Barbara A Gutek
Datos Biográficos
| ID | 279263 |
|---|---|
| NOMBRE | Barbara A Gutek |
| NOMBRES | Barbara A |
| APELLIDO | Gutek |
| FIRMA | GUTEK B A |
| AFILIACIONES | University of Arizona |
| VERIFICADO | No |
| TOTAL DE OBRAS | 45 |
| TOTAL DE CITAS | 274 |
| TOTAL COMO AUTOR | 45 |
| TOTAL COMO EDITOR | 0 |
| PRIMER AÑO DE PUBLICACIÓN | 1975 |
| AÑO MÁS RECIENTE DE PUBLICACIÓN | 2015 |
| ÍNDICE H | 11 |
Sexual Harassment
Sexual harassment is broadly defined as unwelcome verbal or physical sexual overtures that may be made a condition of employment or otherwise affect one's job or Careers and/or create a hostile or intimidating work environment.
How much do you value your family and does it matter? The joint effects of family identity salience, family-interference-with-work, and gender
Using identity theory and the gender role framework, this study examined the interactive effects of family identity salience, family-interference-with-work (FIW), and gender on two outcome variables: job satisfaction and job distress. Results from a sample of 163 employees support the proposed buffering hypothesis for job distress and job satisfaction, such that individuals who experienced a high level of FIW reported more job distress and less j…
Employment Discrimination in Organizations
This article reviews the research on employment discrimination in organizations. It focuses on discrimination perceptions, charges, and lawsuits and discusses the consequences of discrimination. Among the conclusions are the following: (a) The proportion of claimants filing under different antidiscrimination statutes differs by race; (b) the area needs theories that can explain wide variance in perceptions of events; (c) the consequences of discr…
Doing IT
The relationship between prior sexual abuse and reactions to sexual harrassment
The relationship between prior sexual abuse and reactions to sexual harrassment
This article examines whether individuals who have had prior sexual abuse experiences, including sexual harassment (SH) and child sexual abuse, are hypersensitive to potential SH-related stimuli or overreact to social sexual experiences. Some psychologists and legal scholars suggest that previous sexual abuse or exposure to violence against women produces altered perceptions of current interactions and situations in those women. The review of the…
Women and Paid Work
A productive workforce is a prime goal of the Decade of Behavior initiative. Thanks to the women's movement that started in the 1960s, the majority of adult women today are a part of that productive workforce, demonstrating their knowledge, skills and abilities, and earning a livelihood through paid employment. Nevertheless, real equal opportunity in paid work remains an elusive goal. In this paper, two major reviews of the literature on women an…
Introduction to 1999 SPSSI Presidential Address
Features of Service Relationships and Encounters
This article explores the experiences of customers who receive service in relationships (customers who return to the same provider for service), pseudorelationships (the same organization but a different provider), and encounters (neither a regular provider nor a regular firm). We examined interactions with hairstylists, auto mechanics, and physicians to test hypotheses about customers' reactions to service delivery. Although customers respond pa…
Advances in sexual harassment research, theory, and policy
The utility of the reasonable woman legal standard in hostile environment sexual harassment cases
The Social Psychology of Service Interactions
My talk today will be successful if I am able to persuade some scholars to study commercial interactions between strangers, a class of social interaction that has been neglected by researchers interested in social issues. Interactions between a provider of goods or services and a customer who are strangers to each other are important because they are now so common, a by-product of the modern service economy. In my talk today, I review and describ…
The utility of the reasonable woman legal standard in hostile environment sexual harassment cases
Advances in sexual harassment research, theory, and policy
The study of sexual harassment is an active and exciting arena for both legal scholars and psychologists and other social scientists. Legal rulings affect the course of psychological research, and research findings in turn inform legal scholars and the courts. This special theme issue brings togethe
Sexual Harassment on College Campuses
The Dynamics of Service
1. The Service Revolution: From Relationships to Encounters 2. Service Through Relationships: Creating Bonds of Trust 3. Service Through Encounters: Ensuring Speed, Efficiency, and Uniformity 4. Key Distinctions Between Relationships and Encounters 5. The Provider's Perspective 6. The Customer's Perspective 7. The Organization's Role: Creating the Context for Customer/Provider Interaction 8. The Pseudorelationship: Making Encounters Feel More Per…
Reactions to Perceived Sex Discrimination
