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Gregory A Porumbescu

Datos Biográficos

ID1739947
NOMBREGregory A Porumbescu
NOMBRESGregory A
APELLIDOPorumbescu
FIRMAPORUMBESCU G A
AFILIACIONESYonsei University
ORCID0000-0001-8595-6068
VERIFICADOSí
TOTAL DE OBRAS30
TOTAL DE CITAS454
TOTAL COMO AUTOR30
TOTAL COMO EDITOR0
PRIMER AÑO DE PUBLICACIÓN2013
AÑO MÁS RECIENTE DE PUBLICACIÓN2026
ÍNDICE H10
  • The impact of public agency representation on citizen perception in the face of technological discrimination

    Open Access•Younghyun Cho, James E Wright et al.•ARTICLE•Public Management Review•2026

    This study explores how public agency representation and expertise shape citizen perceptions of algorithmic discrimination. Using theories of representative bureaucracy and Human-In-The-Loop (HITL), an experimental design with a general population and an African American sample examines how algorithmic correction approaches influence trust, legitimacy, and perceived performance. Expert involvement increases positive perceptions across samples, wi…

  • Frontline Workers and Civic Tech

    Open Access•Gregory A Porumbescu, Vishal Trehan et al.•ARTICLE•Public Administration Review•2025•Referencias: 43

    As governments increasingly digitalize client encounters, there are growing concerns that standardized platforms may reduce bureaucratic responsiveness, particularly for historically underserved communities. We examine whether frontline workers help close that gap through their use of civic‐tech platforms. Analyzing 8037 service requests from Newark's Open311 system (2019–2022) using machine learning classification and spatial analysis, we find t…

  • Community‐Oriented or Self‐Interested? Citizen Motivations for Engaging in Digital Coproduction

    Open Access•Vishal Trehan, Gregory A Porumbescu et al.•ARTICLE•Public Administration•2025•Referencias: 7

    Public organizations increasingly use digitally enabled platforms such as 311 (a nonemergency service in the United States) to facilitate coproduction and improve service delivery. While prior research has examined coproducers' motivations, we know little about motivations for digital coproduction. This study examines whether residents who engage in digital coproduction are motivated by self‐interest or community orientation, and whether motivati…

  • Does Institutional Transparency Affect Citizen Trust in Predictive Policing? Evidence From a Survey‐Experiment in The Netherlands

    Open Access•Esther Nieuwenhuizen, Vishal Trehan et al.•ARTICLE•Public Administration•2025•Citada por: 1•Referencias: 16

    Police organizations increasingly use predictive algorithms for surveillance, raising privacy concerns and potentially decreasing citizen trust in these prominent policing tools. This paper investigates whether two dimensions of institutional transparency, transparency about legislation and external monitoring, can influence trust in predictive policing. Using a representative survey experiment with 877 Dutch citizens, we find that disclosing how…

  • The Moderating Role of Workplace Autonomy on Corruption Control Strategies

    Open Access•Danee Kim, Gregory A Porumbescu•ARTICLE•Public Administration Review•2025•Referencias: 89

    Corruption research highlights the importance of organizational and individual correlates, such as corruption control strategies or public employee attitudes. In this study, we integrate these research streams by examining whether the effectiveness of two common organizational approaches to controlling corruption—value‐oriented strategies, which emphasize ethical decision‐making, and compliance‐oriented strategies, which rely on monitoring, audit…

  • Can reducing learning costs improve public support for means‐tested benefit programs

    Open Access•Gregory A Porumbescu, Stephanie Walsh et al.•ARTICLE•Policy Studies Journal•2025•Citada por: 2•Referencias: 49

    This study investigates how efforts to reduce learning costs of means‐tested public benefit programs impact public support of these programs and perceived deservingness of program beneficiaries. Focusing on the Supplemental Nutrition Assistance Program (SNAP) in the United States, a well‐known means‐tested public benefit program, we integrate research from educational psychology with policy feedback theory, predicting that the structure of inform…

  • Using technology to reduce learning costs and improve program comprehension

    Open Access•Stephanie Walsh, Stephanie J Walsh et al.•ARTICLE•Public Administration Review•2024•Referencias: 9

    The Supplemental Nutrition Assistance Program (SNAP) provides food assistance to those in need, and while the program reaches many who are eligible, program participation falls short of reaching all who are eligible. One factor contributing to this gap in participation is difficulty understanding program eligibility, a common challenge with means‐tested benefit programs. Governments have attempted to improve public understanding of these complex …

