Ali Ozturen
Datos Biográficos
| ID | 2072674 |
|---|---|
| NOMBRE | Ali Ozturen |
| NOMBRES | Ali |
| APELLIDO | Ozturen |
| FIRMA | OZTUREN A |
| AFILIACIONES | Eastern Mediterranean University |
| ORCID | 0000-0001-8879-1916 |
| VERIFICADO | Sí |
| TOTAL DE OBRAS | 18 |
| TOTAL DE CITAS | 29 |
| TOTAL COMO AUTOR | 18 |
| TOTAL COMO EDITOR | 0 |
| PRIMER AÑO DE PUBLICACIÓN | 2015 |
| AÑO MÁS RECIENTE DE PUBLICACIÓN | 2024 |
| ÍNDICE H | 3 |
Effects of perceived threat of informal entrepreneurs in improving operational performance and customer bonding of formalised firms through service quality
Underpinned by resource-based and disruptive innovation theories, this study examines the effects of informal players’ perceived threat on the formalized tour operators’ operational performance and customer bonding. The study involved a sample size of 130, collected from the inbound tour operators in Zanzibar. Using partial least squares (PLS-SEM) to analyze the data, our study found that the perceived threat of informal players is positively ass…
Memorable tourism experiences and critical outcomes among nature-based visitors
Intense global competition for natural resources, manifesting in negative environmental externalities, has forced hospitality and tourism stakeholders to adopt strategies that may result in economic growth in tandem with environmental conservation. One such strategy is to cultivate travellers' loyalty to the tourism destinations and encourage them to participate in environmentally friendly activities. Using the affective theory of social exchange…
Mobile application features effects on the application's engagement and intention for continuing use in tourism
The study intends to detect the impacting factors of mApp (mobile application) engagement and the intention for continuing use. The study investigates the conceptual model using the Diffusion of Innovation Theory (DOI) and Uses and Gratifications Theory (UGT). An online survey questionnaire was administered to European consumers. Outcomes show that DOI elements and UGT element playfulness significantly affect user satisfaction and perceived value…
Perceived threat of informal players
This paper explores the effect of the perceived threat of informal tourism actors on the operational performance of formal actors. Based on data collected from 130 inbound tour operators, the paper develops and tests a conceptual model representing the effect of the perceived threat of informal actors. The analysis has revealed a complementary partial mediation effect of the perceived threat of informal actors on operational performance. The perc…
Investigating the factors that trigger airline industry purchase intention
Behavioural response to abusive supervision among hotel employees
The current study draws on conservation of resource theory to propose a research model in which forgiveness climate mediates the influence of abusive supervision on employees’ voice behaviour, helping behaviour, and customer‐centric organisational citizen behaviour (OCB). Data gathered from hotel employees and their co‐workers in Nigeria were used to assess the hypothesised associations. These relationships were assessed using structural equation…
Organizational level antecedents of value co-destruction in hospitality industry
The recent upsurge in theoretical advances in value co-creation in service organizations provides the credo to uncover the likely predictors of value co-destruction which may sometimes be the end point of the co-creation process. Thus, this paper aims to investigate how hotel employees’ perception of leadership support, supportive organizational climate and management’s commitment to value co-creation predicts value co-destruction in their organi…
Workplace mistreatment and spiritual leadership
The present study proposed and tested a mediation model which investigated the direct and mediated effect of spiritual leadership on employee’s group innovativeness via workplace bullying and tolerance to incivility as mediating variables, under the lens of spiritual leadership theory, SET and IM theory. Structural equation modelling was used to analyse data from 368 4- and 5-star hotels’ full-time employees in Izmir and Bodrum regions of Turkey.…
A passionate travel to mind green turtles—Unpacking the complexity of visitors' green behaviour
The current studies in the tourism‐environmental domain often take a reductionist approach towards the complex issue of human behaviour that is criticized for its shortcomings. Therefore, to fill this gap, the authors developed and tested a theoretical model drawing on the complexity theory with emerging concepts, that is, dualistic‐passion paradigm, and mindfulness notion to predict the potential source of pro‐environmental behaviour. Following …
Effects of privacy concern, risk, and information control in a smart tourism destination
Smart tourism destinations are growing, with the use and implementation of technology to make travel more enjoyable. Still, the tourist's information privacy concerns generated by the big data available to the destination and service providers is a significant problem for smart tourism, which can affect the sustainability and economic benefit of the smart tourism destination. This study investigates privacy concern, perceived risk, control of inf…