Building on research on collective relative deprivation, we used independent samples of psychologists and managers to assess the relationship of perceived discrimination to an individual's reactions to the job and to the organization. While workers perceived relatively little sex discrimination, women perceived more discrimination against women than did men, and both sexes perceived more discrimination against women than discrimination against me…
Service Workers
In this article, I describe the work performed by service providers, defined broadly, and the changes in this work engendered by an increasing reliance on encounters as a form of service delivery. This delivery mechanism facilitates the view of service providers as labor costs to be managed and reduced rather than human resources to be nurtured and developed. The provision of services by encounters may be a prelude both to the substitution of mac…
In the Future
The Empirical Basis for the Reasonable Woman Standard
In Ellison v. Brady, the Ninth Circuit Court of Appeals said that the perspective of a reasonable woman, rather than just a reasonable person, should be used in deciding whether or not the plaintiff has experienced sexual harassment. One of the assumptions underlying the Ellison opinion, traceable to findings from research, is that men and women perceive and define sexual harassment differently. In this article, we review the research to see if t…
Changed Women and Changed Organizations
Sex differences in the career experiences of members of two APA divisions
Predicting Social-Sexual Behavior at Work
This study explored two competing hypotheses about social-sexual behavior at work, which we defined as any non-work-related behavior having a sexual component, including harassment, flirting, and m...
Women and Work
Sex differences in the career experiences of members of two APA divisions
Sex Ratios, Sex Role Spillover, and Sex at Work
Sex-role spillover is the carryover of gender-based roles into the work setting. It is exacerbated by having a highly skewed ratio of the sexes at work. The sex roles associated with the majority sex become incorporated into the work roles. In male-dominated jobs, activity, rationality, and aggressiveness are emphasized, whereas nurturance and passivity are associated with “women's work. “ The implications of sex-role spillover for sexual behavio…
Sex‐Ratios, Sex‐Role Spillover, and Sexual Harassment of Women at Work
We propose that sexual harassment of women at work is often a product of sex‐role spillover, which is defined as the carryover into the workplace of gender‐based expectations for behavior that are irrelevant or inappropriate to work. We argue that, when the sex‐ratio at work is skewed—in either direction—sex‐role spillover occurs. Thus, women in male‐dominated work experience one kind of sex‐role spillover. They are “role deviates” who are treate…
How much do you value your family and does it matter? The joint effects of family identity salience, family-interference-with-work, and gender
Using identity theory and the gender role framework, this study examined the interactive effects of family identity salience, family-interference-with-work (FIW), and gender on two outcome variables: job satisfaction and job distress. Results from a sample of 163 employees support the proposed buffering hypothesis for job distress and job satisfaction, such that individuals who experienced a high level of FIW reported more job distress and less j…
Reactions to Perceived Sex Discrimination
Building on research on collective relative deprivation, we used independent samples of psychologists and managers to assess the relationship of perceived discrimination to an individual's reactions to the job and to the organization. While workers perceived relatively little sex discrimination, women perceived more discrimination against women than did men, and both sexes perceived more discrimination against women than discrimination against me…
Attributions and Assignment of Responsibility in Sexual Harassment
Although research has investigated the extent to which sexual harassment exists and what people are or are not doing about it, little has been written about the personal attributions made for these behaviors by either those who have or those who have not been sexually harassed. Research on rape and the assignment of responsiblity for a rape may be useful as a base from which to generalize about sexual harassment and the various ways in which vict…
On the Accuracy of Retrospective Attitudinal Data
Survey researchers usually assume that retrospective data become less accurate with the passage of time between event and interview. Available research focuses on retrospective behavioral data, although the findings may be assumed to generalize to retrospective attitudinal data. The present study tests the assumption that attitudes in the past are recalled less accurately over time and finds it unwarranted. Data from a national sample survey show…
Dimensions of perceptions of social-sexual behavior in a work setting
