Chang-Hua Yen
Datos Biográficos
| ID | 4036182 |
|---|---|
| NOMBRE | Chang-Hua Yen |
| NOMBRES | Chang-Hua |
| APELLIDO | Yen |
| FIRMA | YEN C |
| AFILIACIONES | National Taichung University of Science and Technology |
| ORCID | 0000-0002-6847-8890 |
| VERIFICADO | Sí |
| TOTAL DE OBRAS | 20 |
| TOTAL DE CITAS | 78 |
| TOTAL COMO AUTOR | 20 |
| TOTAL COMO EDITOR | 0 |
| PRIMER AÑO DE PUBLICACIÓN | 2010 |
| AÑO MÁS RECIENTE DE PUBLICACIÓN | 2025 |
| ÍNDICE H | 4 |
Effects of destination sacredness on tourists’ spiritual well-being and destination commitment
Few studies have examined how destination sacredness affects the experiences and behaviours of religious tourists. This study investigated associations between destination sacredness, spiritual well-being (SWB), and destination commitment among tourists in Taiwan. The mediating effects of spiritual experiences and the moderating effects of tourist type on these associations were also examined. Quantitative data were collected using an online surv…
Mountain climbers’ connectedness to nature and happiness
Leisure Crafting
The concept of crafting has been widely applied in studies on occupational and organizational behavior. However, few studies have examined the crafting behavior of leisure participants. The purpose of this study was to develop leisure-crafting dimensions and to design a scale with satisfactory reliability and validity. Through a literature review and focus group interviews, researchers proposed 50 initial questionnaire items. Data were then colle…
Why do people eat alone? An international comparison
Purpose The solitary consumption market has grown in the hospitality industry. However, research on the behavior of solitary consumers and differences between solitary consumers of different nationalities is rare. The relationships between solo dining motivations and customer satisfaction were investigated for consumers in Taiwan and the United States. Design/methodology/approach A survey was conducted among Taiwanese and American consumers; 628 …
Body Image, Beliefs About Appearance, and Leisure Constraints Among Taiwanese Female Adolescents
Body image among female adolescents has gained increasing attention of leisure researchers. However, very few studies have specifically answered how to tackle leisure constraints imposed by body image. This study investigated how body image and beliefs about appearance related to leisure constraints as well as the moderating effect of leisure self-efficacy. Survey data were collected from 388 female adolescents in Taiwan. The results indicate tha…
Can leisure crafting enhance leisure engagement? The role of time structure and leisure type
The concept of engagement has been widely investigated in various fields. However, few studies have addressed the antecedents of leisure engagement. This study defined leisure engagement as a positive mental state of vigour, dedication, and absorption related to leisure activities. Two antecedents were considered, namely leisure crafting and time structure. Leisure crafting refers to individuals’ active pursuit of goal setting, human connection, …
Destination brand identity and emerging market tourists’ perceptions
The trend of destination branding is prominent in contemporary tourism. However, little research has investigated the relationships between tourist perceptions of destination brand identity and value, satisfaction, and behavioral intention, particularly with reference to tourists from emerging markets. Using structural equation modeling, survey data from 620 tourists who visited Taiwan indicate that destination image, quality, personality, and aw…
Tour leaders’ job crafting
Work–leisure conflict and its consequences
Relationship between the arrangement of shopping activities and consumer prepurchase perceptions of group package tours
Shopping is an indispensable part of a group package tour and an activity that substantially affects the travel experience and quality. However, few studies have focused on shopping-spot types and arrangements. This study examined the effects of shopping-spot types and arrangements in trip itineraries on consumer prepurchase perceptions. Survey data were collected from 282 outbound tourists in Taiwan. A 2 × 2 mixed factorial design was employed t…
Evaluation of the 2010 Taipei International Flora Exposition from the perceptions of host-city residents
Numerous cities have recently hosted and engaged in mega-events to pursue tourism and urban development. Although ample research has focussed on the effects of mega-events, few studies have addressed the measurement indicators of mega-event legacies. Based on the triple bottom line principle, we developed measurement indicators for mega-event legacies to assess empirically the legacy of the 2010 Taipei International Flora Exposition based on the …
An evaluation framework for the sustainable operation of leisure farms
The Taiwanese government’s promotion of domestic travel has generated high demand for leisure farming, resulting in the increasing establishment of leisure farms and an intensification of competition. A key concern for farm operators is how to operate and develop farms according to the principles of sustainability. Through a literature review, in-depth interviews and a modified Delphi technique, this study developed an evaluation framework for th…
Destination brand identity
Destination branding has become an important trend in modern tourism. However, few studies have explored the construct of destination brand identity. The purpose of this study is to develop a scale for measuring destination brand identity. We developed the initial constructs and survey questionnaire. Next, two surveys with the respective sample size of 251 and 272 were conducted. Through a rigorous instrument development process, the following fi…
