Intensity, Characteristics, and Factors Associated With Receipt of Care Coordination Among High-Risk Veterans in the Veterans Health Administration

Bibliographic Data

ID9102359
AuthorsDiana J Govier (0000-0002-3643-3540, VA Health Systems Research Center to Improve Veteran Involvement in Care (CIVIC), VA Portland Health Care System, Portland, OR, corresponding author), Alex Hickok (VA Health Systems Research Center to Improve Veteran Involvement in Care (CIVIC), VA Portland Health Care System, Portland, OR, corresponding author), Meike Niederhausen (0000-0002-4702-0178, VA Health Systems Research Center to Improve Veteran Involvement in Care (CIVIC), VA Portland Health Care System, Portland, OR, corresponding author), Mazhgan Rowneki (0000-0002-9213-5134, VA Health Systems Research Center to Improve Veteran Involvement in Care (CIVIC), VA Portland Health Care System, Portland, OR, corresponding author), Holly McCready (VA Health Systems Research Center to Improve Veteran Involvement in Care (CIVIC), VA Portland Health Care System, Portland, OR, corresponding author), Elizabeth Mace (0009-0001-1419-5027, Oregon State University), Kathryn M McDonald (0000-0002-4049-5744, Oregon State University), Lisa Perla (0000-0003-0343-2821, Oregon State University), Denise M Hynes (0000-0002-6436-7157, VA Health Systems Research Center to Improve Veteran Involvement in Care (CIVIC), VA Portland Health Care System, Portland, OR, corresponding author)
Year2024
Volume62
Issue8
Pages549-558
Publication date2024-08-01
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueMedical Care (JOURNAL)
Journal identifiersISSN: 0025-7079 • E-ISSN: 1537-1948
PublisherOvid Technologies (Wolters Kluwer Health) (PUBLISHER)
DOI10.1097/mlr.0000000000002020
PMID38967995
OpenAlexW4400353477
LanguageEN
Citations received2
References cited29

BACKGROUND: The Veterans Health Administration (VHA) has initiatives underway to enhance the provision of care coordination (CC), particularly among high-risk Veterans. Yet, evidence detailing the characteristics of and who receives VHA CC is limited. OBJECTIVES: We examined intensity, timing, setting, and factors associated with VHA CC among high-risk Veterans. RESEARCH DESIGN: We conducted a retrospective observational cohort study, following Veterans for 1 year after being identified as high-risk for hospitalization or mortality, to characterize their CC. Demographic and clinical factors predictive of CC were identified via multivariate logistic regression. SUBJECTS: A total of 1,843,272 VHA-enrolled high-risk Veterans in fiscal years 2019-2021. MEASURES: We measured 5 CC variables during the year after Veterans were identified as high risk: (1) receipt of any service, (2) number of services received, (3) number of days to first service, (4) number of days between services, and (5) type of visit during which services were received. RESULTS: Overall, 31% of high-risk Veterans in the sample received CC during one-year follow-up. Among Veterans who received ≥1 service, a median of 2 [IQR (1, 6)] services were received. Among Veterans who received ≥2 services, there was a median of 26 [IQR (10, 57)] days between services. Most services were received during outpatient psychiatry (46%) or medicine (16%) visits. Veterans' sociodemographic and clinical characteristics were associated with receipt of CC. CONCLUSIONS: A minority of Veterans received CC in the year after being identified as high-risk, and there was variation in intensity, timing, and setting of CC. Research is needed to examine the fit between Veterans' CC needs and preferences and VHA CC delivery

Cohort · Cohort study · Family medicine · Health care · Logistic regression · Receipt · Retrospective cohort study · Risk factor · Veterans Affairs · Chronic Disease Management Strategies · Demography · Emergency Medicine · Internal Medicine · Interprofessional Education and Collaboration · Medicine · Primary Care and Health Outcomes · Gerontology