Features of Service Relationships and Encounters
This article explores the experiences of customers who receive service in relationships (customers who return to the same provider for service), pseudorelationships (the same organization but a different provider), and encounters (neither a regular provider nor a regular firm). We examined interactions with hairstylists, auto mechanics, and physicians to test hypotheses about customers' reactions to service delivery. Although customers respond pa…
The interdependence of work and family roles
The circumstances of the lack of attention to the interdependence of family functions and external employment in the research to date are considered. Major problems and barriers to progress are noted. One problem is the conceptual‐theoretical barrier of viewing work as masculine and family responsibility as feminine. A second problem is a differential focus in the research to date in which either the family is studied with inadequate attention gi…
Women and Paid Work
A productive workforce is a prime goal of the Decade of Behavior initiative. Thanks to the women's movement that started in the 1960s, the majority of adult women today are a part of that productive workforce, demonstrating their knowledge, skills and abilities, and earning a livelihood through paid employment. Nevertheless, real equal opportunity in paid work remains an elusive goal. In this paper, two major reviews of the literature on women an…
Strategies for Studying Client Satisfaction
One way of measuring public agency effectiveness is through the criterion of client satisfaction. The use of satisfaction as an outcome variable has a long history in the organizational psychology literature and a shorter history in the development of subjective social indicators of the quality of life. In general, satisfaction levels in all areas—job, life, government agencies—are higher than anticipated by researchers and the lay public, do not…
Women and Work
Differential experiences of men and women in computerized offices
The Empirical Basis for the Reasonable Woman Standard
In Ellison v. Brady, the Ninth Circuit Court of Appeals said that the perspective of a reasonable woman, rather than just a reasonable person, should be used in deciding whether or not the plaintiff has experienced sexual harassment. One of the assumptions underlying the Ellison opinion, traceable to findings from research, is that men and women perceive and define sexual harassment differently. In this article, we review the research to see if t…
Office Technology and Employee Attitudes
The relationship between office computerization and employee gender and organizational level remains relatively unexplored. Based on earlier findings, this study predicted that individual attitudes towards technology would differ according to social background variables and the type of technology used. A survey of 81 office employees confirmed this and found that personal computers had effects statistically different from word processors and main…
The relationship between prior sexual abuse and reactions to sexual harrassment
This article examines whether individuals who have had prior sexual abuse experiences, including sexual harassment (SH) and child sexual abuse, are hypersensitive to potential SH-related stimuli or overreact to social sexual experiences. Some psychologists and legal scholars suggest that previous sexual abuse or exposure to violence against women produces altered perceptions of current interactions and situations in those women. The review of the…
The Social Psychology of Service Interactions
My talk today will be successful if I am able to persuade some scholars to study commercial interactions between strangers, a class of social interaction that has been neglected by researchers interested in social issues. Interactions between a provider of goods or services and a customer who are strangers to each other are important because they are now so common, a by-product of the modern service economy. In my talk today, I review and describ…
Advances in sexual harassment research, theory, and policy
The study of sexual harassment is an active and exciting arena for both legal scholars and psychologists and other social scientists. Legal rulings affect the course of psychological research, and research findings in turn inform legal scholars and the courts. This special theme issue brings togethe
Social disaffection among deprived groups
The Nature of Human Values.Milton Rokeach
Social disaffection among deprived groups
Bureaucratic Encounters
Strategies for Studying Client Satisfaction
One way of measuring public agency effectiveness is through the criterion of client satisfaction. The use of satisfaction as an outcome variable has a long history in the organizational psychology literature and a shorter history in the development of subjective social indicators of the quality of life. In general, satisfaction levels in all areas—job, life, government agencies—are higher than anticipated by researchers and the lay public, do not…
