An Sheng
Datos Biográficos
| ID | 6306221 |
|---|---|
| NOMBRE | An Sheng |
| NOMBRES | An |
| APELLIDO | Sheng |
| FIRMA | SHENG A |
| AFILIACIONES | Chinese University of Hong Kong |
| VERIFICADO | No |
| TOTAL DE OBRAS | 2 |
| TOTAL DE CITAS | 0 |
| TOTAL COMO AUTOR | 2 |
| TOTAL COMO EDITOR | 0 |
| PRIMER AÑO DE PUBLICACIÓN | 2025 |
| AÑO MÁS RECIENTE DE PUBLICACIÓN | 2026 |
| ÍNDICE H | 0 |
By hand or device? The “observation effect” of employees’ notetaking mode on consumer service evaluations
We examine how the notetaking behaviors of frontline service staff affect consumers' perceptions of employees and firms. Drawing on embodied cognition theory, we propose that observing frontline employees' recording of consumers' requests triggers related cognitive processes in consumers, shaping their evaluations. We explored the impacts of different notetaking modes in five experimental studies. Study 1 revealed that employees using digital (vs…
Analysis of the integration of medical and nursing care and its association with depression and anxiety among medical staff in the Jinhua area
The integration of medical and nursing care in Jinhua appears to improve not only the efficiency of elderly services but also supports the mental health of medical staff. However, psychological risks remain, highlighting the need for integrated care models to embed ongoing mental health support mechanisms for healthcare professionals
Sin obras prominentes en esta página.
Analysis of the integration of medical and nursing care and its association with depression and anxiety among medical staff in the Jinhua area
The integration of medical and nursing care in Jinhua appears to improve not only the efficiency of elderly services but also supports the mental health of medical staff. However, psychological risks remain, highlighting the need for integrated care models to embed ongoing mental health support mechanisms for healthcare professionals
By hand or device? The “observation effect” of employees’ notetaking mode on consumer service evaluations
We examine how the notetaking behaviors of frontline service staff affect consumers' perceptions of employees and firms. Drawing on embodied cognition theory, we propose that observing frontline employees' recording of consumers' requests triggers related cognitive processes in consumers, shaping their evaluations. We explored the impacts of different notetaking modes in five experimental studies. Study 1 revealed that employees using digital (vs…
Advertising (1 obras) · Anxiety (1 obras) · Association (psychology (1 obras) · Business (1 obras) · Chronic Disease Management Strategies (1 obras) · Computer Science (1 obras) · Depression (economics (1 obras) · Discourse Analysis in Language Studies (1 obras) · Health care (1 obras) · Health, psychology, and well-being (1 obras)