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Performance Management in the Public Sector

Bibliographic Data

ID23398671
AuthorsWouter Van Dooren (0000-0001-7500-3829), Geert Bouckaert (0000-0002-0282-8106), John Halligan (0000-0001-9709-5939, University of Antwerp), Van Dooren Wouter
Year2015
Pages230
Publication date2015-02-19
Open AccessNo
TypeBOOK
VenuePerformance Management in the Public Sector (SOURCE_BOOK)
PublisherRoutledge (PUBLISHER • GB)
DOI10.4324/9781315817590
OpenAlexW4300314036
Open LibraryOL51658552M
ISBN9781315817590
LanguageEN
Citations received84

In times of rising expectations and decreasing resources for the public sector, performance management is high on the agenda. Increasingly, the value of the performance management systems themselves is under scrutiny, with more attention being paid to the effectiveness of performance management in practice. This new edition has been revised and updated to examine: performance in the context of current public management debates, including emerging discussions on the New Public Governance and neo-Weberianism; the many definitions of performance and how it has become one of the most contested agendas of public management; the so-called perverse effects of using performance indicators; the technicalities of performance measurement in a five step process: prioritising measurement, indicator development, data collection, analysis and reporting; and the future challenges and directions of performance management Performance Management in the Public Sector 2nd edition offers an approachable insight into a complex theme for practitioners and public management students alike.

Business · Political science · Public sector · Accounting and Organizational Management · Public Policy and Administration Research · Government productivity · Performance · Public administration

  • Waiting time information in the Italian NHS

    Open Access•Sabina De Rosi, Elisa Guidotti et al.•Health Policy•2020

  • Exploring differences in performance management across public and private providers in primary care

    Open Access•Anna Glenngård, Teemu Malmi•Health Policy•2025

  • From clicks to care

    Open Access•Alessandro Vinci, Luca Pirrotta et al.•Health Policy•2025

  • Performance Management in Europe

    Open Access•Wouter Van Dooren, Cornelia Hoffmann•The Palgrave Handbook of Public…•2018

  • Les représentations de la performance des directeurs d’Etablissements et Services Médico-Sociaux

    Gulliver Lux•RIMHE Revue Interdisciplinaire…•2016

  • A reputational perspective on structural reforms

    Open Access•Jan Boon, Jan Wynen et al.•Journal of Public Administration…•2024

  • The Ins and Outs of PerformanceStat

    Alexander Kroll•Journal of Public Administration…•2016

  • Government-Imposed Reorganization and Public Service Turnaround

    Open Access•Jose Montero Alonso, Jose Manuel Alonso et al.•Public Performance & Management…•2026

  • Searching near and far? Search distance and performance below historical and social aspirations

    Open Access•Catarina Antunes Mantas, Joris Van Der Voet et al.•Public Performance & Management…•2026

  • Dynamic capabilities in institutionalized public services

    Open Access•Sérgio N Seabra, Andrew M Pettigrew et al.•International Public Management…•2026

  • Effets des mutations des structures déconcentrées de l’éducation au Sénégal en contexte de gestion axée sur les résultats

    Open Access•Abdoulaye Anne, Abibatou Sall et al.•Éducation et francophonie•2024

  • Governing Spatial Disparities in School Infrastructure by Numbers

    Open Access•W Bartl•Education Sciences•2022

  • Performance management, gaming and regulatory monitoring

    Shlomo Mizrahi, Yizhaq Minchuk•Public Management Review•2023

  • Becoming smart? Pursuit of sustainability in urban policy design

    Ilari Karppi, Jarmo Vakkuri•Public Management Review•2020

  • Agents and logics in community policing

    Daniela Sorrentino, Pasquale Ruggiero et al.•Public Management Review•2023

  • Public service performance from the perspective of marketing and innovation capabilities

    Clóvis Teixeira Filho, Frank Stocker et al.•Public Management Review•2022

  • The new era leadership for the public sector? Entrepreneurship, effectiveness, and democracy

    Roberto Vivona•Public Management Review•2024

  • Performance management from the bottom up

    Drorit Gassner, Anat Gofen et al.•Public Management Review•2022

  • Understanding diverse types of performance information use

    Yujin Choi, Harin Woo•Public Management Review•2022

  • Understanding goal formation in strategic public management

    John M Bryson, Bert George et al.•Public Management Review•2024

  • Negative media reporting and its effects on performance information use in public spending

    Open Access•David Lindermüller, Matthias Sohn et al.•Public Management Review•2022

