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Feeling for Our Robot Overlords

Perceptions of Emotionally Expressive Social Robots in Initial Interactions

Bibliographic Data

ID8096530
AuthorsMatthew Craig (0000-0002-4824-566X, Kent State University, Kent, Ohio, USA, corresponding author), Chad Edwards (0000-0002-1053-6349, Communication and Social Robotics Labs, Western Michigan University, USA)
Year2021
Volume72
Issue2
Pages251-265
Publication date2021-02-20
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueCommunication Studies (JOURNAL)
Journal identifiersISSN: 1051-0974 • E-ISSN: 1745-1035
PublisherTaylor & Francis (PUBLISHER • GB)
DOI10.1080/10510974.2021.1880457
OpenAlexW3132512671
LanguageEN
Citations received5
References cited61

Human-to-human scripting accounts for a user’s tendency in human-robot interactions (HRI) to utilize scripts just as they would if talking to another person. Can a robot’s emotional verbal expression, however, impact perceptions and further elicit human-to-human scripting? The present study examines the effects of a robot’s emotional expression of joy and sorrow on participant perceptions of anthropomorphism, animacy, likability, perceived intelligence, credibility, social presence, and uncertainty in an initial interaction. Results indicated that robot expressions of joy were rated significantly more likable, intelligent, credible, and socially present than expressions of sorrow. Implications for future research are discussed in light of our findings related to participant impressions of emotional robots and human-to-human scripting

Animacy · Cognitive psychology · Credibility · Emotional expression · Expression (computer science · Feeling · Human–robot interaction · Mobile robot · Perception · Robot · Scripting language · Social robot · Sorrow · AI in Service Interactions · Computer Science · Emotions and Moral Behavior · Psychology · Social Robot Interaction and HRI · Artificial Intelligence · Social Psychology

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Unique citing works5
Citations per year1
Citation span2021 - 2026 (6)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 4
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