Policy Positions of Bureaucrats at the Front Lines
Are They Susceptible to Strategic Communication
Bibliographic Data
| ID | 6364952 |
|---|---|
| Authors | Simon Calmar Andersen (0000-0001-5274-6953, Aarhus University), Morten Jakobsen (0000-0002-0279-8867, Aarhus University) |
| Year | 2016 |
| Volume | 77 |
| Issue | 1 |
| Pages | 57-66 |
| Publication date | 2016-05-26 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Public Administration Review (JOURNAL) |
| Journal identifiers | ISSN: 0033-3352 • E-ISSN: 1540-6210 |
| Publisher | Wiley (PUBLISHER • GB) |
| DOI | 10.1111/puar.12584 |
| OpenAlex | W2406333097 |
| Language | EN |
| Citations received | 34 |
| References cited | 27 |
It is well established that bureaucrats’ implementation of policies is influenced by their own policy positions, that is, their attitudes toward the given policies. However, what affects the policy positions of bureaucrats? This article focuses on whether the policy positions of bureaucrats at the front lines of government are susceptible to frames and cues embedded in communication. Based on the notion that bureaucrats often adhere to certain professional norms when developing their attitudes toward policies, the authors hypothesize that communication frames and cues that align policies with such norms move bureaucrats’ policy positions in favor of the policy. Results of four studies in European and American settings among mid‐ and street‐level bureaucrats show support for the hypothesized effect. They also show that aligning policies with dimensions outside professional norms is ineffective, possibly even producing opposite effects
Business · Front (military · Geography · Meteorology · Political science · Public relations · Strategic Communication · Policy Transfer and Learning · Political Influence and Corporate Strategies · Public Administration · Public Policy and Administration Research
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Trading time for discretion
Street-Level bureaucracy in public administration
Negativity trumps source
Defense against Ableism
Through the eyes of the involved
Give, take, or match? Styles of reciprocity, job satisfaction, and work motivation
Foundations of Relating
Identity, threat aversion, and civil servants' policy preferences
The power of framing
Do consistent government policies lead to greater meaningfulness and legitimacy on the front line
Cream‐skimming at the frontline
Professional development leadership in turbulent times
Bureaucrats as policy makers
Improving Causal Claims in Public Policy through Randomized Designs in the Field
The Ethics of Dissent
Are policy mixes in energy regulation effective in curbing carbon emissions? Insights from China's energy regulation policies
Managerial Communication and Frontline Workers’ Willingness to Abide by Rules
Can Managerial Communication Reduce Ambiguity Among Service Professionals About Volunteer Roles in Coproduction? An Experimental Test
Redirecting revenues from law enforcement fines, forfeitures, and related fees to fund local nonprofits
Welfare State Regimes and Caseworkers’ Problem Explanation
Perceptions of the Frontline Craft
Automation and artificial intelligence in police body-worn cameras
Valence for Representation-Enhancing Organizational Change
Just or Unjust? How Ideological Beliefs Shape Street‐Level Bureaucrats’ Perceptions of Administrative Burden
Designing Public Participation
Never Change a Winning Policy? Public Sector Performance and Politicians' Preferences for Reforms
The effect of psychological bias on public officials’ attitudes towards the implementation of policy instruments
From Passive to Active Representation—Experimental Evidence on the Role of Normative Values in Shaping White and Minority Bureaucrats’ Policy Attitudes
Whoever Has Will be Given More
Fragmentation of Political Authority and Bureaucratic Entrepreneurship
The perceived identity of policy participants
The 2016 John Gaus Lecture
Communicating in diverse local cultures
Working, Shirking, and Sabotage
Four Ages of Professionalism and Professional Learning
Street-Level Bureaucracy Revisited
Emotional Conservatism
Street-Level Bureaucrats and Institutional Innovation
Attitudes and the Attitude-Behavior Relation
Teacher Professionalism in Local School Contexts
Professionalism
Guerrilla Employees
Competing Rhetoric Over Time
On the Limits of Framing Effects
Policy Implications of Limiting Immigrant Concentration in Danish Public Schools
The Unbureaucratic Personality
More Than Weighting Cognitive Importance
Toward a Psychology of Framing Effects
Politicians, Managers, and Street-Level Bureaucrats
Rule Following and Discretion at Government's Frontlines
Political Influence on Street-Level Bureaucratic Outcome
With Good Cause
Framing Theory
Globalization and the Growth of International Educational Testing and National Assessment
Framing Public Opinion in Competitive Democracies
Media Discourse and Public Opinion on Nuclear Power
| Unique citing works | 34 |
|---|---|
| Citations per year | 3,78 |
| Citation span | 2017 - 2026 (10) |
| Citation velocity | current |
| Highly cited | No |
| Citation types | Neutral: 33 |