  • A glimpse of light in darkness

    Open Access•Asif M Shahan, Ferdous Jahan et al.•Public Administration and…•2021

  • GPRA’s Incomplete Institutionalization

    Edgar M Hollandsworth, Matthew Dull et al.•International Journal of Public…•2024

  • Do Collaborative Management Actions Lead to Better Organizational Outcomes

    Open Access•Nathalie Méndez Méndez, Nathalie Méndez•International Journal of Public…•2024

  • Theoretical Framing of Public Administration Research

    B Guy Peters, Jacob Torfing•International Journal of Public…•2025

  • Transformational and Transactional Leadership Under Different Spans of Control

    Open Access•J Lim, Jae Young Lim et al.•Public Personnel Management•2026

  • Managerial Functions and Public Service Motivation Among Early-Career Public Servants

    Open Access•Sangmook Kim•Public Personnel Management•2026

  • Kaleidoscopic collegiality and the use of performance research metrics. The case of French universities

    Open Access•Stéphanie Mignot-Gérard, Samuel Sponem et al.•Higher Education•2023

  • Qualitative monitoring of information infrastructures

    Open Access•Ian Masser, Joep Crompvoets•Environment and Planning B Urban…•2018

  • A reputation for what, to whom, and in which task environment

    Open Access•Jan Boon, Heidi Houlberg Salomonsen et al.•Regulation & Governance•2019

  • Escalation of commitment in the public sector

    Open Access•Philipp Herrmann, Bernhard Hirsch et al.•Public Management Review•2026

  • Sustaining collective performance data use in collaborations

    Aubrey M Stewart, Alexander Kroll•Public Management Review•2026

  • The persistence of organizational performance problems the public services in Ghana

    Open Access•Emelia Amoako Asiedu, Frank Ohemeng et al.•International Journal of Cross…•2023

  • Where Comparative Public Administration and Comparative Policy Studies Meet

    Steven Van De Walle, Marleen Brans•Journal of Comparative Policy…•2018

  • Performance of municipally owned corporations

    Open Access•Bart Voorn, Marieke Van Genugten et al.•Annals of Public and Cooperative…•2020

  • The politics of quangocracy

    Open Access•Sandra Van Thiel•The British Journal of Politics…•2019

  • State Transportation Planning

    Open Access•Juita-elena Yusuf, Juita-Elena Wie Yusuf et al.•Public Works Management & Policy•2017

  • Theory and practice in dis-harmony? Toward a praxis ecosystem approach to the public administration and management discipline and profession

    Open Access•Stephen P Osborne, Tie Cui et al.•Administrative Theory & Praxis•2023

  • Holding on tight – NPM and the New Zealand performance improvement framework

    Open Access•Bárbara Allen, Elizabeth Eppel•Australian Journal of Public…•2019

  • Post‐NPM approaches to personnel management

    Open Access•Adnan Karataş•Australian Journal of Public…•2026

  • The limits of voluntary measures

    Open Access•Stephen Jones, Bessie Head•Australian Journal of Public…•2023

  • Does performance measurement improve public sector performance? A case of Australian government agencies

    Open Access•Graham Smith, John Halligan et al.•Australian Journal of Public…•2021

  • The Impact of Performance Management Under Environmental Turbulence

    Open Access•Obed Pasha, Theodore H Poister•The American Review of Public…•2018

  • Exploring Government‐Citizen Interaction in Public Service Performance Assessment

    Open Access•Carmela Barbera, Mariafrancesca Sicilia et al.•Public Administration•2025

  • Is the ability of politicians to act as representatives between elections hampered in systems inspired by NPM

    Open Access•Vicki Johansson•Urban Research & Practice•2019

  • City governments measuring their response to climate change

    Stephen Jones•Regional Studies•2018

  • To the summit and beyond

    Open Access•Stuart Douglas, Christopher Ansell et al.•Public Administration Review•2023

  • Imprinting and contested practices

    Open Access•Sofie Wiersma, Zoltán Lippényi et al.•Public Administration Review•2023

  • Algorithmic Governance

    Open Access•Jaakko Hillo, Isak Vento et al.•Public Administration•2025

  • Broadcasting good news and learning from bad news

    Open Access•Maria Falk Mikkelsen, Niels Bjørn Grund Petersen et al.•Public Administration•2021

  • Collaborative gaming

    Open Access•J Pierre, Jenny De Fine Licht•Public Administration•2021

  • Covid ‐19‐induced governance transformation

    Open Access•Tina Øllgaard Bentzen, Tina Ø Bentzen et al.•Public Administration•2022

  • Do Government Interventions Improve Local Public Service Performance? Evidence From a Synthetic Control Approach

