Trust and health worker performance
Exploring a conceptual framework using South African evidence
Bibliographic Data
| ID | 4595154 |
|---|---|
| Authors | Lucy Gilson (0000-0002-2775-7703, London School of Hygiene & Tropical Medicine, corresponding author), Natasha Palmer (0009-0007-5875-5827, London School of Hygiene & Tropical Medicine), Hp Schneider (0000-0002-0418-1828, University of the Witwatersrand), Helen Schneider (0000-0002-7635-3270) |
| Year | 2005 |
| Volume | 61 |
| Issue | 7 |
| Pages | 1418-1429 |
| Publication date | 2005-10-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Social Science & Medicine (JOURNAL) |
| Journal identifiers | ISSN: 0277-9536 • E-ISSN: 1873-5347 |
| Publisher | Elsevier BV (PUBLISHER) |
| DOI | 10.1016/j.socscimed.2004.11.062 |
| PMID | 16005777 |
| OpenAlex | W2012634482 |
| Language | EN |
| Citations received | 62 |
| References cited | 28 |
Business · Competence (human resources · Conceptual framework · Health care · Knowledge management · Political science · Public relations · Relevance (law · Service (business · Service provider · Sociology · Computer Science · Geriatric Care and Nursing Homes · Global Maternal and Child Health · Medicine · Nursing · Patient Satisfaction in Healthcare · Psychology · Social Psychology · Marketing
What is health systems responsiveness? Review of existing knowledge and proposed conceptual framework
Trust in health care
Health systems as human systems
The resilience of two departmental health insurance units during the Covid-19 pandemic in Senegal
The moderating role of support for innovation in sub-Saharan African healthcare teams
Exploring the motivations of female community health volunteers in primary healthcare provision in rural Nepal
Measuring Trust among Frontline Health Workers in Rural Ethiopia
“So they believe that if the baby is sick you must give drugs…” The importance of medicines in health-seeking behaviour for childhood illnesses in urban South Africa
After the handover
Balancing professional autonomy and authority at the margins of a fragile state
Optimising the benefits of community health workers’ unique position between communities and the health sector
We are left in the cold’
Understanding Trustful Relationships between Community Health Workers and Vulnerable Citizens during the Covid-19 Pandemic
TB/HIV-related training, knowledge and attitudes of community health workers in the Free State province, South Africa
Immigrant Community Leaders Identify Four Dimensions of Trust for Culturally Appropriate Diabetes Education and Care
Access to eye health services among older people with disabilities in Karamoja, Uganda
Access to health care in relation to socioeconomic status in the Amazonian area of Peru
It’s all about the money? A qualitative study of healthcare worker motivation in urban China
Integrating views on support for mid-level health worker performance
Organisational culture and trust as influences over the implementation of equity-oriented policy in two South African case study hospitals
Children get sick all the time”
Determinants of trust in healthcare facilities among community-based health insurance members in the Manna district of Ethiopia
Using Positive Deviance to Understand the Uptake of Optimal Infant and Young Child Feeding Practices by Mothers in an Urban Slum of Mumbai
Routine Electronic Mother-Infant Data (ReminD)
Condiciones y medio ambiente de trabajo en salud
Responding to the health needs of migrant farm workers in South Africa
Measuring physicians' trust
Customer trust and perceived service quality in the healthcare sector
Trust and Health Care
The Significance of Benefit Perceptions for the Ethics of HIV Research Involving Adolescents in Kenya
Trust matters for doctors? Towards an agenda for research
Constraints to implementing an equity-promoting staff allocation policy
Contextual factors as a key to understanding the heterogeneity of effects of a maternal health policy in Burkina Faso
Can the health system deliver? Determinants of rural Liberians’ confidence in health care
A qualitative study of the role of workplace and interpersonal trust in shaping service quality and responsiveness in Zambian primary health centres
Holding health providers in developing countries accountable to consumers
Towards an understanding of resilience
Comparison of trust in public vs private health care providers in rural Cambodia
Doing more with less’
Understanding the dynamic interactions driving Zambian health centre performance
Numbers, systems, people
The Case of Australia
Community-based delivery of maternal care in conflict-affected areas of eastern Burma
The application of Signalling Theory to health-related trust problems
Markets, information asymmetry and health care
Maternal healthcare in context
(Dis)trust in the care of work related mental health problems in Brazil
The vicious cycle of distrust
Managing uncertainty in medicine quality in Ghana
Acceptable Care? Illness Constructions, Healthworlds, and Accessible Chronic Treatment in South Africa
Exploring Meaning and Types of Trust in Maternity Care in Peri-Urban Kenya
Paying for performance and the social relations of health care provision
Resisting governance and the production of trust in early psychosis intervention
Interpersonal trust in doctor-patient relation
Role of trust in sustaining provision and uptake of maternal and child healthcare
Motivation, money and respect
Building patient trust in health systems
Health worker style and trustworthiness as perceived by Pakistani-born persons with type 2 diabetes in Oslo, Norway
We shed tears, but there is no one there to wipe them up for us
Chains of (dis)trust
Trust in health care encounters and systems
A disease beyond reach
Trust in Physicians and Medical Institutions
The effects of interpersonal trust on work group performance.
Changing Medical Organization and the Erosion of Trust
Developing and Maintaining Trust in Work Relationships
Just institutions matter
Just Institutions Matter
Trust and the Ethics of Health Care Institutions
Good Government in the Tropics
Trust and Distrust in Organizations
We are bitter but we are satisfied
Health sector reform and public sector health worker motivation
Public trust in Dutch health care
Concepts of trust among patients with serious illness
Why do nurses abuse patients? Reflections from South African obstetric services
Determinants and consequences of health worker motivation in hospitals in Jordan and Georgia
Informal economic activities of public health workers in Uganda
The performance of different models of primary care provision in Southern Africa
Injections and self-help
Professionalism, patient satisfaction and quality of health care
Beyond Contract
| Unique citing works | 62 |
|---|---|
| Citations per year | 3,1 |
| Citation span | 2006 - 2025 (20) |
| Citation velocity | recent |
| Highly cited | No |
| Citation types | Neutral: 62 |