  • The role of target populations in resident support for local collaboration

    Open Access•Vaiva Kalesnikaite, Milena I Neshkova et al.•ARTICLE•Public Administration Review•2024•Referencias: 61

    The characteristics of populations benefiting from collaboration are mostly regarded as contextual factors in collaborative theory and research. Drawing on policy design and distributive justice theories, this study seeks to understand how public support for collaboration varies depending on the characteristics of the target population that benefits from collective action. The analysis demonstrates that collaborative arrangements aiding populatio…

  • Social equity in the data era

    Open Access•Erna Ruijer, Gregory A Porumbescu et al.•ARTICLE•Public Administration Review•2022•Citada por: 21•Referencias: 20

    Governments increasingly rely on large amounts of data to deliver public services. In response, there is a robust discussion about the implications of this trend for efficiency and economy, but much less attention is paid to social equity. To address this issue, our study synthesizes cross‐disciplinary research on the relationship between data‐driven public services and social equity. Based on a systematic literature review of 190 articles coveri…

  • When blame avoidance backfires

    Open Access•Gregory A Porumbescu, Gregory Porumbescu et al.•ARTICLE•Governance•2022•Citada por: 17•Referencias: 39

    Public officials use blame avoidance strategies when communicating performance information. While such strategies typically involve shifting blame to political opponents or other governments, we examine how they might direct blame to ethnic groups. We focus on the COVID‐19 pandemic, where the Trump administration sought to shift blame by scapegoating (using the term “Chinese virus”) and mitigate blame by positively framing performance information…

  • Altruism and vaccination intentions

    Open Access•Maria Cucciniello, Paolo Pin et al.•ARTICLE•Social Science & Medicine•2022•Citada por: 9•Referencias: 24

    Vaccine hesitancy has been on the rise throughout the past two decades, especially in high income countries where existing pro-vaccination public health communication strategies have proven ineffective. We argue that appealing to other-regarding preferences is one way of improving the effectiveness of public health communication strategies. To test this argument, we assess how vaccination intentions are influenced by the presence of people who ca…

  • Capturing the social relevance of government transparency and accountability using a behavioral lens

    Open Access•Gregory A Porumbescu, Marcia Grimes et al.•ARTICLE•Journal of Behavioral Public…•2021

    The link between transparency and accountability is an often discussed feature of good governance. Despite a great deal of attention, this relationship remains poorly understood. We argue that the adoption of a behavioral lens to evaluate the impact of transparency on accountability offers new opportunities to discover novel mechanisms that contribute to a more systematic understanding of when and why increasing government transparency enhances a…

  • Softening Performance's Pitfalls by Integrating Context and Capacity

    Open Access•Robert K Christensen, Tobin Im et al.•ARTICLE•Public Administration Review•2021•Citada por: 3•Referencias: 17

    This article argues that government performance is better understood and managed within a broader competitiveness framework. Government competitiveness recursively integrates performance with organizational capacity and context. We illustrate this more holistic view with recent COVID‐19 examples as well as recent scholarship, including some recent PAR publications related to this topic

  • Performance Information, Racial Bias, and Citizen Evaluations of Government

    Open Access•Gregory A Porumbescu, Suzanne J Piotrowski et al.•ARTICLE•Journal of Public Administration…•2021•Citada por: 11•Referencias: 67

    Social accountability reforms emphasize expanding performance information disclosure and incorporating citizen feedback into performance evaluations of public organizations. However, social accountability scholarship has largely ignored possible discriminatory implications of performance information use despite calls for more social equity research. We look to bridge these two literatures, arguing that increasing exposure to performance informati…

  • Accounting for citizens when explaining open government effectiveness

    Open Access•Gregory A Porumbescu, Maria Cucciniello et al.•ARTICLE•Government Information Quarterly•2020•Citada por: 4•Referencias: 19

  • The Limits of Social Media for Public Administration Research and Practice

    Open Access•Megan Feeney, Gregory A Porumbescu et al.•ARTICLE•Public Administration Review•2020•Citada por: 25•Referencias: 6

    Governments around the world increasingly rely on social media to expand civic engagement. While these efforts are motivated by optimism that social media platforms have the potential to mobilize more diverse segments of the public, there is growing concern that the use of these tools by governments can reinforce existing power differentials and create new challenges for inclusion, accountability, and democracy. To understand the potential of soc…

