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Determinants of Medical Care Utilization

Failure To Keep Appointments

Bibliographic Data

ID9104435
AuthorsArnold V Hurtado (Kaiser Foundation Hospital, corresponding author), Merwyn R Greenlick (Kaiser Foundation Hospital), Theodore J Colombo (Kaiser Foundation Hospital)
Year1973
Volume11
Issue3
Pages189-198
Publication date1973-05-01
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueMedical Care (JOURNAL)
Journal identifiersISSN: 0025-7079 • E-ISSN: 1537-1948
PublisherOvid Technologies (Wolters Kluwer Health) (PUBLISHER)
DOI10.1097/00005650-197305000-00002
PMID4708206
OpenAlexW1997807483
LanguageEN
Citations received8

This study is an analysis of patient and physician characteristics that are related to failure of patients to keep an appointment in a prepaid, multispecialty group practice. There was a high relationship between the frequency of appointments and the frequency of appointment failures, leading to the conclusion that the probability of failures is relatively equal across appointments. High medical care utilizers, therefore, were most likely to have failures. Demographic and psychosocial patient characteristics, as well as physician characteristics, were of much less significance in determining patient failures to keep appointments. The medically indigent have a significantly higher rate of appointment failures which suggests that studies of appointment failures, when dealing with medically indigent populations, may have limited pertinence to other population groups

Environmental health · Family medicine · Medical care · Medical emergency · Population · Psychiatry · Psychosocial · Healthcare Operations and Scheduling Optimization · Healthcare Policy and Management · Hospital Admissions and Outcomes · Medicine

  • A physician role typology

    Open Access•Judith K Barr, Marcia K Steinberg•Social Science & Medicine•1985

  • Mailed Versus Telephoned Appointment Reminders To Reduce Broken Appointments in a Hospital Outpatient Department

    Donald S Shepard, Thomas A E Moseley•Medical Care•1976

  • Broken Appointments at a Neighborhood Health Center

    Dale L Morse, Molly P Coulter et al.•Medical Care•1984

  • Lowering Appointment Failures in a Neighborhood Health Center

    Susan J Gates, D Kathleen Colborn•Medical Care•1976

  • Concurrent and Predictive Validity of a Self-reported Measure of Medication Adherence

    Donald E Morisky, Lawrence W Green et al.•Medical Care•1986

  • Dropouts and Broken Appointments

    Richard A Deyo, Thomas S Inui•Medical Care•1980

  • Patient satisfaction in primary health care

    Open Access•Gregory C Pascoe•Evaluation and Program Planning•1983

  • Appointment-keeping behavior re-evaluated

    P Hertz, Rosa Olivares et al.•American Journal of Public Health•1977

Unique citing works8
Citations per year0,16
Citation span1976 - 1986 (11)
Citation velocityhistorical
Highly citedNo
Citation typesNeutral: 2
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