José Alberto Castañeda García
Datos Biográficos
| ID | 6629181 |
|---|---|
| NOMBRE | José Alberto Castañeda García |
| NOMBRES | José Alberto Castañeda |
| APELLIDO | García |
| FIRMA | GARCÍA J A C |
| AFILIACIONES | Universidad de Granada |
| ORCID | 0000-0003-0805-3628 |
| VERIFICADO | Sí |
| TOTAL DE OBRAS | 10 |
| TOTAL DE CITAS | 27 |
| TOTAL COMO AUTOR | 10 |
| TOTAL COMO EDITOR | 0 |
| PRIMER AÑO DE PUBLICACIÓN | 2007 |
| AÑO MÁS RECIENTE DE PUBLICACIÓN | 2025 |
| ÍNDICE H | 3 |
What motivates chatbot use among tourists? A mixed-methods comparison of expert and user opinion
The aim of this study is to identify the most suitable type of chatbot for use in the hotel industry: task-oriented vs. hedonic. To fulfil this aim, the motivations that are likely to generate more widespread use of chatbots in tourism services are analysed from the dual viewpoint of potential users and chatbot experts, to yield a complete picture of the preferences of the different agents in the sector. The former public helps identify those mot…
Promoting vs. protecting
Overtourism is causing many problems in the world’s most popular destinations. As a result, many of these cities are opting to impose a series of taxes on tourists who visit these destinations, the so-called green taxes, in an attempt to reverse some of the problems caused by tourist activity. However, these taxes can be used both to protect the destination and to promote it, aggravating the problem they were originally intended to solve. Thus, t…
The effect of music to encourage responsible health-related behaviours among reluctant tourists
The tourism sector is known to suffer significant volatility associated with safety issues. Among the factors that influence tourists’ decisions in this regard are health-related concerns about the destination country. However, when it comes to taking responsibility for their own health, there is a gap in the literature regarding effective communication strategies for motivating tourists who are reluctant to perform desirable health-related behav…
Analysing how destinations reach sustainability through digitalisation
The connection between digitization of destinations and their sustainability is a topic that has been gaining interest in the tourism literature. This study focuses on the European Union (EU) and examines how digitization influences the social, economic and environmental dimensions of sustainability based on The Digital Economy and Society Index (DESI). For this purpose, a semi-qualitative analysis was conducted with data from 2022. The results s…
Meeting public health objectives and supporting the resumption of tourist activity through Covid-19
This work was supported by FEDER/Junta de AndalucAa-ConsejerAa de TransformaciA3n EconA3mica, Industria, Conocimiento y Universidades [grant number Project CV20-09357]
Forecasting a post-Covid-19 economic crisis using fuzzy cognitive maps
Those in positions of leadership are accustomed to having to deal with complex and uncertain situations. However, the on-going COVID-19 pandemic has taken this challenge to a new level of complexity. Although econometric models are being used to predict economic scenarios relating to the fall-out from the pandemic, these forecasts do not factor-in the uncertainty generated by new changes announced weekly by policymakers. The aim of the present st…
The contribution of website design to the generation of tourist destination image
The moderating effect of uncertainty‐avoidance on overall perceived value of a service purchased online
Purpose The aim of this study is to analyze differences in the overall perceived value of a service purchased online, and the consequences for international consumer behavior, taking consumers' uncertainty avoidance as a moderating variable. Design/methodology/approach A questionnaire was administered to 300 international consumers (150 British and 150 Spanish) who had purchased a service via the internet. SEM was chosen to analyze the effect of …
Internet vs. travel agencies on pre-visit destination image formation
The influence of the Internet on destination satisfaction
Purpose The aim of the present study is to provide an insight into the effect that the satisfaction with the information obtained through the Internet may have on the satisfaction with the selected destination. In particular, assuming that the Internet functions as an effective source of information for the tourist, one would expect the above relationship to be positive and significant. Design/methodology/approach In order to test the proposed hy…
Internet vs. travel agencies on pre-visit destination image formation
The contribution of website design to the generation of tourist destination image
The moderating effect of uncertainty‐avoidance on overall perceived value of a service purchased online
Purpose The aim of this study is to analyze differences in the overall perceived value of a service purchased online, and the consequences for international consumer behavior, taking consumers' uncertainty avoidance as a moderating variable. Design/methodology/approach A questionnaire was administered to 300 international consumers (150 British and 150 Spanish) who had purchased a service via the internet. SEM was chosen to analyze the effect of …