Building customer satisfaction with tour leaders
This research developed a theoretical model to explain the relationship between customer trust, justice perception, cooperation, and satisfaction in the tourism context. Survey data were collected from 309 customers of outbound group package tours in Taiwan. Empirical results indicated that both customer trust and justice perception have direct and positive influences on customer satisfaction. Compared with justice perception, customer trust has …
Tour Leader Attachment and Customer Citizenship Behaviors in Group Package Tour
The tour leader plays a critical role in travel decisions. Recently, the attachment theory has been extended into the domain of travel behavior. However, little academic attention has been paid to the attachment of tour leader. The purpose of this study was to examine the effect of tour leader attachment on customer citizenship behaviors (CCBs). Furthermore, the study investigated the extent to which customer commitment mediates the relationship …
Tour guiding research
Customer Relational Benefits and Relationship-Marketing Outcomes
Given the increasing popularity of the Internet and TV shopping, travel agencies are using these electronic channels to conduct business transactions. However, few studies investigate how customers' relational benefits affect relationship-marketing outcomes in the travel industry. This study examines the effects of the relational benefits on customer satisfaction and loyalty by focusing on three types of transaction used for travel products. The …
The effect of centralization on organizational citizenship behavior and deviant workplace behavior in the hospitality industry
The relationship among interactive justice, leader–member exchange, and workplace friendship
Workplace friendship is an important issue in business. Despite its predominance within the management field, there are several unaddressed issues. This study examines the relationship among interactive justice, leader–member exchange, and workplace friendship. Based on data collected from 309 full-time Taiwanese employees, results indicate that interactive justice is positively associated with workplace friendship. Leader–member exchange mediate…
Independent tourist knowledge and skills
Independent tourist knowledge and skills
Work–leisure conflict and its consequences
Building customer satisfaction with tour leaders
This research developed a theoretical model to explain the relationship between customer trust, justice perception, cooperation, and satisfaction in the tourism context. Survey data were collected from 309 customers of outbound group package tours in Taiwan. Empirical results indicated that both customer trust and justice perception have direct and positive influences on customer satisfaction. Compared with justice perception, customer trust has …
The effect of centralization on organizational citizenship behavior and deviant workplace behavior in the hospitality industry
Leisure Crafting
The concept of crafting has been widely applied in studies on occupational and organizational behavior. However, few studies have examined the crafting behavior of leisure participants. The purpose of this study was to develop leisure-crafting dimensions and to design a scale with satisfactory reliability and validity. Through a literature review and focus group interviews, researchers proposed 50 initial questionnaire items. Data were then colle…
Can leisure crafting enhance leisure engagement? The role of time structure and leisure type
The concept of engagement has been widely investigated in various fields. However, few studies have addressed the antecedents of leisure engagement. This study defined leisure engagement as a positive mental state of vigour, dedication, and absorption related to leisure activities. Two antecedents were considered, namely leisure crafting and time structure. Leisure crafting refers to individuals’ active pursuit of goal setting, human connection, …
Tour leaders’ job crafting
Relationship between the arrangement of shopping activities and consumer prepurchase perceptions of group package tours
Shopping is an indispensable part of a group package tour and an activity that substantially affects the travel experience and quality. However, few studies have focused on shopping-spot types and arrangements. This study examined the effects of shopping-spot types and arrangements in trip itineraries on consumer prepurchase perceptions. Survey data were collected from 282 outbound tourists in Taiwan. A 2 × 2 mixed factorial design was employed t…
Tour Leader Attachment and Customer Citizenship Behaviors in Group Package Tour
The tour leader plays a critical role in travel decisions. Recently, the attachment theory has been extended into the domain of travel behavior. However, little academic attention has been paid to the attachment of tour leader. The purpose of this study was to examine the effect of tour leader attachment on customer citizenship behaviors (CCBs). Furthermore, the study investigated the extent to which customer commitment mediates the relationship …
The relationship among interactive justice, leader–member exchange, and workplace friendship
Workplace friendship is an important issue in business. Despite its predominance within the management field, there are several unaddressed issues. This study examines the relationship among interactive justice, leader–member exchange, and workplace friendship. Based on data collected from 309 full-time Taiwanese employees, results indicate that interactive justice is positively associated with workplace friendship. Leader–member exchange mediate…