    Open Access•Rhys Andrews•Public Administration•2026

  • Autonomy and Reregulation

    Open Access•Wouter Van Dooren, Joris Voets et al.•Public Administration•2015

  • Accountability for policy decisions

    Open Access•Yifei Yan, M Ramesh•Policy Sciences•2026

  • How does performance-based budgeting reform affect the extent of performance information use? An empirical study of Indonesia

    Open Access•M Monirul Azam, Geert Bouckaert•International Review of…•2025

  • Assessing the role of gender-related aspects in public budgeting debates

    Open Access•Sarah Mueller, Iris Saliterer et al.•International Review of…•2023

  • Using numbers that do not count

    Open Access•Shirley Kempeneer, Wouter Van Dooren•International Review of…•2019

  • Digitalization of public administration in EU member states in times of crisis

    Open Access•Constantin Marius Profiroiu, Ionuț Ciprian NEGOIȚĂ et al.•International Review of…•2023

  • Inter-Organizational Bench-Learning to Respond to Climate Change and Reduce Trade-Offs in Urban Drinking Water Supply

    Open Access•Bacha Kebede Debela•SAGE Open•2022

  • Dogsbody in the System”

    Open Access•Yijian Hu, Rui Zhou et al.•SAGE Open•2025

  • Behavioral Drivers of Performance in Public-Sector Organizations

    Open Access•Aymen Asif, Kashif Rathore•SAGE Open•2021

  • Predictors of change outcomes in mandated change

    Sanja Korac, Birgit Moser-Plautz et al.•Public Management Review•2025

  • Intersecting public management and social equity Introduction to the special issue of Public Management Review

    Sarah Young, Sarah L Young et al.•Public Management Review•2025

  • Factors shaping the use of performance information by public managers

    Denita Cepiku, Marco Mastrodascio et al.•Public Management Review•2026

  • Characterizing the implementation of performance management interventions in a primary health care system

    Open Access•L Esther Aranda, Zainab Arif et al.•Health Policy and Planning•2023

  • From annual ritual to daily routine

    Open Access•Glynne Williams, Vanessa Beck•New Technology Work and Employment•2018

  • Performance agreement through the lens of resource dependence theory

    Open Access•Vuokko Kohtamäki•Journal of Education Policy•2024

  • Performing the state

    Paul Henman•Policy Studies•2016

  • Institutional Performance Evaluation at Tuik

    Open Access•Duygu Terzi Çoban, Osman Uslu•Administration & Society•2025

  • What to Measure in Child Protection

    Open Access•R Hood•The British Journal of Social Work•2019

  • Putting Outcomes into Practice

    Open Access•Suzanne Flynn, Sowmia Lakkshme Sundaresan et al.•The British Journal of Social Work•2024

  • Maybe It Is Time to Rediscover Technocracy? An Old Framework for a New Analysis of Administrative Reforms in the Governance Era

    Anders Esmark•Journal of Public Administration…•2016

  • Is bureaucracy ironclad after all? Prevalence and variances of performance- and strategy-oriented management in German local governments

    Open Access•Jens Weiß•International Review of…•2025

  • Administrative Agencies and the Collaborative Game

    Open Access•Isak Vento, Stefan Sjöblom•Scandinavian Political Studies•2018

  • How does organizational task matter for the reputation of public agencies

    Open Access•Koen Verhoest, Jan Boon et al.•Regulation & Governance•2023

  • Tackling the Performance Regime Paradox

    Open Access•Donald P Moynihan, Martin Baekgaard et al.•Public Administration Review•2019

  • A comprehensive model for the evaluation of standard expenditure needs and standard level of local services

    Francesco Porcelli, Francesco Vidoli•Local Government Studies•2020

  • Acceptance or Disapproval

    Open Access•Niels Bjørn Grund Petersen, Trine V Laumann et al.•Journal of Public Administration…•2019

  • What drives trust in regulatory agencies? Probing the relevance of governmental level and performance through a cross-national elite experiment on EU regulation

    Open Access•Moritz Kappler, Koen Verhoest et al.•European Political Science Review•2024

  • Jurisdiction size and local government effectiveness

    Open Access•Jens Blom-Hansen, Kurt Houlberg et al.•European Journal of Political…•2021

  • The role of public service bargains in cutback management

    Open Access•Eduard Schmidt•Public Policy and Administration•2021

  • Hybridizing the institutional logics of performance improvement and budgetary stewardship in English and Welsh local government

    Open Access•Laurence Ferry, Peter Eckersley•Public Policy and Administration•2020

  • Public Bureaucracy and Climate Change Adaptation

    Open Access•Robbert Biesbroek, B Guy Peters et al.•Review of Policy Research•2018

Unique citing works84
Citations per year7,64
Citation span2015 - 2026 (12)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 81
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