  • Only hearing what they want to hear

    Open Access•Gregory A Porumbescu, Maria Cucciniello et al.•ARTICLE•Public Administration•2020•Citada por: 7•Referencias: 13

    While performance information is often used to communicate the importance of public policies and stimulate civic engagement, we know little about the processes that connect the two. This study proposes a conceptual model that links performance information to a specific form of public engagement: coproduction. Drawing on insights from information aversion theory, we argue that the effect of performance information on engagement in coproduction dep…

  • Can budget ambiguity crowd out intrinsic motivation? Longitudinal evidence from federal executive departments

    Open Access•Jongmin Shon, Gregory A Porumbescu et al.•ARTICLE•Public Administration•2019•Citada por: 1•Referencias: 24

    While some scholars have assessed how various features of organizational structure shape intrinsic motivation, the role of budgets and, in particular, programme funding has been overlooked. To address this gap in the literature, we examine how programme funding decisions impact employee motivation. Referencing previous work, we hypothesize that funding choices that emphasize some programmes over others signal clearer organizational goals for empl…

  • A slow and steady approach to building trust in government

    Open Access•Gregory A Porumbescu•ARTICLE•Journal of Public Administration…•2018•Referencias: 3

  • Engendering inclusive e-government use through citizen IT training programs

    Open Access•Jae Bok Lee, Gregory A Porumbescu•ARTICLE•Government Information Quarterly•2018•Citada por: 8•Referencias: 5

  • Linking Decision-Making Procedures to Decision Acceptance and Citizen Voice

    Open Access•Gregory A Porumbescu, Stephan Grimmelikhuijsen•ARTICLE•The American Review of Public…•2017•Citada por: 16•Referencias: 19

    Government decision-making procedures and transparency ensure responsive governance. Yet, there are few attempts to assess how these two factors shape citizens’ intentions to voice opposition to government decisions. We predict that the effect of decision-making procedures on voice is contingent upon the fairness of government decision-making procedures. We also hypothesize that the strength of this effect will vary according to how transparent t…

  • Does Transparency Improve Citizens’ Perceptions of Government Performance? Evidence From Seoul, South Korea

    Open Access•Gregory A Porumbescu•ARTICLE•Administration & Society•2017•Citada por: 8•Referencias: 51

    Despite a great deal of research that examines consequences of transparency policies, there have been few empirical assessments of the relationship between transparency and citizens’ perceptions of public sector performance. This study focuses upon the relationship between computer-mediated transparency and perceptions of public sector performance in particular. We hypothesize that citizens’ increased exposure to computer-mediated transparency wi…

  • Translating policy transparency into policy understanding and policy support

    Open Access•Gregory A Porumbescu, Nicky Belle et al.•ARTICLE•Public Administration•2017•Citada por: 18•Referencias: 9

    While transparency is viewed as a means of improving citizen understanding of public policies and eliciting policy support, there are few empirical assessments of these relationships. We address this gap in the literature using an experimental design. We predict that exposure to less detailed policy information improves policy understanding, and that this effect varies according to presentation format. Further, we predict that policy understandin…

  • Can Transparency Foster More Understanding and Compliant Citizens

    Open Access•Gregory A Porumbescu, Meghan I H Lindeman et al.•ARTICLE•Public Administration Review•2017•Referencias: 66

    Voluntary policy compliance is an important yet rarely studied topic in public administration. To address the paucity of research, this article proposes and empirically tests a conceptual framework that ties policy transparency and policy understanding to voluntary policy compliance intentions. The reasoning is that the extent to which citizens understand a policy contributes to their intentions to comply with that policy. Further, the authors ar…

  • Linking public sector social media and e-government website use to trust in government

    Open Access•Gregory A Porumbescu•ARTICLE•Government Information Quarterly•2016•Citada por: 26•Referencias: 41

Siguiente
  • The Effect of Transparency on Trust in Government

    Open Access•Stephan Grimmelikhuijsen, Gregory A Porumbescu et al.•ARTICLE•Public Administration Review•2013•Citada por: 154•Referencias: 23

    Transparency is considered a key value for trustworthy governments. However, the effect of transparency on citizens’ trust across national cultures is overlooked in current research. This article compares the effect of transparency on trust in government in the Netherlands and South Korea. The effect is investigated in two similar series of three experiments. The authors hypothesize that the effect of transparency differs because the countries ha…

