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On Penalties and the Patient's Charter

Centralism v De-Centralised Governance in the NHS

Bibliographic Data

ID2252017
AuthorsDavid Hughes (0000-0002-7631-7763, Swansea University), Lesley Griffiths (Swansea University)
Year1999
Volume21
Issue1
Pages71-94
Publication date1999-01-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueSociology of Health & Illness (JOURNAL)
Journal identifiersISSN: 0141-9889 • E-ISSN: 1467-9566
PublisherWiley (PUBLISHER • GB)
DOI10.1111/1467-9566.t01-1-00143
OpenAlexW2076111315
LanguageEN
Citations received16

A paradox of the 1991 British NHS reforms is that increased central control over policy and strategy goes hand in hand with greater operational de-centralisation. Some commentators argue that market structures are leading to a dispersal of power, with local purchasers and providers assuming greater responsibility for the governance of their own relationships. Drawing inter alia on the Foucauldian concept of 'governmentality', they contend that 'action at a distance' or 'steering at a distance' is supplanting traditional bureaucratic regulation. Health authorities use contracts as a mechanism to constrain providers to deliver targets set by Government. We draw on a recent qualitative study of the NHS in Wales to examine the use of penalty clauses to enforce Patient's Charter guarantees for waiting times. This mechanism, which appears to govern the purchaser/provider relationship from within, turns out to be significantly constrained by continuing central direction. Moreover, informal resistance strategies, similar to those used in the past to counter bureaucratic regulation, operate to limit the impact of de-centralised contractual governance

Bureaucracy · Business · Centralisation · Centralized government · Charter · Corporate governance · Distrust · Economics · Government (linguistics · Governmentality · Law and economics · Market economy · Political science · Power (physics · Finance · Health Services Management and Policy · Healthcare innovation and challenges · Healthcare Systems and Challenges · Law · Public Administration

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    Open Access•Jane Bentley, Stephen Abbott et al.•Public Policy and Administration•2005

  • Someone's rooting for you

    Open Access•Susanna Finlay, Jane Sandall•Social Science & Medicine•2009

  • Talking contracts and taking care

    Open Access•Lesley Griffiths, David Hughes•Social Science & Medicine•2000

  • The privatisation of Medicare and the National Health Service, and the global marketisation of healthcare systems

    Fran Collyer, Fran M Collyer et al.•Health Sociology Review•2011

  • Contracts in the English NHS

    David Hughes, Christina Petsoulas et al.•Health Sociology Review•2011

  • The demise of repetitive strain injury in sceptical governing rationalities of workplace managers

    Open Access•Ellen Maceachen•Sociology of Health & Illness•2005

  • Comparing professions through actor-centred governance

    Open Access•Viola Burau•Sociology of Health & Illness•2005

  • Going public

    Open Access•David Hughes, Lesley Griffiths•Sociology of Health & Illness•2003

  • Some of our concepts are missing

    Open Access•Celia Davies•Sociology of Health & Illness•2003

  • Making connections

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Unique citing works16
Citations per year0,62
Citation span2000 - 2024 (25)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 16
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