Can Website quality Moderate the Relationship between Information‐task‐fit and Electronic word of mouth
Information technology expertise has comprehensively revamped and made well recognized, the hospitality and tourism industry. Electronic businesses, which are different type of commercial business was constructed and established with the help of the internet, and this now affects the way clients react. The current research seeks to explore the effect of information‐task‐fit, on electronic word of mouth (eWOM) of users of Turkish airlines. Further…
Avoiding employee deviance in the hotel industry
The current paper observes the effect of ethics in leadership on employees trust, affective commitments, and deviance behaviors. Ethical behavior, choices of supervisors and managers, and apprehension of the establishments where deviant activities are supported by workers will be vital. The impression of corrupt morals appears to be a risk to the achievement of the institution. This study made use of a method using a convenience sample. Statistic…
Inspiring employee voice through leader–member exchange
The competitiveness in the hotel setting around the world is increasingly developing worldwide, as hotels try to follow innovative strategies to cultivate, and as customers have more alternatives to make choices. This paper makes use of 3 and 4 star hotels in the South‐west region of Cameroon. Five‐star hotels were not included in the study because none were found in the region. Leader–member exchange (LMX) induces good employee job performance a…
The nexus of workplace incivility and emotional exhaustion in hotel industry
Workplace incivility is continuously seen as a stressor for the employee and the organization. No organization prospers in an uncivil environment. The high level of turnover intention that results from an uncivil working environment threatens the organization's reputation and sustainability. Adopting from Bagozzi's Appraisal‐Emotional Response, this study tested the relationship between workplace incivility, turnover intention, and job satisfacti…
Residents’ environmentally responsible behavior
The objectives of this study were to examine the contribution of residents’ commitment of a touristic destination in form of their attachment and involvement to the community, and impacts of attitudes to the environment on their environmentally responsible behavior in attracting tourists to their destination. The questionnaire was used to collect data from 300 Cypriots residing in Famagusta. Data were analyzed using PLS-SEM. The findings demonstr…
Emerging realm of 360-degree technology to promote tourism destination
Explanatory investigation of the moderating role of employee proactivity on the causal relationship between innovation‐based human resource management and employee satisfaction
In this paper, combinations of structural equation modeling and moderated‐hierarchical regression were used to examine the causal influence of organization‐driven innovation‐based human resource management on employee satisfaction among passenger‐contact employees in Nigeria. Further, we investigated the role that employee's proactivity plays in the aforementioned causal relationship. Specifically, our result implied that with higher levels of pr…
Collaborative Relationships of Professional Service Organizations for Project Success
Revealing the key success factors that define supplier-customer relationships within delivery of professional services is the principal focus of this study. It analyses the interdependencies of these success factors and how they influence the collaboration success as well as ultimately the delivery success. In other words, it shows how good the designed model of key success factors fits reality and which factors have the largest influence within …
Emerging realm of 360-degree technology to promote tourism destination
Explanatory investigation of the moderating role of employee proactivity on the causal relationship between innovation‐based human resource management and employee satisfaction
In this paper, combinations of structural equation modeling and moderated‐hierarchical regression were used to examine the causal influence of organization‐driven innovation‐based human resource management on employee satisfaction among passenger‐contact employees in Nigeria. Further, we investigated the role that employee's proactivity plays in the aforementioned causal relationship. Specifically, our result implied that with higher levels of pr…
Residents’ environmentally responsible behavior
The objectives of this study were to examine the contribution of residents’ commitment of a touristic destination in form of their attachment and involvement to the community, and impacts of attitudes to the environment on their environmentally responsible behavior in attracting tourists to their destination. The questionnaire was used to collect data from 300 Cypriots residing in Famagusta. Data were analyzed using PLS-SEM. The findings demonstr…
Mobile application features effects on the application's engagement and intention for continuing use in tourism