  • Internet, Trust in Government, and Citizen Compliance

    Tobin Im, Wenchun Cho et al.•ARTICLE•Journal of Public Administration…•2014•Citada por: 75•Referencias: 50

    This research investigates how levels of citizen trust in government and compliance are affected by citizens' use of the Internet. Starting from the premise that information is a key determinant of public opinion and citizen behavior, this research explores the extent to which the time that citizens spend on the Internet affects their trust in government and compliance with government policies, compared with the influence of the traditional, offl…

  • Linking Transparency to Trust in Government and Voice

    Open Access•Gregory A Porumbescu, Gregory Porumbescu•ARTICLE•The American Review of Public…•2015•Citada por: 46•Referencias: 50

    The objective of this study is to provide a more nuanced assessment of the relationship between public sector transparency and trust in government. Specifically, we examine how different tools used to enhance transparency—social media and e-government websites—relate to citizens’ perceptions of government trustworthiness. We then examine how these relationships vary according to how frequently citizens exercise voice. Findings indicate respondent…

  • Linking public sector social media and e-government website use to trust in government

    Open Access•Gregory A Porumbescu•ARTICLE•Government Information Quarterly•2016•Citada por: 26•Referencias: 41

  • The Limits of Social Media for Public Administration Research and Practice

    Open Access•Megan Feeney, Gregory A Porumbescu et al.•ARTICLE•Public Administration Review•2020•Citada por: 25•Referencias: 6

    Governments around the world increasingly rely on social media to expand civic engagement. While these efforts are motivated by optimism that social media platforms have the potential to mobilize more diverse segments of the public, there is growing concern that the use of these tools by governments can reinforce existing power differentials and create new challenges for inclusion, accountability, and democracy. To understand the potential of soc…

  • Social equity in the data era

    Open Access•Erna Ruijer, Gregory A Porumbescu et al.•ARTICLE•Public Administration Review•2022•Citada por: 21•Referencias: 20

    Governments increasingly rely on large amounts of data to deliver public services. In response, there is a robust discussion about the implications of this trend for efficiency and economy, but much less attention is paid to social equity. To address this issue, our study synthesizes cross‐disciplinary research on the relationship between data‐driven public services and social equity. Based on a systematic literature review of 190 articles coveri…

  • Translating policy transparency into policy understanding and policy support

    Open Access•Gregory A Porumbescu, Nicky Belle et al.•ARTICLE•Public Administration•2017•Citada por: 18•Referencias: 9

    While transparency is viewed as a means of improving citizen understanding of public policies and eliciting policy support, there are few empirical assessments of these relationships. We address this gap in the literature using an experimental design. We predict that exposure to less detailed policy information improves policy understanding, and that this effect varies according to presentation format. Further, we predict that policy understandin…

  • When blame avoidance backfires

    Open Access•Gregory A Porumbescu, Gregory Porumbescu et al.•ARTICLE•Governance•2022•Citada por: 17•Referencias: 39

    Public officials use blame avoidance strategies when communicating performance information. While such strategies typically involve shifting blame to political opponents or other governments, we examine how they might direct blame to ethnic groups. We focus on the COVID‐19 pandemic, where the Trump administration sought to shift blame by scapegoating (using the term “Chinese virus”) and mitigate blame by positively framing performance information…

  • Linking Decision-Making Procedures to Decision Acceptance and Citizen Voice

    Open Access•Gregory A Porumbescu, Stephan Grimmelikhuijsen•ARTICLE•The American Review of Public…•2017•Citada por: 16•Referencias: 19

    Government decision-making procedures and transparency ensure responsive governance. Yet, there are few attempts to assess how these two factors shape citizens’ intentions to voice opposition to government decisions. We predict that the effect of decision-making procedures on voice is contingent upon the fairness of government decision-making procedures. We also hypothesize that the strength of this effect will vary according to how transparent t…

  • Performance Information, Racial Bias, and Citizen Evaluations of Government

    Open Access•Gregory A Porumbescu, Suzanne J Piotrowski et al.•ARTICLE•Journal of Public Administration…•2021•Citada por: 11•Referencias: 67

