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Do inclusive incentive systems encourage prosocial or competitive behavior in online communities

Bibliographic Data

ID6443527
AuthorsLichen Zhen (0000-0002-5495-6302, University of Southern California), Marlon Twyman (0000-0001-7419-351X, University of Southern California, corresponding author)
Year2024
Volume27
Issue8
Pages4842-4864
Publication date2024-04-22
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueNew Media & Society (JOURNAL)
Journal identifiersISSN: 1461-4448 • E-ISSN: 1461-7315
PublisherSAGE Publishing (PUBLISHER • US)
DOI10.1177/14614448241243099
OpenAlexW4395002533
LanguageEN
Citations received2
References cited47

Platform designers create and implement incentive systems to encourage users to contribute content to online communities. This article examines the effect of a multidimensional incentive hierarchy in motivating users to engage in competitive and prosocial activities. Utilizing an external change observed in the data science community, Kaggle, and applying a quasi-experimental design, we compared users’ engagement levels before and after introducing a multidimensional incentive hierarchy. We found that implementing a multidimensional incentive system directed users from submitting answers to Kaggle competitions to participating in Kaggle’s online forum discussions. However, our additional analyses suggest that the most and the least motivated users may be less likely to be impacted by such incentives

Business · Economics · Incentive · Internet privacy · Microeconomics · Political science · Prosocial behavior · Public relations · Computer Science · Digital Marketing and Social Media · Experimental Behavioral Economics Studies · Psychology · Social Psychology · Technology Adoption and User Behaviour · Marketing

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Unique citing works2
Citations per year2
Citation span2025 - 2026 (2)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 2
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