The study intends to detect the impacting factors of mApp (mobile application) engagement and the intention for continuing use. The study investigates the conceptual model using the Diffusion of Innovation Theory (DOI) and Uses and Gratifications Theory (UGT). An online survey questionnaire was administered to European consumers. Outcomes show that DOI elements and UGT element playfulness significantly affect user satisfaction and perceived value…
Behavioural response to abusive supervision among hotel employees
The current study draws on conservation of resource theory to propose a research model in which forgiveness climate mediates the influence of abusive supervision on employees’ voice behaviour, helping behaviour, and customer‐centric organisational citizen behaviour (OCB). Data gathered from hotel employees and their co‐workers in Nigeria were used to assess the hypothesised associations. These relationships were assessed using structural equation…
Inspiring employee voice through leader–member exchange
The competitiveness in the hotel setting around the world is increasingly developing worldwide, as hotels try to follow innovative strategies to cultivate, and as customers have more alternatives to make choices. This paper makes use of 3 and 4 star hotels in the South‐west region of Cameroon. Five‐star hotels were not included in the study because none were found in the region. Leader–member exchange (LMX) induces good employee job performance a…
Collaborative Relationships of Professional Service Organizations for Project Success
Revealing the key success factors that define supplier-customer relationships within delivery of professional services is the principal focus of this study. It analyses the interdependencies of these success factors and how they influence the collaboration success as well as ultimately the delivery success. In other words, it shows how good the designed model of key success factors fits reality and which factors have the largest influence within …
Explanatory investigation of the moderating role of employee proactivity on the causal relationship between innovation‐based human resource management and employee satisfaction
In this paper, combinations of structural equation modeling and moderated‐hierarchical regression were used to examine the causal influence of organization‐driven innovation‐based human resource management on employee satisfaction among passenger‐contact employees in Nigeria. Further, we investigated the role that employee's proactivity plays in the aforementioned causal relationship. Specifically, our result implied that with higher levels of pr…
Can Website quality Moderate the Relationship between Information‐task‐fit and Electronic word of mouth
Information technology expertise has comprehensively revamped and made well recognized, the hospitality and tourism industry. Electronic businesses, which are different type of commercial business was constructed and established with the help of the internet, and this now affects the way clients react. The current research seeks to explore the effect of information‐task‐fit, on electronic word of mouth (eWOM) of users of Turkish airlines. Further…
Avoiding employee deviance in the hotel industry
The current paper observes the effect of ethics in leadership on employees trust, affective commitments, and deviance behaviors. Ethical behavior, choices of supervisors and managers, and apprehension of the establishments where deviant activities are supported by workers will be vital. The impression of corrupt morals appears to be a risk to the achievement of the institution. This study made use of a method using a convenience sample. Statistic…
Inspiring employee voice through leader–member exchange
The competitiveness in the hotel setting around the world is increasingly developing worldwide, as hotels try to follow innovative strategies to cultivate, and as customers have more alternatives to make choices. This paper makes use of 3 and 4 star hotels in the South‐west region of Cameroon. Five‐star hotels were not included in the study because none were found in the region. Leader–member exchange (LMX) induces good employee job performance a…
The nexus of workplace incivility and emotional exhaustion in hotel industry
Workplace incivility is continuously seen as a stressor for the employee and the organization. No organization prospers in an uncivil environment. The high level of turnover intention that results from an uncivil working environment threatens the organization's reputation and sustainability. Adopting from Bagozzi's Appraisal‐Emotional Response, this study tested the relationship between workplace incivility, turnover intention, and job satisfacti…
Residents’ environmentally responsible behavior
The objectives of this study were to examine the contribution of residents’ commitment of a touristic destination in form of their attachment and involvement to the community, and impacts of attitudes to the environment on their environmentally responsible behavior in attracting tourists to their destination. The questionnaire was used to collect data from 300 Cypriots residing in Famagusta. Data were analyzed using PLS-SEM. The findings demonstr…
Emerging realm of 360-degree technology to promote tourism destination