    Social accountability reforms emphasize expanding performance information disclosure and incorporating citizen feedback into performance evaluations of public organizations. However, social accountability scholarship has largely ignored possible discriminatory implications of performance information use despite calls for more social equity research. We look to bridge these two literatures, arguing that increasing exposure to performance informati…

  • Altruism and vaccination intentions

    Open Access•Maria Cucciniello, Paolo Pin et al.•ARTICLE•Social Science & Medicine•2022•Citada por: 9•Referencias: 24

    Vaccine hesitancy has been on the rise throughout the past two decades, especially in high income countries where existing pro-vaccination public health communication strategies have proven ineffective. We argue that appealing to other-regarding preferences is one way of improving the effectiveness of public health communication strategies. To test this argument, we assess how vaccination intentions are influenced by the presence of people who ca…

  • Engendering inclusive e-government use through citizen IT training programs

    Open Access•Jae Bok Lee, Gregory A Porumbescu•ARTICLE•Government Information Quarterly•2018•Citada por: 8•Referencias: 5

  • Does Transparency Improve Citizens’ Perceptions of Government Performance? Evidence From Seoul, South Korea

    Open Access•Gregory A Porumbescu•ARTICLE•Administration & Society•2017•Citada por: 8•Referencias: 51

    Despite a great deal of research that examines consequences of transparency policies, there have been few empirical assessments of the relationship between transparency and citizens’ perceptions of public sector performance. This study focuses upon the relationship between computer-mediated transparency and perceptions of public sector performance in particular. We hypothesize that citizens’ increased exposure to computer-mediated transparency wi…

  • Only hearing what they want to hear

    Open Access•Gregory A Porumbescu, Maria Cucciniello et al.•ARTICLE•Public Administration•2020•Citada por: 7•Referencias: 13

    While performance information is often used to communicate the importance of public policies and stimulate civic engagement, we know little about the processes that connect the two. This study proposes a conceptual model that links performance information to a specific form of public engagement: coproduction. Drawing on insights from information aversion theory, we argue that the effect of performance information on engagement in coproduction dep…

  • Accounting for citizens when explaining open government effectiveness

    Open Access•Gregory A Porumbescu, Maria Cucciniello et al.•ARTICLE•Government Information Quarterly•2020•Citada por: 4•Referencias: 19

  • Softening Performance's Pitfalls by Integrating Context and Capacity

    Open Access•Robert K Christensen, Tobin Im et al.•ARTICLE•Public Administration Review•2021•Citada por: 3•Referencias: 17

    This article argues that government performance is better understood and managed within a broader competitiveness framework. Government competitiveness recursively integrates performance with organizational capacity and context. We illustrate this more holistic view with recent COVID‐19 examples as well as recent scholarship, including some recent PAR publications related to this topic

  • Can reducing learning costs improve public support for means‐tested benefit programs

    Open Access•Gregory A Porumbescu, Stephanie Walsh et al.•ARTICLE•Policy Studies Journal•2025•Citada por: 2•Referencias: 49

    This study investigates how efforts to reduce learning costs of means‐tested public benefit programs impact public support of these programs and perceived deservingness of program beneficiaries. Focusing on the Supplemental Nutrition Assistance Program (SNAP) in the United States, a well‐known means‐tested public benefit program, we integrate research from educational psychology with policy feedback theory, predicting that the structure of inform…

  • Examining the Distinctiveness of Antecedents to Trust in Government

    Gregory A Porumbescu, Yoonhwan Park•ARTICLE•African and Asian Studies•2014•Citada por: 2•Referencias: 19

    Approaches to understanding trust in government are likely to be incomplete if they are only applied to trust and not government as well. As such, this study builds upon existing attempts to understand trust in government by deconstructing the terms trust and government and assessing the relationships among the various components within South Korea. To analyse the antecedents of trust in government, multiple regression analyses are used to assess…

  • Does Institutional Transparency Affect Citizen Trust in Predictive Policing? Evidence From a Survey‐Experiment in The Netherlands

    Open Access•Esther Nieuwenhuizen, Vishal Trehan et al.•ARTICLE•Public Administration•2025•Citada por: 1•Referencias: 16

    Police organizations increasingly use predictive algorithms for surveillance, raising privacy concerns and potentially decreasing citizen trust in these prominent policing tools. This paper investigates whether two dimensions of institutional transparency, transparency about legislation and external monitoring, can influence trust in predictive policing. Using a representative survey experiment with 877 Dutch citizens, we find that disclosing how…