Destination brand identity and emerging market tourists’ perceptions
The trend of destination branding is prominent in contemporary tourism. However, little research has investigated the relationships between tourist perceptions of destination brand identity and value, satisfaction, and behavioral intention, particularly with reference to tourists from emerging markets. Using structural equation modeling, survey data from 620 tourists who visited Taiwan indicate that destination image, quality, personality, and aw…
Destination brand identity
Destination branding has become an important trend in modern tourism. However, few studies have explored the construct of destination brand identity. The purpose of this study is to develop a scale for measuring destination brand identity. We developed the initial constructs and survey questionnaire. Next, two surveys with the respective sample size of 251 and 272 were conducted. Through a rigorous instrument development process, the following fi…
Mountain climbers’ connectedness to nature and happiness
Body Image, Beliefs About Appearance, and Leisure Constraints Among Taiwanese Female Adolescents
Body image among female adolescents has gained increasing attention of leisure researchers. However, very few studies have specifically answered how to tackle leisure constraints imposed by body image. This study investigated how body image and beliefs about appearance related to leisure constraints as well as the moderating effect of leisure self-efficacy. Survey data were collected from 388 female adolescents in Taiwan. The results indicate tha…
Evaluation of the 2010 Taipei International Flora Exposition from the perceptions of host-city residents
Numerous cities have recently hosted and engaged in mega-events to pursue tourism and urban development. Although ample research has focussed on the effects of mega-events, few studies have addressed the measurement indicators of mega-event legacies. Based on the triple bottom line principle, we developed measurement indicators for mega-event legacies to assess empirically the legacy of the 2010 Taipei International Flora Exposition based on the …
An evaluation framework for the sustainable operation of leisure farms
The Taiwanese government’s promotion of domestic travel has generated high demand for leisure farming, resulting in the increasing establishment of leisure farms and an intensification of competition. A key concern for farm operators is how to operate and develop farms according to the principles of sustainability. Through a literature review, in-depth interviews and a modified Delphi technique, this study developed an evaluation framework for th…
Tour guiding research
Customer Relational Benefits and Relationship-Marketing Outcomes
Given the increasing popularity of the Internet and TV shopping, travel agencies are using these electronic channels to conduct business transactions. However, few studies investigate how customers' relational benefits affect relationship-marketing outcomes in the travel industry. This study examines the effects of the relational benefits on customer satisfaction and loyalty by focusing on three types of transaction used for travel products. The …
Independent tourist knowledge and skills
The relationship among interactive justice, leader–member exchange, and workplace friendship
Workplace friendship is an important issue in business. Despite its predominance within the management field, there are several unaddressed issues. This study examines the relationship among interactive justice, leader–member exchange, and workplace friendship. Based on data collected from 309 full-time Taiwanese employees, results indicate that interactive justice is positively associated with workplace friendship. Leader–member exchange mediate…
The effect of centralization on organizational citizenship behavior and deviant workplace behavior in the hospitality industry
Customer Relational Benefits and Relationship-Marketing Outcomes
Given the increasing popularity of the Internet and TV shopping, travel agencies are using these electronic channels to conduct business transactions. However, few studies investigate how customers' relational benefits affect relationship-marketing outcomes in the travel industry. This study examines the effects of the relational benefits on customer satisfaction and loyalty by focusing on three types of transaction used for travel products. The …
Tour Leader Attachment and Customer Citizenship Behaviors in Group Package Tour
The tour leader plays a critical role in travel decisions. Recently, the attachment theory has been extended into the domain of travel behavior. However, little academic attention has been paid to the attachment of tour leader. The purpose of this study was to examine the effect of tour leader attachment on customer citizenship behaviors (CCBs). Furthermore, the study investigated the extent to which customer commitment mediates the relationship …
Tour guiding research
Destination brand identity
Destination branding has become an important trend in modern tourism. However, few studies have explored the construct of destination brand identity. The purpose of this study is to develop a scale for measuring destination brand identity. We developed the initial constructs and survey questionnaire. Next, two surveys with the respective sample size of 251 and 272 were conducted. Through a rigorous instrument development process, the following fi…
