When supervisors feel supported

Relationships with subordinates' perceived supervisor support, perceived organizational support, and performance.

Bibliographic Data

ID23319014
AuthorsLinda Rhoades Shanock, Robert Eisenberger (0000-0002-5093-443X, University of Delaware)
Year2006
Volume91
Issue3
Pages689-695
Publication date2006-05-01
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueJournal of Applied Psychology (JOURNAL)
Journal identifiersISSN: 0021-9010 • E-ISSN: 1939-1854
PublisherAmerican Psychological Association (APA) (PUBLISHER)
DOI10.1037/0021-9010.91.3.689
PMID16737364
OpenAlexW1990837836
LanguageEN
Citations received110
References cited32

The authors surveyed full-time retail employees and their supervisors to investigate relationships of supervisors' perceived organizational support (POS) with subordinates' perceptions of support from their supervisors (perceived supervisor support [PSS]), POS, and in-role and extra-role performance. The authors found that supervisors' POS was positively related to their subordinates' perceptions of supervisor support. Subordinates' PSS, in turn, was positively associated with their POS, in-role performance, and extra-role performance. Beyond these bivariate relationships, subordinates' perceptions of support from the supervisor mediated positive relationships of the supervisors' POS with the subordinates' POS and performance. These findings suggest that supervisors who feel supported by the organization reciprocate with more supportive treatment for subordinates.

Management · Organizational commitment · Perceived organizational support · Perception · Supervisor · Applied Psychology · Job Satisfaction and Organizational Behavior · Organizational Downsizing and Restructuring · Psychology · Social Psychology · Workplace Health and Well-being