The influence of the Internet on destination satisfaction
Purpose The aim of the present study is to provide an insight into the effect that the satisfaction with the information obtained through the Internet may have on the satisfaction with the selected destination. In particular, assuming that the Internet functions as an effective source of information for the tourist, one would expect the above relationship to be positive and significant. Design/methodology/approach In order to test the proposed hy…
The influence of the Internet on destination satisfaction
Purpose The aim of the present study is to provide an insight into the effect that the satisfaction with the information obtained through the Internet may have on the satisfaction with the selected destination. In particular, assuming that the Internet functions as an effective source of information for the tourist, one would expect the above relationship to be positive and significant. Design/methodology/approach In order to test the proposed hy…
Internet vs. travel agencies on pre-visit destination image formation
The moderating effect of uncertainty‐avoidance on overall perceived value of a service purchased online
Purpose The aim of this study is to analyze differences in the overall perceived value of a service purchased online, and the consequences for international consumer behavior, taking consumers' uncertainty avoidance as a moderating variable. Design/methodology/approach A questionnaire was administered to 300 international consumers (150 British and 150 Spanish) who had purchased a service via the internet. SEM was chosen to analyze the effect of …
The contribution of website design to the generation of tourist destination image
Forecasting a post-Covid-19 economic crisis using fuzzy cognitive maps
Those in positions of leadership are accustomed to having to deal with complex and uncertain situations. However, the on-going COVID-19 pandemic has taken this challenge to a new level of complexity. Although econometric models are being used to predict economic scenarios relating to the fall-out from the pandemic, these forecasts do not factor-in the uncertainty generated by new changes announced weekly by policymakers. The aim of the present st…
Meeting public health objectives and supporting the resumption of tourist activity through Covid-19
This work was supported by FEDER/Junta de AndalucAa-ConsejerAa de TransformaciA3n EconA3mica, Industria, Conocimiento y Universidades [grant number Project CV20-09357]
What motivates chatbot use among tourists? A mixed-methods comparison of expert and user opinion
The aim of this study is to identify the most suitable type of chatbot for use in the hotel industry: task-oriented vs. hedonic. To fulfil this aim, the motivations that are likely to generate more widespread use of chatbots in tourism services are analysed from the dual viewpoint of potential users and chatbot experts, to yield a complete picture of the preferences of the different agents in the sector. The former public helps identify those mot…
Promoting vs. protecting
Overtourism is causing many problems in the world’s most popular destinations. As a result, many of these cities are opting to impose a series of taxes on tourists who visit these destinations, the so-called green taxes, in an attempt to reverse some of the problems caused by tourist activity. However, these taxes can be used both to protect the destination and to promote it, aggravating the problem they were originally intended to solve. Thus, t…
The effect of music to encourage responsible health-related behaviours among reluctant tourists
The tourism sector is known to suffer significant volatility associated with safety issues. Among the factors that influence tourists’ decisions in this regard are health-related concerns about the destination country. However, when it comes to taking responsibility for their own health, there is a gap in the literature regarding effective communication strategies for motivating tourists who are reluctant to perform desirable health-related behav…
Analysing how destinations reach sustainability through digitalisation
The connection between digitization of destinations and their sustainability is a topic that has been gaining interest in the tourism literature. This study focuses on the European Union (EU) and examines how digitization influences the social, economic and environmental dimensions of sustainability based on The Digital Economy and Society Index (DESI). For this purpose, a semi-qualitative analysis was conducted with data from 2022. The results s…
Business (10 obras) · Geography (8 obras) · Marketing (8 obras) · Tourism (8 obras) · Advertising (7 obras) · Diverse Aspects of Tourism Research (7 obras) · Computer Science (6 obras) · Consumer Behavior in Brand Consumption and Identification (5 obras) · Digital Marketing and Social Media (5 obras) · Destinations (4 obras)