Building customer satisfaction with tour leaders
This research developed a theoretical model to explain the relationship between customer trust, justice perception, cooperation, and satisfaction in the tourism context. Survey data were collected from 309 customers of outbound group package tours in Taiwan. Empirical results indicated that both customer trust and justice perception have direct and positive influences on customer satisfaction. Compared with justice perception, customer trust has …
Relationship between the arrangement of shopping activities and consumer prepurchase perceptions of group package tours
Shopping is an indispensable part of a group package tour and an activity that substantially affects the travel experience and quality. However, few studies have focused on shopping-spot types and arrangements. This study examined the effects of shopping-spot types and arrangements in trip itineraries on consumer prepurchase perceptions. Survey data were collected from 282 outbound tourists in Taiwan. A 2 × 2 mixed factorial design was employed t…
Evaluation of the 2010 Taipei International Flora Exposition from the perceptions of host-city residents
Numerous cities have recently hosted and engaged in mega-events to pursue tourism and urban development. Although ample research has focussed on the effects of mega-events, few studies have addressed the measurement indicators of mega-event legacies. Based on the triple bottom line principle, we developed measurement indicators for mega-event legacies to assess empirically the legacy of the 2010 Taipei International Flora Exposition based on the …
An evaluation framework for the sustainable operation of leisure farms
The Taiwanese government’s promotion of domestic travel has generated high demand for leisure farming, resulting in the increasing establishment of leisure farms and an intensification of competition. A key concern for farm operators is how to operate and develop farms according to the principles of sustainability. Through a literature review, in-depth interviews and a modified Delphi technique, this study developed an evaluation framework for th…
Tour leaders’ job crafting
Work–leisure conflict and its consequences
Destination brand identity and emerging market tourists’ perceptions
The trend of destination branding is prominent in contemporary tourism. However, little research has investigated the relationships between tourist perceptions of destination brand identity and value, satisfaction, and behavioral intention, particularly with reference to tourists from emerging markets. Using structural equation modeling, survey data from 620 tourists who visited Taiwan indicate that destination image, quality, personality, and aw…
Can leisure crafting enhance leisure engagement? The role of time structure and leisure type
The concept of engagement has been widely investigated in various fields. However, few studies have addressed the antecedents of leisure engagement. This study defined leisure engagement as a positive mental state of vigour, dedication, and absorption related to leisure activities. Two antecedents were considered, namely leisure crafting and time structure. Leisure crafting refers to individuals’ active pursuit of goal setting, human connection, …
Why do people eat alone? An international comparison
Purpose The solitary consumption market has grown in the hospitality industry. However, research on the behavior of solitary consumers and differences between solitary consumers of different nationalities is rare. The relationships between solo dining motivations and customer satisfaction were investigated for consumers in Taiwan and the United States. Design/methodology/approach A survey was conducted among Taiwanese and American consumers; 628 …
Body Image, Beliefs About Appearance, and Leisure Constraints Among Taiwanese Female Adolescents
Body image among female adolescents has gained increasing attention of leisure researchers. However, very few studies have specifically answered how to tackle leisure constraints imposed by body image. This study investigated how body image and beliefs about appearance related to leisure constraints as well as the moderating effect of leisure self-efficacy. Survey data were collected from 388 female adolescents in Taiwan. The results indicate tha…
Leisure Crafting
The concept of crafting has been widely applied in studies on occupational and organizational behavior. However, few studies have examined the crafting behavior of leisure participants. The purpose of this study was to develop leisure-crafting dimensions and to design a scale with satisfactory reliability and validity. Through a literature review and focus group interviews, researchers proposed 50 initial questionnaire items. Data were then colle…
Effects of destination sacredness on tourists’ spiritual well-being and destination commitment
Few studies have examined how destination sacredness affects the experiences and behaviours of religious tourists. This study investigated associations between destination sacredness, spiritual well-being (SWB), and destination commitment among tourists in Taiwan. The mediating effects of spiritual experiences and the moderating effects of tourist type on these associations were also examined. Quantitative data were collected using an online surv…
Mountain climbers’ connectedness to nature and happiness
Psychology (17 obras) · Tourism (13 obras) · Business (12 obras) · Social Psychology (12 obras) · Marketing (11 obras) · Social Psychology (10 obras) · Advertising (9 obras) · Customer Service Quality and Loyalty (9 obras) · Geography (9 obras) · Political science (9 obras)