanjungpura University, corresponding author), Moelisa Nogueyan (Deakin University, corresponding author) |
| Year | 2022 |
| Volume | 6 |
| Pages | 87-101 |
| Publication date | 2022-01-02 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Linguistics and Culture Review (JOURNAL) |
| Journal identifiers | ISSN: 2690-103X • E-ISSN: 2690-103X |
| Publisher | Scientific and Literature Open Access Publishing (PUBLISHER) |
| DOI | 10.21744/lingcure.v6ns4.2063 |
| OpenAlex | W4205679115 |
| Language | EN |
| References cited | 19 |
Since the implementation of physical distancing and Large-Scale Social Restrictions (PSBB) on March 20, 2020, there was a decrease in patients at Cicendo Eye Hospital as much as 67.9% from March to April 2020. Encouragement to the public to keep their distance, avoid crowds, and the advice to stay at home resulted in a flow the process of health care during the COVID-19 pandemic has changed, such as the implementation of standard precautions for all patients and ensure early identification and source control. The existence of COVID-19 policies in the form of screening, service procedures, and the changing flow of the service process is thought to also affect patient satisfaction and the quality of nursing services. To analyze the quality of nursing services during the COVID-19 pandemic at Cicendo Eye Hospital. Using the Importance Performance Analysis (IPA) method. Data collection is carried out in outpatient and inpatient settings. Cicendo Eye Hospital. Sources of data in the form of primary data through questionnaires Responsiveness, Assurance, Tangible, Empathy and Reliability (RATER) and secondary data in the form of patient satisfaction data and service quality in 2019
Business · Computer security · Crowds · Data collection · Geography · Medical emergency · Pandemic · Patient satisfaction · Service quality · Social distance · Sociology · Computer Science · Healthcare Quality and Satisfaction · Medicine · Nursing · Psychology
Understanding Public Policy
Together Apart
The “nurse as hero” discourse in the Covid-19 pandemic
The positive impact of lockdown in Wuhan on containing the Covid-19 outbreak in China
Correlation between weather and Covid-19 pandemic in Jakarta, Indonesia
An Epidemic in the Midst of a Pandemic
Learning in Public Policy
Evaluation of sanitary waste generated by the care of Covid patients, in the Jipijapa Basic Hospital
Experiences of nursing professionals involved in the care of Covid-19 patients
Bersama Melawan Virus Covid 19 di Indonesia
Introduction to Emergency Management
Impact of Covid-19’s Pandemic on the Economy of Indonesia
Management of the nursing processes of internal students in the confrontation of the Covid-19
Clinical, laboratory and instrumental indicators in patients who have undergone Covid-19
Avoidant attachment as a risk factor for health
Interstate Partnerships in Emergency Management
The Implementation of Public Policy
| Citation velocity | historical |
|---|---|
| Highly cited | No |