Per Skålén
Datos Biográficos
| ID | 1655656 |
|---|---|
| NOMBRE | Per Skålén |
| NOMBRES | Per |
| APELLIDO | Skålén |
| FIRMA | SKÅLÉN P |
| AFILIACIONES | Karlstad University |
| ORCID | 0000-0002-2982-9651 |
| VERIFICADO | Sí |
| TOTAL DE OBRAS | 14 |
| TOTAL DE CITAS | 21 |
| TOTAL COMO AUTOR | 14 |
| TOTAL COMO EDITOR | 0 |
| PRIMER AÑO DE PUBLICACIÓN | 2007 |
| AÑO MÁS RECIENTE DE PUBLICACIÓN | 2026 |
| ÍNDICE H | 2 |
Public value as care within and for practices
This article draws on practice theory and care theory to conceptualize public value as care within and for the practices to which citizens are entitled. In doing so, it contributes by theoretically integrating major strands of public value research. More specifically, it shows that strategic management of public value depends on the sustained care for practices; that contestation over public value centres on struggles over what should be cared fo…
Citizens engaging in public service provision
Value co-creation (VCC) in public service provision has become increasingly influential in public administration and management research and practice, although empirical research reflecting on its proposed benefits is lacking. We address this lacuna through a study of social insurance services in Sweden. The findings are analysed based on the literature on VCC and by drawing on research carried out in the private sector, which suggests that explo…
Public services as practices
Despite the importance of public services, a sound conceptualization of what they are is lacking. Following an analysis of research on public service logic, public value and practices, this paper proposes a public services as practices framework. This framework defines public services as bundles of shared public value co-creation practices that consists of templates and performances. While templates are designed to co-create public and private va…
Conflicts over public value within public service ecosystems
In this paper, strategic action field theory and public value theory are utilized to develop knowledge about conflicts over public value in public service ecosystems (PSEs), with disabled people's striving for independent living serving as an illustration.Five propositions are developed to show how conflicts in PSEs i) are centred around public value, ii) occur between incumbents and challengers, iii) implicate social skills, iv) are triggered by…
Understanding tensions in strategic communication practices
Purpose In this study, we applied the strategy-as-practice (SAP) framework to analyse strategic communication practices. SAP implies approaching strategy as something that organisational members do and is useful for understanding the tensions between emergence and formalisation and between planning and improvisation that characterise the everyday communication work of communication practitioners. Design/methodology/approach The paper is based on …
Continuing the development of the public service logic
This paper reports on a study of value co-destruction in public services, i.e. diminishment of value by interaction between providers, users, and other actors. The goal is to contribute to the public service logic (PSL) that suggest a shift from linear co-production to dynamic value co-creation. However, PSL has devoted scant attention to value co-destruction. The paper contributes by identifying four dimensions representing causes of value co-de…
Normative Violence in Domestic Service
This paper contributes to business ethics by focusing on consumption that is characterized by normative violence. By drawing on the work of Judith Butler this study of kajer lok —a female subaltern group of Indian domestic service providers—and their higher status clients shows how codes of status-based consumption shaped by markets, class, caste, and patriarchy create a social order that reduces kajer lok to “ungreivable” lives. Our study contri…
Understanding Public Service Innovation as Resource Integration and Creation of Value Propositions
This paper departs from research on Public Service Logic (PSL) to advance a framework of public service innovation (PSI) by incorporating the notions of resource integration and value proposition. The framework consists of three resource integration processes, referred to as value creation, value co‐creation and value facilitation, through which users and employees detect problems and suggest solutions that contribute to service innovation by cre…
Lifestyle entrepreneurs and their identity construction
Marketing with working consumers
Consumers have entered the world of contemporary organizations. They are even being reconsidered as workers. This article contributes to the body of literature on this theme by focusing on collaborative marketing, which is the organization of marketing work conducted jointly by marketing professionals and consumers. This article draws on the ethnographic study of a collaborative marketing programme organized by the carmaker Alfa Romeo that engage…
Identity regulation in neo-liberal societies
This article studies the formation and regulation of individual identities among a group of people who after long periods of unemployment are put in a specialized work program for so called ‘occupationally disabled’ individuals. In contrast to its official aim to activate and rehabilitate participants back to the labour market, the study suggests that the work program constitutes the participants as passive and unable to meet the criteria of empl…
Co-creation and co-destruction
Drawing on an empirical study of public transport, this paper studies interactive value formation at the provider—customer interface, from a practice—theory perspective. In contrast to the bulk of previous research, it argues that interactive value formation is not only associated with value co-creation but also with value co-destruction. In addition, the paper also identifies five interaction value practices — informing, greeting, delivering, ch…
Marketing discourse
Marketing Discourse
The marketing discipline has been dominated by managerial research that has never really been counterbalanced by a systematic critical analysis which is problematic given the assumed legitimization of the managerialism that has ensued. This book is an attempt to rest the balance, articulating a social critique and evaluation of marketing. The book offers a critical survey of the most important contributions to managerial marketing discourse from …
Lifestyle entrepreneurs and their identity construction
Understanding Public Service Innovation as Resource Integration and Creation of Value Propositions