  • Can budget ambiguity crowd out intrinsic motivation? Longitudinal evidence from federal executive departments

    Open Access•Jongmin Shon, Gregory A Porumbescu et al.•ARTICLE•Public Administration•2019•Citada por: 1•Referencias: 24

    While some scholars have assessed how various features of organizational structure shape intrinsic motivation, the role of budgets and, in particular, programme funding has been overlooked. To address this gap in the literature, we examine how programme funding decisions impact employee motivation. Referencing previous work, we hypothesize that funding choices that emphasize some programmes over others signal clearer organizational goals for empl…

  • The Effect of Transparency on Trust in Government

    Open Access•Stephan Grimmelikhuijsen, Gregory A Porumbescu et al.•ARTICLE•Public Administration Review•2013•Citada por: 154•Referencias: 23

    Transparency is considered a key value for trustworthy governments. However, the effect of transparency on citizens’ trust across national cultures is overlooked in current research. This article compares the effect of transparency on trust in government in the Netherlands and South Korea. The effect is investigated in two similar series of three experiments. The authors hypothesize that the effect of transparency differs because the countries ha…

  • Examining the Distinctiveness of Antecedents to Trust in Government

    Gregory A Porumbescu, Yoonhwan Park•ARTICLE•African and Asian Studies•2014•Citada por: 2•Referencias: 19

    Approaches to understanding trust in government are likely to be incomplete if they are only applied to trust and not government as well. As such, this study builds upon existing attempts to understand trust in government by deconstructing the terms trust and government and assessing the relationships among the various components within South Korea. To analyse the antecedents of trust in government, multiple regression analyses are used to assess…

  • Internet, Trust in Government, and Citizen Compliance

    Tobin Im, Wenchun Cho et al.•ARTICLE•Journal of Public Administration…•2014•Citada por: 75•Referencias: 50

    This research investigates how levels of citizen trust in government and compliance are affected by citizens' use of the Internet. Starting from the premise that information is a key determinant of public opinion and citizen behavior, this research explores the extent to which the time that citizens spend on the Internet affects their trust in government and compliance with government policies, compared with the influence of the traditional, offl…

  • Linking Transparency to Trust in Government and Voice

    Open Access•Gregory A Porumbescu, Gregory Porumbescu•ARTICLE•The American Review of Public…•2015•Citada por: 46•Referencias: 50

    The objective of this study is to provide a more nuanced assessment of the relationship between public sector transparency and trust in government. Specifically, we examine how different tools used to enhance transparency—social media and e-government websites—relate to citizens’ perceptions of government trustworthiness. We then examine how these relationships vary according to how frequently citizens exercise voice. Findings indicate respondent…

  • Linking public sector social media and e-government website use to trust in government

    Open Access•Gregory A Porumbescu•ARTICLE•Government Information Quarterly•2016•Citada por: 26•Referencias: 41

  • Years of Transparency Research

    Open Access•Maria Cucciniello, Gregory A Porumbescu et al.•ARTICLE•Public Administration Review•2016•Referencias: 51

    This article synthesizes the cross‐disciplinary literature on government transparency. It systematically reviews research addressing the topic of government transparency published between 1990 and 2015. The review uses 187 studies to address three questions: (1) What forms of transparency has the literature identified? (2) What outcomes does the literature attribute to transparency? and (3) How successful is transparency in achieving those goals?…

  • Linking Decision-Making Procedures to Decision Acceptance and Citizen Voice

    Open Access•Gregory A Porumbescu, Stephan Grimmelikhuijsen•ARTICLE•The American Review of Public…•2017•Citada por: 16•Referencias: 19

    Government decision-making procedures and transparency ensure responsive governance. Yet, there are few attempts to assess how these two factors shape citizens’ intentions to voice opposition to government decisions. We predict that the effect of decision-making procedures on voice is contingent upon the fairness of government decision-making procedures. We also hypothesize that the strength of this effect will vary according to how transparent t…

  • Does Transparency Improve Citizens’ Perceptions of Government Performance? Evidence From Seoul, South Korea

    Open Access•Gregory A Porumbescu•ARTICLE•Administration & Society•2017•Citada por: 8•Referencias: 51

    Despite a great deal of research that examines consequences of transparency policies, there have been few empirical assessments of the relationship between transparency and citizens’ perceptions of public sector performance. This study focuses upon the relationship between computer-mediated transparency and perceptions of public sector performance in particular. We hypothesize that citizens’ increased exposure to computer-mediated transparency wi…