Organizational level antecedents of value co-destruction in hospitality industry
The recent upsurge in theoretical advances in value co-creation in service organizations provides the credo to uncover the likely predictors of value co-destruction which may sometimes be the end point of the co-creation process. Thus, this paper aims to investigate how hotel employees’ perception of leadership support, supportive organizational climate and management’s commitment to value co-creation predicts value co-destruction in their organi…
Workplace mistreatment and spiritual leadership
The present study proposed and tested a mediation model which investigated the direct and mediated effect of spiritual leadership on employee’s group innovativeness via workplace bullying and tolerance to incivility as mediating variables, under the lens of spiritual leadership theory, SET and IM theory. Structural equation modelling was used to analyse data from 368 4- and 5-star hotels’ full-time employees in Izmir and Bodrum regions of Turkey.…
A passionate travel to mind green turtles—Unpacking the complexity of visitors' green behaviour
The current studies in the tourism‐environmental domain often take a reductionist approach towards the complex issue of human behaviour that is criticized for its shortcomings. Therefore, to fill this gap, the authors developed and tested a theoretical model drawing on the complexity theory with emerging concepts, that is, dualistic‐passion paradigm, and mindfulness notion to predict the potential source of pro‐environmental behaviour. Following …
Effects of privacy concern, risk, and information control in a smart tourism destination
Smart tourism destinations are growing, with the use and implementation of technology to make travel more enjoyable. Still, the tourist's information privacy concerns generated by the big data available to the destination and service providers is a significant problem for smart tourism, which can affect the sustainability and economic benefit of the smart tourism destination. This study investigates privacy concern, perceived risk, control of inf…
Perceived threat of informal players
This paper explores the effect of the perceived threat of informal tourism actors on the operational performance of formal actors. Based on data collected from 130 inbound tour operators, the paper develops and tests a conceptual model representing the effect of the perceived threat of informal actors. The analysis has revealed a complementary partial mediation effect of the perceived threat of informal actors on operational performance. The perc…
Investigating the factors that trigger airline industry purchase intention
Behavioural response to abusive supervision among hotel employees
The current study draws on conservation of resource theory to propose a research model in which forgiveness climate mediates the influence of abusive supervision on employees’ voice behaviour, helping behaviour, and customer‐centric organisational citizen behaviour (OCB). Data gathered from hotel employees and their co‐workers in Nigeria were used to assess the hypothesised associations. These relationships were assessed using structural equation…
Memorable tourism experiences and critical outcomes among nature-based visitors
Intense global competition for natural resources, manifesting in negative environmental externalities, has forced hospitality and tourism stakeholders to adopt strategies that may result in economic growth in tandem with environmental conservation. One such strategy is to cultivate travellers' loyalty to the tourism destinations and encourage them to participate in environmentally friendly activities. Using the affective theory of social exchange…
Mobile application features effects on the application's engagement and intention for continuing use in tourism
The study intends to detect the impacting factors of mApp (mobile application) engagement and the intention for continuing use. The study investigates the conceptual model using the Diffusion of Innovation Theory (DOI) and Uses and Gratifications Theory (UGT). An online survey questionnaire was administered to European consumers. Outcomes show that DOI elements and UGT element playfulness significantly affect user satisfaction and perceived value…
Effects of perceived threat of informal entrepreneurs in improving operational performance and customer bonding of formalised firms through service quality
Underpinned by resource-based and disruptive innovation theories, this study examines the effects of informal players’ perceived threat on the formalized tour operators’ operational performance and customer bonding. The study involved a sample size of 130, collected from the inbound tour operators in Zanzibar. Using partial least squares (PLS-SEM) to analyze the data, our study found that the perceived threat of informal players is positively ass…
Business (13 obras) · Marketing (13 obras) · Psychology (13 obras) · Tourism (11 obras) · Computer Science (10 obras) · Social Psychology (10 obras) · Political science (9 obras) · Structural equation modeling (8 obras) · Customer Service Quality and Loyalty (7 obras) · Job Satisfaction and Organizational Behavior (6 obras)