Raffaella Valsecchi
Datos Biográficos
| ID | 4368545 |
|---|---|
| NOMBRE | Raffaella Valsecchi |
| NOMBRES | Raffaella |
| APELLIDO | Valsecchi |
| FIRMA | VALSECCHI R |
| AFILIACIONES | Brunel University of London |
| ORCID | 0000-0002-7397-2340 |
| VERIFICADO | Sí |
| TOTAL DE OBRAS | 7 |
| TOTAL DE CITAS | 26 |
| TOTAL COMO AUTOR | 7 |
| TOTAL COMO EDITOR | 0 |
| PRIMER AÑO DE PUBLICACIÓN | 2006 |
| AÑO MÁS RECIENTE DE PUBLICACIÓN | 2026 |
| ÍNDICE H | 4 |
Disaster governance and inequality-responsive accounting
Infrastructures are never neutral; they reflect social priorities, institutional silences, and unequal entitlements to safety. This article explores how disaster governance practices contribute to the differentiated distribution of vulnerability and the systematic neglect of marginalised lives. Through a comparative case study of the Grenfell Tower fire in the United Kingdom and the Grand Kartal Hotel fire in Turkey, we examine how institutional …
Managing Health and Well-Being in SMEs through an Adviceline
Despite evidence supporting the application of health and well-being policies and practices in the workplace, small and medium-sized enterprises (SMEs) still struggle to manage health at work. To address this gap, this research explores the role of a new occupational health (OH) adviceline assisting and managing health at work within SMEs. From our qualitative data we develop a typology of managerial response patterns, which can be summarised int…
Digitalization and co-creation of healthcare value
Future avenues and challenges of exploring complex personhood
Purpose – The purpose of this paper is to offer an account of the personal experiences of being involved with the journal of Qualitative Research in Organizations and Management , to review the themes and issues stemming from the work that the authors think most pertinent, and to highlight those topics that the authors consider to contain the greatest future promise and potential. Design/methodology/approach – Reflective piece. Findings – The pie…
We are nurses, we are supposed to care for people’
This paper explores the interpretive negotiation of professional values by nurses working in a large public‐sector organisation in the UK, namely the NHS Direct (NHSD). Reported are findings from a number of case studies of NHSD, undertaken in response to calls for more research into so‐called professional call centre settings
Knowledge and the discourse of labour process transformation
This article draws on fieldwork conducted with nurses in two sites of NHS Direct, the English tele-nursing service.Theoretically it has two objectives. Firstly to examine a group of professional workers in order to show how the discourse of work transformation associated with the call centre paradigm interacts in a non-mass, non-commercial public sector setting where workers remain attached to their occupational identity and institutional communi…
Visible moves and invisible bodies
Popular images of teleworkers' autonomy, such as 'the electronic cottage', give unrealistic pictures of the control exercised over teleworkers, particularly when these are call centre operators and highly integrated information and communication technology systems facilitate pervasive forms of control. However, this study of Italian home-located call centre operators demonstrates that extensive and multifaceted monitoring practices cannot 'solve'…
We are nurses, we are supposed to care for people’
This paper explores the interpretive negotiation of professional values by nurses working in a large public‐sector organisation in the UK, namely the NHS Direct (NHSD). Reported are findings from a number of case studies of NHSD, undertaken in response to calls for more research into so‐called professional call centre settings
Knowledge and the discourse of labour process transformation
This article draws on fieldwork conducted with nurses in two sites of NHS Direct, the English tele-nursing service.Theoretically it has two objectives. Firstly to examine a group of professional workers in order to show how the discourse of work transformation associated with the call centre paradigm interacts in a non-mass, non-commercial public sector setting where workers remain attached to their occupational identity and institutional communi…
Visible moves and invisible bodies
Popular images of teleworkers' autonomy, such as 'the electronic cottage', give unrealistic pictures of the control exercised over teleworkers, particularly when these are call centre operators and highly integrated information and communication technology systems facilitate pervasive forms of control. However, this study of Italian home-located call centre operators demonstrates that extensive and multifaceted monitoring practices cannot 'solve'…
Managing Health and Well-Being in SMEs through an Adviceline
Despite evidence supporting the application of health and well-being policies and practices in the workplace, small and medium-sized enterprises (SMEs) still struggle to manage health at work. To address this gap, this research explores the role of a new occupational health (OH) adviceline assisting and managing health at work within SMEs. From our qualitative data we develop a typology of managerial response patterns, which can be summarised int…
Visible moves and invisible bodies
Popular images of teleworkers' autonomy, such as 'the electronic cottage', give unrealistic pictures of the control exercised over teleworkers, particularly when these are call centre operators and highly integrated information and communication technology systems facilitate pervasive forms of control. However, this study of Italian home-located call centre operators demonstrates that extensive and multifaceted monitoring practices cannot 'solve'…
We are nurses, we are supposed to care for people’
This paper explores the interpretive negotiation of professional values by nurses working in a large public‐sector organisation in the UK, namely the NHS Direct (NHSD). Reported are findings from a number of case studies of NHSD, undertaken in response to calls for more research into so‐called professional call centre settings
Knowledge and the discourse of labour process transformation
This article draws on fieldwork conducted with nurses in two sites of NHS Direct, the English tele-nursing service.Theoretically it has two objectives. Firstly to examine a group of professional workers in order to show how the discourse of work transformation associated with the call centre paradigm interacts in a non-mass, non-commercial public sector setting where workers remain attached to their occupational identity and institutional communi…
Future avenues and challenges of exploring complex personhood
Purpose – The purpose of this paper is to offer an account of the personal experiences of being involved with the journal of Qualitative Research in Organizations and Management , to review the themes and issues stemming from the work that the authors think most pertinent, and to highlight those topics that the authors consider to contain the greatest future promise and potential. Design/methodology/approach – Reflective piece. Findings – The pie…
Digitalization and co-creation of healthcare value
Managing Health and Well-Being in SMEs through an Adviceline
Despite evidence supporting the application of health and well-being policies and practices in the workplace, small and medium-sized enterprises (SMEs) still struggle to manage health at work. To address this gap, this research explores the role of a new occupational health (OH) adviceline assisting and managing health at work within SMEs. From our qualitative data we develop a typology of managerial response patterns, which can be summarised int…
Disaster governance and inequality-responsive accounting
Infrastructures are never neutral; they reflect social priorities, institutional silences, and unequal entitlements to safety. This article explores how disaster governance practices contribute to the differentiated distribution of vulnerability and the systematic neglect of marginalised lives. Through a comparative case study of the Grenfell Tower fire in the United Kingdom and the Grand Kartal Hotel fire in Turkey, we examine how institutional …
Computer Science (5 obras) · Employment and Welfare Studies (4 obras) · Political science (4 obras) · Public relations (4 obras) · Sociology (4 obras) · Business (3 obras) · Call centre (3 obras) · Emotional Labor in Professions (3 obras) · Engineering (3 obras) · Knowledge management (3 obras)