  • Translating policy transparency into policy understanding and policy support

    Open Access•Gregory A Porumbescu, Nicky Belle et al.•ARTICLE•Public Administration•2017•Citada por: 18•Referencias: 9

    While transparency is viewed as a means of improving citizen understanding of public policies and eliciting policy support, there are few empirical assessments of these relationships. We address this gap in the literature using an experimental design. We predict that exposure to less detailed policy information improves policy understanding, and that this effect varies according to presentation format. Further, we predict that policy understandin…

  • Can Transparency Foster More Understanding and Compliant Citizens

    Open Access•Gregory A Porumbescu, Meghan I H Lindeman et al.•ARTICLE•Public Administration Review•2017•Referencias: 66

    Voluntary policy compliance is an important yet rarely studied topic in public administration. To address the paucity of research, this article proposes and empirically tests a conceptual framework that ties policy transparency and policy understanding to voluntary policy compliance intentions. The reasoning is that the extent to which citizens understand a policy contributes to their intentions to comply with that policy. Further, the authors ar…

  • A slow and steady approach to building trust in government

    Open Access•Gregory A Porumbescu•ARTICLE•Journal of Public Administration…•2018•Referencias: 3

  • Engendering inclusive e-government use through citizen IT training programs

    Open Access•Jae Bok Lee, Gregory A Porumbescu•ARTICLE•Government Information Quarterly•2018•Citada por: 8•Referencias: 5

  • Can budget ambiguity crowd out intrinsic motivation? Longitudinal evidence from federal executive departments

    Open Access•Jongmin Shon, Gregory A Porumbescu et al.•ARTICLE•Public Administration•2019•Citada por: 1•Referencias: 24

    While some scholars have assessed how various features of organizational structure shape intrinsic motivation, the role of budgets and, in particular, programme funding has been overlooked. To address this gap in the literature, we examine how programme funding decisions impact employee motivation. Referencing previous work, we hypothesize that funding choices that emphasize some programmes over others signal clearer organizational goals for empl…

  • Accounting for citizens when explaining open government effectiveness

    Open Access•Gregory A Porumbescu, Maria Cucciniello et al.•ARTICLE•Government Information Quarterly•2020•Citada por: 4•Referencias: 19

  • The Limits of Social Media for Public Administration Research and Practice

    Open Access•Megan Feeney, Gregory A Porumbescu et al.•ARTICLE•Public Administration Review•2020•Citada por: 25•Referencias: 6

    Governments around the world increasingly rely on social media to expand civic engagement. While these efforts are motivated by optimism that social media platforms have the potential to mobilize more diverse segments of the public, there is growing concern that the use of these tools by governments can reinforce existing power differentials and create new challenges for inclusion, accountability, and democracy. To understand the potential of soc…

  • Only hearing what they want to hear

    Open Access•Gregory A Porumbescu, Maria Cucciniello et al.•ARTICLE•Public Administration•2020•Citada por: 7•Referencias: 13

    While performance information is often used to communicate the importance of public policies and stimulate civic engagement, we know little about the processes that connect the two. This study proposes a conceptual model that links performance information to a specific form of public engagement: coproduction. Drawing on insights from information aversion theory, we argue that the effect of performance information on engagement in coproduction dep…

  • Capturing the social relevance of government transparency and accountability using a behavioral lens

    Open Access•Gregory A Porumbescu, Marcia Grimes et al.•ARTICLE•Journal of Behavioral Public…•2021

    The link between transparency and accountability is an often discussed feature of good governance. Despite a great deal of attention, this relationship remains poorly understood. We argue that the adoption of a behavioral lens to evaluate the impact of transparency on accountability offers new opportunities to discover novel mechanisms that contribute to a more systematic understanding of when and why increasing government transparency enhances a…

  • Softening Performance's Pitfalls by Integrating Context and Capacity

    Open Access•Robert K Christensen, Tobin Im et al.•ARTICLE•Public Administration Review•2021•Citada por: 3•Referencias: 17

    This article argues that government performance is better understood and managed within a broader competitiveness framework. Government competitiveness recursively integrates performance with organizational capacity and context. We illustrate this more holistic view with recent COVID‐19 examples as well as recent scholarship, including some recent PAR publications related to this topic