This paper departs from research on Public Service Logic (PSL) to advance a framework of public service innovation (PSI) by incorporating the notions of resource integration and value proposition. The framework consists of three resource integration processes, referred to as value creation, value co‐creation and value facilitation, through which users and employees detect problems and suggest solutions that contribute to service innovation by cre…
Marketing Discourse
The marketing discipline has been dominated by managerial research that has never really been counterbalanced by a systematic critical analysis which is problematic given the assumed legitimization of the managerialism that has ensued. This book is an attempt to rest the balance, articulating a social critique and evaluation of marketing. The book offers a critical survey of the most important contributions to managerial marketing discourse from …
Marketing discourse
Co-creation and co-destruction
Drawing on an empirical study of public transport, this paper studies interactive value formation at the provider—customer interface, from a practice—theory perspective. In contrast to the bulk of previous research, it argues that interactive value formation is not only associated with value co-creation but also with value co-destruction. In addition, the paper also identifies five interaction value practices — informing, greeting, delivering, ch…
Identity regulation in neo-liberal societies
This article studies the formation and regulation of individual identities among a group of people who after long periods of unemployment are put in a specialized work program for so called ‘occupationally disabled’ individuals. In contrast to its official aim to activate and rehabilitate participants back to the labour market, the study suggests that the work program constitutes the participants as passive and unable to meet the criteria of empl…
Marketing with working consumers
Consumers have entered the world of contemporary organizations. They are even being reconsidered as workers. This article contributes to the body of literature on this theme by focusing on collaborative marketing, which is the organization of marketing work conducted jointly by marketing professionals and consumers. This article draws on the ethnographic study of a collaborative marketing programme organized by the carmaker Alfa Romeo that engage…
Lifestyle entrepreneurs and their identity construction
Understanding Public Service Innovation as Resource Integration and Creation of Value Propositions
This paper departs from research on Public Service Logic (PSL) to advance a framework of public service innovation (PSI) by incorporating the notions of resource integration and value proposition. The framework consists of three resource integration processes, referred to as value creation, value co‐creation and value facilitation, through which users and employees detect problems and suggest solutions that contribute to service innovation by cre…
Continuing the development of the public service logic
This paper reports on a study of value co-destruction in public services, i.e. diminishment of value by interaction between providers, users, and other actors. The goal is to contribute to the public service logic (PSL) that suggest a shift from linear co-production to dynamic value co-creation. However, PSL has devoted scant attention to value co-destruction. The paper contributes by identifying four dimensions representing causes of value co-de…
Normative Violence in Domestic Service
This paper contributes to business ethics by focusing on consumption that is characterized by normative violence. By drawing on the work of Judith Butler this study of kajer lok —a female subaltern group of Indian domestic service providers—and their higher status clients shows how codes of status-based consumption shaped by markets, class, caste, and patriarchy create a social order that reduces kajer lok to “ungreivable” lives. Our study contri…
Conflicts over public value within public service ecosystems
In this paper, strategic action field theory and public value theory are utilized to develop knowledge about conflicts over public value in public service ecosystems (PSEs), with disabled people's striving for independent living serving as an illustration.Five propositions are developed to show how conflicts in PSEs i) are centred around public value, ii) occur between incumbents and challengers, iii) implicate social skills, iv) are triggered by…
Understanding tensions in strategic communication practices
Purpose In this study, we applied the strategy-as-practice (SAP) framework to analyse strategic communication practices. SAP implies approaching strategy as something that organisational members do and is useful for understanding the tensions between emergence and formalisation and between planning and improvisation that characterise the everyday communication work of communication practitioners. Design/methodology/approach The paper is based on …
Public services as practices
Despite the importance of public services, a sound conceptualization of what they are is lacking. Following an analysis of research on public service logic, public value and practices, this paper proposes a public services as practices framework. This framework defines public services as bundles of shared public value co-creation practices that consists of templates and performances. While templates are designed to co-create public and private va…
Public value as care within and for practices
This article draws on practice theory and care theory to conceptualize public value as care within and for the practices to which citizens are entitled. In doing so, it contributes by theoretically integrating major strands of public value research. More specifically, it shows that strategic management of public value depends on the sustained care for practices; that contestation over public value centres on struggles over what should be cared fo…
Citizens engaging in public service provision
Value co-creation (VCC) in public service provision has become increasingly influential in public administration and management research and practice, although empirical research reflecting on its proposed benefits is lacking. We address this lacuna through a study of social insurance services in Sweden. The findings are analysed based on the literature on VCC and by drawing on research carried out in the private sector, which suggests that explo…
Political science (10 obras) · Business (9 obras) · Public relations (8 obras) · Computer Science (7 obras) · Marketing (7 obras) · Service and Product Innovation (7 obras) · Sociology (7 obras) · Co-Creation (5 obras) · Management and Organizational Studies (5 obras) · Public value (5 obras)