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Beyond 'doctor and patient

Developments in the Study of Healthcare Interactions

Bibliographic Data

ID2266096
AuthorsAlison Pilnick (0000-0003-0987-8760, University of Nottingham), J Hindmarsh (0000-0002-8162-1997, King's College London), Virginia Teas Gill (0009-0006-8988-0594, Illinois State University)
Year2009
Volume31
Issue6
Pages787-802
Publication date2009-09-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueSociology of Health & Illness (JOURNAL)
Journal identifiersISSN: 0141-9889 • E-ISSN: 1467-9566
PublisherWiley (PUBLISHER • GB)
DOI10.1111/j.1467-9566.2009.01194.x
PMID19843267
OpenAlexW2021005055
LanguageEN
Citations received27
References cited66

Three decades of conversation analytic investigations of medical interaction have produced a rich collection of findings of sociological interest, from a diverse array of encounters. This paper briefly outlines the development of this field to provide a context for the special issue. The paper discusses how studies of doctor-patient interaction have revealed the ways in which participants organise the medical visit to accomplish tasks such as diagnosing and recommending treatment for illness, and how doctors and patients address various interactional issues and dilemmas that arise as they undertake these tasks. It then highlights a growing number of CA studies that explore medical settings and activities beyond the doctor-patient encounter. In doing so, it charts the distinctive interactional practices that emerge, for example, where participants are engaging in hands-on treatment, medical practitioners are interacting with one another, or various technologies are employed during the encounter. Finally, papers in this special issue are introduced and shown to build upon this latter tradition. The papers address distinctive practical problems and institutional dilemmas that arise in healthcare encounters and medical settings beyond dyadic doctor-patient interaction, with a focus on the participants' orientations to policy, their distinctive modes of participation, and the use of technology

Health care · Political science · Language, Discourse, Communication Strategies · Psychology

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  • What Does the Use of a Computerized Checklist Mean for Patient-Centered Care? The Example of a Routine Diabetes Review

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  • Formulating the Triangle of Doom

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  • Gatekeeping gender

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  • Closing medical encounters

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  • Problems and Prospects in the Study of Physician-Patient Interaction

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  • The Tacit Order of Teamwork

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  • Pre-emptive resistance

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  • Saying no to the staff

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  • Telephone triage, expert systems and clinical expertise

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  • The interactional management of patients' physical incompetence

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  • Technology and medical practice

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Unique citing works27
Citations per year1,93
Citation span2012 - 2025 (14)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 27
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