  • Performance Information, Racial Bias, and Citizen Evaluations of Government

    Open Access•Gregory A Porumbescu, Suzanne J Piotrowski et al.•ARTICLE•Journal of Public Administration…•2021•Citada por: 11•Referencias: 67

    Social accountability reforms emphasize expanding performance information disclosure and incorporating citizen feedback into performance evaluations of public organizations. However, social accountability scholarship has largely ignored possible discriminatory implications of performance information use despite calls for more social equity research. We look to bridge these two literatures, arguing that increasing exposure to performance informati…

  • Social equity in the data era

    Open Access•Erna Ruijer, Gregory A Porumbescu et al.•ARTICLE•Public Administration Review•2022•Citada por: 21•Referencias: 20

    Governments increasingly rely on large amounts of data to deliver public services. In response, there is a robust discussion about the implications of this trend for efficiency and economy, but much less attention is paid to social equity. To address this issue, our study synthesizes cross‐disciplinary research on the relationship between data‐driven public services and social equity. Based on a systematic literature review of 190 articles coveri…

  • When blame avoidance backfires

    Open Access•Gregory A Porumbescu, Gregory Porumbescu et al.•ARTICLE•Governance•2022•Citada por: 17•Referencias: 39

    Public officials use blame avoidance strategies when communicating performance information. While such strategies typically involve shifting blame to political opponents or other governments, we examine how they might direct blame to ethnic groups. We focus on the COVID‐19 pandemic, where the Trump administration sought to shift blame by scapegoating (using the term “Chinese virus”) and mitigate blame by positively framing performance information…

  • Altruism and vaccination intentions

    Open Access•Maria Cucciniello, Paolo Pin et al.•ARTICLE•Social Science & Medicine•2022•Citada por: 9•Referencias: 24

    Vaccine hesitancy has been on the rise throughout the past two decades, especially in high income countries where existing pro-vaccination public health communication strategies have proven ineffective. We argue that appealing to other-regarding preferences is one way of improving the effectiveness of public health communication strategies. To test this argument, we assess how vaccination intentions are influenced by the presence of people who ca…

  • Using technology to reduce learning costs and improve program comprehension

    Open Access•Stephanie Walsh, Stephanie J Walsh et al.•ARTICLE•Public Administration Review•2024•Referencias: 9

    The Supplemental Nutrition Assistance Program (SNAP) provides food assistance to those in need, and while the program reaches many who are eligible, program participation falls short of reaching all who are eligible. One factor contributing to this gap in participation is difficulty understanding program eligibility, a common challenge with means‐tested benefit programs. Governments have attempted to improve public understanding of these complex …

  • The role of target populations in resident support for local collaboration

    Open Access•Vaiva Kalesnikaite, Milena I Neshkova et al.•ARTICLE•Public Administration Review•2024•Referencias: 61

    The characteristics of populations benefiting from collaboration are mostly regarded as contextual factors in collaborative theory and research. Drawing on policy design and distributive justice theories, this study seeks to understand how public support for collaboration varies depending on the characteristics of the target population that benefits from collective action. The analysis demonstrates that collaborative arrangements aiding populatio…

  • Frontline Workers and Civic Tech

    Open Access•Gregory A Porumbescu, Vishal Trehan et al.•ARTICLE•Public Administration Review•2025•Referencias: 43

    As governments increasingly digitalize client encounters, there are growing concerns that standardized platforms may reduce bureaucratic responsiveness, particularly for historically underserved communities. We examine whether frontline workers help close that gap through their use of civic‐tech platforms. Analyzing 8037 service requests from Newark's Open311 system (2019–2022) using machine learning classification and spatial analysis, we find t…

Political science (24 obras) · Public relations (21 obras) · Public Policy and Administration Research (18 obras) · Business (16 obras) · Psychology (16 obras) · E-Government and Public Services (14 obras) · Government (linguistics (12 obras) · Social Psychology (12 obras) · Law (10 obras) · Law (10 obras)

Ethnos_APP • Proyecto Open Source • Licencia MIT • Frontend v2.0.0 • Privacidad y Cookies • Documentación de la API: api.ethnos.app/docs • Código de la API: GitHub • DOI: 10.5281/zenodo.17049435 • Código del Frontend: GitHub • DOI: 10.5281/zenodo.17050053 • cruz.rio.br • Expectantes Misericordiae