With a little help from my artificial friend
Functional and parasocial value in ChatGPT use
Bibliographic Data
| ID | 7169587 |
|---|---|
| Authors | Wassili Lasarov (0000-0002-3718-7732, Audencia Business School, corresponding author), Stefan Hoffmann (0000-0002-7083-9480, Christian-Albrechts-Universität zu Kiel), Yogesh K Dwivedi (0000-0002-5547-9990, King Fahd University of Petroleum and Minerals) |
| Year | 2026 |
| Volume | 85 |
| Pages | 103220 |
| Publication date | 2026-06-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Technology in Society (JOURNAL) |
| Journal identifiers | ISSN: 0160-791X • E-ISSN: 1879-3274 |
| Publisher | Elsevier BV (PUBLISHER) |
| DOI | 10.1016/j.techsoc.2026.103220 |
| OpenAlex | W7118193972 |
| Language | EN |
| References cited | 91 |
Conceptualization · Multilevel model · Personality · Safeguarding · Structural equation modeling · Value (mathematics) · AI in Service Interactions · Artificial Intelligence in Healthcare and Education · Ethics and Social Impacts of AI
Inexperience and experience with online stores
Extraversion and Its Positive Emotional Core
Initial validation of the general attitudes towards Artificial Intelligence Scale
What is AI Literacy? Competencies and Design Considerations
Conversational agents in healthcare
ChatGPT is fun, but not an author
Adoption and use of AI tools
Trust in Automation
Television Shopping
The thing that should not be
Influence Processes for Information Technology Acceptance
Parasocial Interaction
Consumers and Artificial Intelligence
The media inequality
Determinants of Perceived Ease of Use
Choosing among Alternative Service Delivery Modes
Research Note —How Does Personality Matter? Relating the Five-Factor Model to Technology Acceptance and Use
The Mini-Ipip Scales
Opinion Paper
Institutions and axioms
Dispositional Factors in Internet Use
ChatGPT
Trust in Automation
Hey Alexa … examine the variables influencing the use of artificial intelligent in-home voice assistants
The impact of initial consumer trust on intentions to transact with a web site
On seeing human
Prolific.ac—A subject pool for online experiments
User Acceptance of Information Technology
Consumer Acceptance and Use of Information Technology
Common method biases in behavioral research
Evaluating Structural Equation Models with Unobservable Variables and Measurement Error
The development of markers for the Big-Five factor structure.
Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology
An Integrative Model of Organizational Trust
“ChatGPT is like a study buddy, a teacher and sometimes just a friend”
Public perceptions of responsible innovation
To trust or not to trust? An assessment of trust in AI-based systems
Factors affecting performance expectancy and intentions to use ChatGPT
Alexa, what's on my shopping list? Transforming customer experience with digital voice assistants
Social companionship with artificial intelligence
Who Likes Artificial Intelligence? Personality Predictors of Attitudes toward Artificial Intelligence
You Want Me to Trust a Robot? The Development of a Human–Robot Interaction Trust Scale
What is Interactivity and is it Always Such a Good Thing? Implications of Definition, Person, and Situation for the Influence of Interactivity on Advertising Effectiveness
Why do people use ChatGPT? Exploring user motivations for generative conversational AI
Toward a More Robust Theory and Measure of Social Presence
Drivers of generative AI adoption in higher education through the lens of the Theory of Planned Behaviour
Dimensions of artificial intelligence anxiety based on the integrated fear acquisition theory
Personality trait structure as a human universal
The benefit of being physically present
The Iron Cage Revisited
| Citation velocity | historical |
|---|---|
| Highly cited | No |