On the Accuracy of Retrospective Attitudinal Data
Survey researchers usually assume that retrospective data become less accurate with the passage of time between event and interview. Available research focuses on retrospective behavioral data, although the findings may be assumed to generalize to retrospective attitudinal data. The present study tests the assumption that attitudes in the past are recalled less accurately over time and finds it unwarranted. Data from a national sample survey show…
The Behavior of Women and Men
Sex Effects on Evaluation
Prejudicial evaluation is often cited as an explanation for the apparent failure of competent women to achieve as much success as men have. In this paper we review research on the evaluation of the qualifications and performance of men and women, and research on attributions about the causes of performance. Although most of the studies reviewed show pro-male evaluation bias, contradictory evidence has also been found. Three factors affecting thes…
The interdependence of work and family roles
The circumstances of the lack of attention to the interdependence of family functions and external employment in the research to date are considered. Major problems and barriers to progress are noted. One problem is the conceptual‐theoretical barrier of viewing work as masculine and family responsibility as feminine. A second problem is a differential focus in the research to date in which either the family is studied with inadequate attention gi…
Sex‐Ratios, Sex‐Role Spillover, and Sexual Harassment of Women at Work
We propose that sexual harassment of women at work is often a product of sex‐role spillover, which is defined as the carryover into the workplace of gender‐based expectations for behavior that are irrelevant or inappropriate to work. We argue that, when the sex‐ratio at work is skewed—in either direction—sex‐role spillover occurs. Thus, women in male‐dominated work experience one kind of sex‐role spillover. They are “role deviates” who are treate…
Attributions and Assignment of Responsibility in Sexual Harassment
Although research has investigated the extent to which sexual harassment exists and what people are or are not doing about it, little has been written about the personal attributions made for these behaviors by either those who have or those who have not been sexually harassed. Research on rape and the assignment of responsiblity for a rape may be useful as a base from which to generalize about sexual harassment and the various ways in which vict…
Interpreting social-sexual behavior in a work setting
The importance of internal referents as determinats of satisfaction
A survey of satisfaction ratings of four domains of life (job, neighborhood, family, and experiences with government agencies, N = 417), provides evidence that objective factors are unrelated to ratings of satisfaction ratings. In addition, this study shows the usefulness of a third category of determinants, cognitive factors without an immediate external referent, called internal referents. Three internal referents studied in laboratory settings…
Differential experiences of men and women in computerized offices
Dimensions of perceptions of social-sexual behavior in a work setting
Sex and the Workplace
Women and Work, an Annual Review Volume 1
Women and Work
Sex Ratios, Sex Role Spillover, and Sex at Work
Sex-role spillover is the carryover of gender-based roles into the work setting. It is exacerbated by having a highly skewed ratio of the sexes at work. The sex roles associated with the majority sex become incorporated into the work roles. In male-dominated jobs, activity, rationality, and aggressiveness are emphasized, whereas nurturance and passivity are associated with “women's work. “ The implications of sex-role spillover for sexual behavio…
Sex and the Workplace
Office Technology and Employee Attitudes
The relationship between office computerization and employee gender and organizational level remains relatively unexplored. Based on earlier findings, this study predicted that individual attitudes towards technology would differ according to social background variables and the type of technology used. A survey of 81 office employees confirmed this and found that personal computers had effects statistically different from word processors and main…
Women and Work
Predicting Social-Sexual Behavior at Work
This study explored two competing hypotheses about social-sexual behavior at work, which we defined as any non-work-related behavior having a sexual component, including harassment, flirting, and m...
Sex differences in the career experiences of members of two APA divisions
Changed Women and Changed Organizations
In the Future
Psychology (36 obras) · Social Psychology (27 obras) · Social Psychology (19 obras) · Sociology (16 obras) · Harassment (15 obras) · Sexual Assault and Victimization Studies (13 obras) · Political science (12 obras) · Gender Diversity and Inequality (11 obras) · Law (8 obras) · Work (physics (8 obras)